The European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. #ADR#energy#consumerrights
I was honored to be the keynote speaker at @DECONSPIRATOR workshop. During my talk, I focused on how #disinformation thrives on grabbing attention and pushing individuals towards extreme viewpoints. That's why empowering citizens is the most crucial defense.
Today has been declared a National Day of Mourning in #Belgium, following the floods which devastated parts of the country and neighboring regions last week. We mourn the loss of life and thank the emergency responders and other frontline workers and volunteers #DeuilNational
Nos pensées vont aux victimes des #inondations. Aujourd'hui, nous pensons à ceux qui ont perdu quelqu’un de proche, ceux qui ont perdu leur habitation et ceux qui sont #solidaires et mettent tout en place pour soutenir ceux dans le besoin. #DeuilNational
APPEL AUX DONS Suite aux #inondations, certaines personnes ont tout perdu. La Croix-Rouge apporte une aide directe aux victimes: évacuations, distribution de couvertures, d’eau potable, de denrées alimentaires, et important soutien psychosocial bit.ly/3B7ymIa#TousUnis
La Commission de Régulation de l'Électricité et du Gaz, le régulateur fédéral de l’énergie en Belgique publie une note sur les offres à tarification dynamique creg.be/fr/news/les-contrats…
💬"In climate change, it's essential we break silo sector boundaries - it ill be a really important function of regulators."
Mark Enzer, @CambridgeCDBB Head of National Digital Twin Programme
#GreenFairFuture 2/2
💬 "There may be low awareness, availability or subsidies. There are also cultural aspects we need to be aware of to leave no one behind"
Prof. Lorraine Whitmarsh of @UniofBath speaks on challenges to engaging people in behaviour change needed for #netzero 1/3
#GreenFairFuture
📢"The conversation we need to have with the energy industry itself is important. Customers understand cost [...] in tackling climate change, but not if they are unclear on their money being used in the best way."
@ofgem CEO Jonathan Brearley
#GreenFairFuture#Thread
Are you a consumer expert/organisation interested in helping @EU_Commission with our work on the #NewConsumerAgenda?
📢 Join our Consumer Policy Advisory Group!
🗓️ Before 20 May 2021
Find more details on how to apply here:
➡️ ec.europa.eu/transparency/ex…
We're celebrating #EarthDay2021! To #RestoreOurEarth, the sustainable choice must be the easy one for consumers. Policies to fight climate change must reflect the reality of everyday life. Our tips and recommendations to get consumers on board ⬇️ #GreenDeal4Consumers
#Covid19 & regulatory agility from the UK perspective: in the highest moment of crisis, the best response was to reduce control rather than regulate more, setting out a route map abt principles,what outcome do we wanted, building stronger partnerships, particularly with industry
#COVID19 impact on consumers 💨Speed and volatility of change As regulators we have seen the rise of new groups in society who found themselves in a position of #vulnerability and had to deal with these challenges for the first time
This has affected all regulated sectors at once. Consumers have been/are facing multiple risks in multiple dimensions at the same time with shrinking resources.