This page is closing soon. DVELP is now part of Sabio Group. Follow @sabiosense for the latest updates
Joined November 2016
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197 Photos and videos
12 Jan 2021
This page is closing. DVELP is now part of Sabio Group. Follow @sabiosense for the latest updates
18 Dec 2020
We are becoming part of something bigger! This page is closing soon. Please follow @sabiosense for the latest updates
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DVELP retweeted
14 Dec 2020
The #pandemic has put high street stores under immense pressure. But it's not the end of our town and city centres. @wards03 explains how we need to rethink our approach to #customerexperience (#CX). Read more bit.ly/2LArCNK #brilliantCX #retail
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16 Jul 2020
At DVELP we are not only curious attendees of NEXT, but also proud contributors. Will be exciting nine weeks!
#googlecloud #googlecloudnext
#googlecloudplatform #googlecloudpartner
dvelp.co.uk/articles/made-by…
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22 Jun 2020
In our latest webinar Tom Mullen set-up Agent Assist in under 30 minutes using #Twilio and #GoogleCloud #CCAI to create a uniquely powerful desktop for unparalleled customer experience and agent performance.
Check out what we have learnt!
dvelp.co.uk/articles/improve…
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16 Apr 2020
Watch our webinar recording in which Tom Mullen built an AI platform from scratch in 30 minutes that reduced call volumes whilst improving customer experience, using @twilio and @GCPcloud
youtu.be/QU1t1jMTcB4
#ContactCenter #callcenter #AI
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2 Mar 2020
#Automation improves #staffretention significantly by improving the quality of tasks and letting employees focus on the human element of the job.
dvelp.co.uk//articles/how-to…
#hr #callcentre #ai #callcenter #EmployeeEngagement
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13 Feb 2020
Show Your Customers Some Love On Valentine’s Day!
#valentinesday #customerexperience #contactcentre
dvelp.co.uk/articles/how-to-…
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11 Feb 2020
At the DVELP #bookclub we share good reads that help us grow both professionally and personally. This one is super relevant for #remotefirst companies like us, where the team stretches across many countries and cultures. What is your book for the month? goodreads.com/book/show/2208…
18 Dec 2019
Leave aside your preconceptions: what would be the best possible contact centre experience for customers, agents and managers? dvelp.co.uk/articles/should-…
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4 Dec 2019
This week we welcomed Samuel to DVELP! We're thrilled to have him join our backend team! dvelp.co.uk/company
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1 Nov 2019
We've fine-tuned best practices for running retros in remote teams. Here are our team's tips! dvelp.co.uk/articles/retros-…
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28 Oct 2019
Hot off the press! Scrum? Kanban? RAD? Victor explains them all! dvelp.co.uk/articles/why-we-…
25 Sep 2019
From our Biz Ops Director Andi, here's how to automate emails using the @twilio SendGrid API and @googlecloud dvelp.co.uk/articles/automat…
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9 Sep 2019
Graphs and alerts are really boring *until they save you* dvelp.co.uk/articles/monitor…
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2 Sep 2019
Considering applying to one of our engineering positions? This is our hiring process. dvelp.co.uk/articles/what-to…
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