HFS is a leading global research and analysis firm. Our mission is to help our clients tackle challenges, make bold moves, and bring big ideas to life.

Joined August 2011
2,333 Photos and videos
"Productivity gains aren't AI value. Redeployment is." That's the line from @Accenture's @Manish_sharma on the latest From the Horse's Mouth podcast with @pfersht. Most enterprise AI programs look great on paper and deliver nothing to the P&L. About a minute with Manish, below. Full episode here: youtu.be/8JIPBcaKSZw?si=pjA_โ€ฆ @pfersht, @saurabh_hfs
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Day 2 sessions explored moving beyond pilots, measuring real value, and preparing for Industry 5.0 Physical AI. The HFS Hot Tech Showdown brought live pitches from @covasant_tech, @kognitos_inc, @KnowledgeLake, @OrbitShift_AI & @lyzr__ai, with enterprise leaders voting on the most disruptive AI innovations. The morning closed with @Cognizant CEO @imravikumars and @pfersht on why AI transformation requires structural reinvention, not incremental change. More Day 2 highlights soon.
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Day 1 of the HFS Spring Summit 2026 is complete. The focus throughout the day was clear: the gap between AI ambition and enterprise reality is closing fast, and leaders can no longer afford to sit on the sidelines. From @pfersht opening keynote on rebuilding operating models for an AI-first economy to candid conversations on governance, outcomes, token-based economics, and what it takes to scale AI across the enterprise, the discussions pushed far beyond the usual AI talking points. We also heard from @edels0n on how Gen Z is reshaping attention, trust, and decision-making, adding another important dimension to how leaders think about relevance and communication in a changing market. Stay tuned for day 2.
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Proud to have @HFSResearch President @saurabh_hfs speak at @aopshow Catalyst San Francisco alongside leaders shaping the future of procurement. #AOPCatalyst #Procurement #HFSResearch #EnterpriseAI
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Introducing the HFS Data Intelligence Suite. 1,800 AI deployments. 1,500 GCC profiles. 500,000 enterprise data points. Real intelligence for real decisions. Check it out today ๐Ÿ‘‰: hfsresearch.com/data-intelliโ€ฆ #HFSResearch #DataIntelligence
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Dana Daher, Executive Research Leader at HFS, on the shift from AI momentum to real impact. The question now: how do you embed AI to drive lasting value? Join leaders tackling what it actually takes. Apply Today: hfsevents.com/ereg/newreg.phโ€ฆ #HowToAI #DigitalLeadership
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Joel Martin, Chief Research Officer at HFS, on why #HowToAI is about one thing: execution. No more pilots. No more hype. Real operating model change for real AI outcomes. If youโ€™re accountable for AI value, this is your room. Apply: hfsevents.com/ereg/newreg.phโ€ฆ #EnterpriseAI #AIExecution
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1,500 leading GCCs. But almost no visibility into how theyโ€™re evolving. Thatโ€™s about to change. May 5 #GCC #EnterpriseStrategy
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AI. GCCs. Enterprise investment. Whatโ€™s actually working and what isnโ€™t? Youโ€™ll see it soon. Launching May 5 #Benchmarking #HFSResearch
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Our CEO,ย @pfersht,ย sat down withย @akkodis_global CEOย @JoDebecker to discuss a shift every services firm is feeling but few are truly acting on. From moving beyond headcount-driven delivery to building AI-led, outcome-based models, Phil and Joe talk about what takes to rethink digital engineering in the AI era. If youโ€™re still measuring value in FTEs, youโ€™re already behind. ๐ŸŽฅย Watch the full conversation: lnkd.in/gWHRpWVq @pfersht, @saurabh_hfs, @ram_hfs, @AshVenkatesan, @JoDebecker hashtag#AI hashtag#DigitalEngineering hashtag#EnterpriseAI hashtag#FutureOfWork hashtag#DigitalTransformation hashtag#Innovation
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Weโ€™ve analyzed 1,800 real AI deployments. Most donโ€™t deliver what was expected. Weโ€™ll show you what actually works. May 5. #AI #DataIntelligence
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May 5 ยท HFS ร— AOP The working session on AI and the procurement operating model. Apply to attend โ†’ artofprocurement.com/catalysโ€ฆ
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Most procurement teams aren't failing at AI. They're just stuck in pilot purgatory. On May 5, @artofprocurement is putting procurement leaders in a room to fix that. Apply to attend โ†’ artofprocurement.com/catalysโ€ฆ
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Most firms are stuck between AI ambition and real outcomes. The gap isnโ€™t tech. Itโ€™s leadership. Learn how to scale AI, build trust, and drive value. ๐Ÿ“… April 21 | 10โ€“11 AM EDT ๐—ฅ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฒ๐—ฟ ๐—ต๐—ฒ๐—ฟ๐—ฒ: lnkd.in/efqtGjZw ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ต๐—ฒ๐—ฟ๐—ฒ: lnkd.in/gqHaFcYD #AI #EnterpriseAI #Leadership
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๐—ฌ๐—ผ๐˜‚ ๐—ฑ๐—ผ๐—ป'๐˜ ๐—ฐ๐˜‚๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜„๐—ฎ๐˜† ๐˜๐—ผ ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต The latest episode of From the Horse's Mouth saw @JulieSweet , Chair and CEO of @Accenture, in conversation with @pfersht on why too many discussions focus on AI for productivity. AI is about much more than cost cutting. Its real value lies in becoming an engine for reinvention. It lies in making the impossible possible. The full episode is available now: Apple: podcasts.apple.com/us/podcasโ€ฆ Spotify: open.spotify.com/episode/7zvโ€ฆ YouTube: open.spotify.com/episode/7zvโ€ฆ #AI #EnterpriseAI #DigitalTransformation #Leadership
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๐—ฌ๐—ผ๐˜‚ ๐—ฐ๐—ฎ๐—ป๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ฎ๐—ป๐˜†๐—บ๐—ผ๐—ฟ๐—ฒ In the latest episode of From the Horse's Mouth, @JulieSweet joins @pfersht to discuss why this moment feels different to previous technology waves. Previously, entire industries could lag behind together. Today, every industry has leaders pushing ahead. Enterprises simply cannot afford to be complacent, or they will be left behind. ๐ŸŽง Full episode: You canโ€™t cut yourself to growth: Phil Fersht with Julie Sweet Apple: podcasts.apple.com/us/podcasโ€ฆ Spotify: open.spotify.com/episode/7zvโ€ฆ YouTube: youtube.com/watch?v=FZAVKzVGโ€ฆ
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๐—”๐—ฟ๐—ฒ ๐˜„๐—ฒ ๐—บ๐—ถ๐˜€๐˜๐—ฎ๐—ธ๐—ถ๐—ป๐—ด ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐˜ƒ๐—ถ๐˜๐˜† ๐—ณ๐—ผ๐—ฟ ๐˜๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป? In the latest episode of From the Horse's Mouth, @pfersht is joined by @JulieSweet , Chair and CEO of @Accenture, to discuss what it really means when AI moves into the core of the enterprise. This isn't another conversation about pilots or hype. They discussed why committing outcomes to the P&L is essential for scale, why entry-level roles must be preserved, and why can't simply be treated as a productivity lever. The real opportunity lies in using AI as a reinvention engine. ๐ŸŽง Full episode: You canโ€™t cut yourself to growth: Phil Fersht with Julie Sweet Apple: podcasts.apple.com/us/podcasโ€ฆ Spotify: open.spotify.com/episode/7zvโ€ฆ YouTube: youtube.com/watch?v=FZAVKzVGโ€ฆ #AI #EnterpriseAI #DigitalTransformation #Leadership
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