Professor, Rethink Retail Top Influencer, Advisor

Joined January 2018
35 Photos and videos
Gautham Gopal Vadakkepatt retweeted
Still doubting the future of #retailmedia? Ad spend will equal linear TV THIS YEAR! Will surpass linear TV IN 2025 Will double linear TV in 2027. That’s within 3 years! #nrf2024 #retail @alipsman
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Every dollar related to 3x roi. But make sure your fundamentals are strong and you are addressing customer pain points
#Retail Unlocked! @shelleybransten kicks off @msretail session on AI. Asked Microsoft Copilot what Shelley should talk about in this session - any surprises? Every dollar invested creates 3X in ROI #nrf2024 @NRFBigShow #retailtech
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One of the many applications making retail the frontier of customer facing new tech applications.
14 Jan 2024
The recording from #NRF2024. The hosts Jeff and Brian are at the Qualcomm booth and are demonstrating a drive-thru experience using generative AI. They showcase a voice-automated AI assistant named Brooke who takes orders and adds them to a cart. The conversation ends with their thoughts on CES and the future of generative AI in retail.
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I am delighted to share that @GeorgeMasonBiz and @GmuRetail will host a free half-day, virtual summit on š—”š—½š—æš—¶š—¹ šŸ®šŸ¬š˜š—µ, šŸ­šŸ® š—»š—¼š—¼š—» š—˜š—§ featuring nearing two dozen senior retail leaders. Register here: web.cvent.com/event/1f512dc4…
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Gautham Gopal Vadakkepatt retweeted
24 Mar 2023
We took ChatGPT offline Monday to fix a bug in an open source library that allowed some users to see titles from other users’ chat history. Our investigation has also found that 1.2% of ChatGPT Plus users might have had personal data revealed to another user. 1/2
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Want to learn how to build meaningful #customerrelationship despite changing #customerbehavior, #technology, and macro conditions; then join @GmuRetail when we host a panel on this topic on Feb 28th at 12 noon. Register here: gmu.zoom.us/webinar/register…
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Worth a read. I maintain that while #AI is benificial, we need thoughtful, considered, measured adoption
19 Feb 2023
the adaptation to a world deeply integrated with AI tools is probably going to happen pretty quickly; the benefits (and fun!) have too much upside.
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Draw your own inferences. But this is why I keep saying setting guardrails is important, especially for an emerging tech. Bing’s A.I. Chat: ā€˜I Want to Be Alive. šŸ˜ˆā€™ nyti.ms/3xpsk5d

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Live news: Ford halts electric F-150 production after finding battery glitch - on.ft.com/3RZ4x5m via @FT

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Gautham Gopal Vadakkepatt retweeted
How hard is it to scale an #eCommerce site (never mind profitability)? In the US: 620k sites > 55k make $1m > 7K make $10m > 1200 make $100m That's why "Immersive Commerce" 3C (content- community-commerce) Integration & new approaches to CAC are so important. #retail #CPG
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Gautham Gopal Vadakkepatt retweeted
FOOD FIGHT #Walmart VS #Target, #Aldi VS #Lidl, #Kroger and #Albertsons VS the #FTC and #Congress. Then there is #DollarGeneral. 2023 promises to be one of the most turbulent years ever in the business of selling #groceries, with skirmishes across the entire channel. @robinreport
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Gautham Gopal Vadakkepatt retweeted
At Davos, Mastercard’s CEO said that consumer spending is not indicating a near term recession. The below chart is part of a ⁦@WSJ⁩ article about how consumer debt is showing concerning trends, and banks are setting aside rainy day funds. #SpinClass
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#Amazon to start charging #deliveryfees on Fresh grocery orders under $150 on Feb 28th. I do believe this is the right move. Based on my own unpublished study, the fees charged are in the right range. Question is, have consumers got too used to free? cnbc.com/2023/01/27/amazon-t…
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