At 4.12 am I'm sat at South Mimms services watching the sunrise. My car packed up while away for weekend. The RAC recovered me and vehicle from Bures, which is 99 miles from home at 9pm last night and dumped me at Thurrock Services at 11pm with no info about the 2nd leg. When eventually the next driver arrived at 1.45pm he informed me he was dropping me yo South Mimms which if travelling on M25 is further from my destination than Thurrock. After being dumped at South Mimms and an hour trying to get RAC to answer the phone, my new estimated arrival of 3rd driver is between 7 & 10am which is an absolute piss take and they refuse to confirm that the next driver will take me to my destination. Considering I'm registered disabled and s Blue Badge holder the service is a disgrace and certainly not what they advertise. If they don't arrive until 10 am, that will mean it will have taken RAC 13hrs to transport me 64 miles. An average of 4.9 miles an hour.
I would advise anybody yo think twice before taking out their breakdown cover.
As a sub note, when I reported the breakdown I told them I was sat on a fishery and as its a bank holiday I would have been happy for them to pick me up at around midnight to avoid traffic and their busy time. They told me they can't do that. What an absolute joke of a company!