I should add: faceless bureaucracies are a bad thing. The best solution here is signing going up to a named more senior person, wherever that's practical. Because the logic of anonymous letters leads, in the end, to officials who can only appear in front of Holyrood in private.
There's discussion at the moment of how transparency has eroded in Scotland over recent years. Long 🧵on something I want to add.
Anonymity for civil servants signing letters. It’s a backward step. I see why it’s happening. How it’s happening, however, is a different issue./