Customer engagement solutions built for the public sector.
Joined September 2009
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- Following 3,978
- Followers 740
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141 Photos and videos
31 Dec 2024
🎉 Happy New Year from GovMetric! 🎉
Here’s to another year of partnership, growth, and making a difference together. Wishing you a prosperous, productive, and joyful New Year!
💡 Let’s make 2025 a year of transformation! 💡
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26 Nov 2024
🎉 Tomorrow marks the start of the National Children and Adult Social Care Conference!
✨ Curious about what’s next for social care? Take a look at our insights into 2025 trends and priorities: govmetric.com/post/social-ca…
#SocialCare #NCASC2024
@ncasc24 @CareQualityComm
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30 Oct 2024
🎉 Exciting News! Our solutions have been approved onto the Crown Commercial Service G-Cloud 14 Framework!
#Framework #GCloud14 #GCloud #ISO27001 #CyberEssentialsPlus #CyberEssentials @gov_procurement
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GovMetric retweeted
3 Oct 2024
We're thrilled to announce our #JaduAcademy 2024 Exhibitors 🚀
Joining us next week in Birmingham will be: @brightlysw, @AbilityNet, @CGI_UKNEWS, @ShawTrusta11y and @GovMetric!
Any questions about any of our exhibitors, please get in touch at info@jadu.net - See you there! 👋
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17 Sep 2024
📢We are proud to sponsor the upcoming Tenant Engagement Conference hosted by @WMinsightUK! 🏢
westminsterinsight.com/confe…
Attending? Message us and let's meet!
#TenantEngagement #HousingSector #CustomerExperience #TenantSatisfaction
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10 Sep 2024
🏠 The (not-so-secret) £1 billion Housing problem.
govmetric.com/post/the-hidde…
Here’s how listening to your tenants can help:
✅Address issues early
✅Boost tenant retention
✅Build stronger communities
✅Save money
#Housing #CommunityBuilding #TenantEngagement
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5 Sep 2024
🏡 In our latest blog, we explore the importance of communications for your TSM Campaign. What’s in it for you?
✅ Download a free TSM Communications template
✅ Lessons learnt from @WiganCouncil's latest TSM campaign
govmetric.com/post/tenant-sa…
#TenantSatisfactionMeasures
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3 Sep 2024
🔍 Tenant feedback isn’t just valuable - it’s crucial.
govmetric.com/post/why-tenan…
Are you giving your tenants the voice they deserve?
#Housing #TenantFeedback #SocialHousing
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22 Aug 2024
With August being a slightly quieter period, we wanted to highlight what's coming up in the public sector world 👇
govmetric.com/post/ncsw2024
Featuring:
#NCSW2024
@WiganCouncil
#TeamBones
#JaduAcademy2024
Book recommendation: @Kwajotweneboa
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8 Aug 2024
We always aim to be a collaborator rather than just a supplier to every organisation we partner with. It means a lot to us when our customers, like @WiganCouncil have a great experience working with our team.
👉govmetric.com/customer-story…
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6 Aug 2024
✅How much money could your Local Authority save in the next 12 months based on real historical data?
govmetric.com/roi
Select your organisation from the list and get an instant free report.🚀
#CX #failuredemand #avoidablecontact #publicsector #localgov #localgovernment
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30 Jul 2024
🚀 Simplify Complaint Management in the Public Sector with CaseTracker:
✅ Capture ⇢ Process ⇢ Respond ⇢ Manage ⇢ Report ⇢ Improve
Learn more: govmetric.com/casetracker
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23 Jul 2024
Do Public Sector organisations need to inspect their complaint culture and change the existing processes? What's the latest info on the costs of complaint handling?
Last week's Complaint Conference reflections👇
govmetric.com/post/reflectio…
@WMinsightUK
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18 Jul 2024
Starting off the Public Sector Complaints conference with a talk from Cameron Black, Local Government & Social Care Ombudsman. @WMinsightUK
#complainthandling
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11 Jul 2024
🔊 We are thrilled to be sponsoring the upcoming Public Sector Complaint Handling Conference hosted by @WMinsightUK. Let us know if you are attending 🤝
👉westminsterinsight.com/confe…
📅 Date: July 18
📍 Location: 10 Union Street, London
#ComplaintHandling
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9 Jul 2024
With increasing tenant expectations and new regulations, we recognise the complexity of Housing organisations and enable seamless feedback capture to happen across a multitude of channels.👇
linkedin.com/posts/govmetric…
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27 Jun 2024
In this month's blog we focus on Housing and discuss a concerning trend: a notable decline in satisfaction with UK public services. 📉
Join the conversation👉
linkedin.com/feed/update/urn…
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20 Jun 2024
🏚 The housing sector is currently under unprecedented scrutiny. Here's how we can help 👇
✅Transactional Surveys
✅Relationship Surveys
✅Tenant Satisfaction
☑FOI/SAR Handling
☑Full Complaint Management
☑Rich Data Analytics
govmetric.com/post/helping-h…
#tenantsatisfaction
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18 Jun 2024
🚀 Impact of New UK Housing Standards on Social Housing in 2024 🏡
In this blog we explore:
🔍 Key Changes & Implications for Landlords
📈 What This Means for the Sector
govmetric.com/post/impact-of…
#SocialHousing #UKHousing #HousingStandards #CustomerSatisfaction
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