Cyara empowers enterprises to transform customer experiences and deliver flawless interactions across voice, video, digital, and chatbot channels.
Joined September 2010
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- Following 572
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1,460 Photos and videos
Organizations implemented GenAI into their contact centers, but agentic AI is ushering in the next stage of AI-powered CX. Learn how agentic AI differs from GenAI for CX: cyara.com/blog/how-agentic-a…
#AgenticAI #CX #ContactCenter #Automation
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Thrilled to share #AI, #Cloud & #DevOps veteran Sushil Kumar joined Cyara as CEO. With 25 years building mission-critical enterprise software, he’ll lead our next chapter in AI-powered #CXassurance—moving AI from pilot to production to eradicate bad #CX bit.ly/4oLNYZz
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Customer expectations are rising, and Agentic AI is the key to keeping up. Hear Cyara CEO @RishiRana talk with @BlakeMichelleM about scaling AI safely, boosting reliability, and preventing silent CX failures through continuous monitoring.
cyara.com/resource/interview…
#AgenticAI #CX
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Wishing our U.S. customers, partners & employees a very Happy Thanksgiving!
We’re grateful to work with global enterprises committed to delivering flawless, trustworthy CX—powered by AI and continuous assurance.
Learn more: cyara.com
#Thanksgiving #CX
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Outages can destroy trust in minutes, especially as enterprises adopt Agentic AI. AI-powered CX assurance gives you continuous monitoring to catch failures before customers feel them, keeping interactions smooth and reliable.
Learn more: cyara.com/platform/
#AI #CX
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Proud to win Best Use of AI at #ICXA2025 again! 🏆
Cyara’s AI Trust Misuse safeguards CX by detecting hallucinations, harmful outputs & compliance risks—so enterprises can scale GenAI with confidence.
Winners: cxm.world/customer-experienc…
#AI #CX #CXAssurance
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“Velocity without clarity can take you in the wrong direction.”
In @360MarTech, Cyara CEO Rishi Rana shares how enterprises can scale #AgenticAI with trust, clarity, and accountability. bit.ly/47oB5Om
#CXAssurance
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🎤Mic drop, #CCWNashville! What a week! Thanks to everyone who stopped by our booth. Visit us online to learn more about how Cyara is empowering enterprises to lead the next era of AgenticAI-powered CX: cyara.com/
#CXAssurance #AgenticAI @lmattey
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🤠 Great energy and even greater discussions at #CCWNashville today. There's still time to stop by and see the global leader in CX Assurance & Productivity at Booth 431! #CXAssurance #AgenticAI #CustomerExperience
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🎸Cyara’s live at #CCWNashville!
See how our Big6 innovations, from Pulse 360 to AI Trust, power flawless, AI-ready customer journeys.
🎯Booth 431 | Swag demos all day!
lnkd.in/gWnk93MV
#CXAssurance #AgenticAI #CustomerExperience
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When customers call, they can’t afford silence.
See how Cyara keeps #CX live when crises strike → lnkd.in/g2_etU2y
#CXResilience #CustomerExperienceAssurance
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🏆Cyara is proud to win the 2025 CUSTOMER Experience Innovation Award from CUSTOMERmagazine! Recognized for advancing AI-powered CX reliability & assurance.
👉bit.ly/47ngREL
#CXAssurance #AgenticAI #CustomerExperience #Awards
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AI hype is easy. Safe deployment isn’t. With #AITrust, Cyara helps enterprises validate, govern & trust AI systems so they scale with confidence, not fear.
🎥 Cyara's Christoph Börner explains: cxtoday.com/contact-center/t…
#AgenticAI #CXAssurance
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Technology helps us measure experience, but humanity helps us understand it. On Indigenous Peoples’ Day, we’re reminded that listening and reciprocity are at the heart of both lasting communities and trusted customer relationships.
#IndigenousPeoplesDay #CX #Trust #Empathy
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CX failures cost trust. Don’t settle for “comprehensive testing” that isn’t. Cyara’s Big6 #AgenticAI = flawless, scalable journeys.
5 must-ask questions when choosing a CX Assurance & Productivity partner: cyara.com/blog/5-questions-t…
#CXAssurance #CustomerExperience #CCTR
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🚨When critical services go down, trust disappears fast.
Assurance can’t wait until after a disruption. It must be continuous.
How resilient is your CX when it matters most? cyara.com/platform/
#CXAssurance #CXResilience #CustomerTrust #RiskMitigation
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#CXDay reminds us: great experiences don’t happen by accident. They’re engineered with trust, testing, and innovation. See how we help brands turn every interaction into a reason customers stay: cyara.com/
#CXAssurance #AgenticAI #CustomerExperience
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🎵 Cyara is set to take the stage at #CCWNashville!
📅 October 22–24
With our Big6 innovations, we help enterprises keep every customer journey perfectly in tune 🎶
Book a meeting: cyara.com/lp/meet-cyara-at-c…
#CXAssurance #CustomerContactWeek
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⁉️ Is your IVR helping customers or driving them away?
With AI-powered IVR testing from Cyara (part of our #Big6 innovations), you can:
☑️Cut testing time 90%
☑️Speed IVR updates 50%
☑️Win back 90% of abandoned callers
Read more: bit.ly/4mNTFFl
#CXAssurance #AI #CX
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