As someone who used to gig with your platform for years and has used other gig apps just to make ends meet, I assumed immediately it was Doordash. Drivers are forced to take bad orders just to protect scores and keep preferred status. This is incredibly tone deaf.
Holy fucking shit is right! This is not DoorDash, and I would fire anyone who promoted or tolerated the kind of culture described in this Reddit post. There’s so much wrong with this post.
- Dashers are not “human assets.”
- Having a metric like a "Desperation Score” is an abomination.
- We’ve never had a “Driver Benefit Fee”.
- Why would you charge for faster delivery but not make it faster??
We’re not perfect by *any* stretch of the imagination, but we work every day to make our platform better for everyone who comes to it. What’s described here is appalling, and if true, whoever is operating in this manner should be ashamed.