Reduce support requests and create happier customers
Joined February 2018
- Tweets 27
- Following 7
- Followers 37
- Likes 4
6 Photos and videos
Mar 16
you shipped your app but your support inbox is already a mess and you haven't even launched yet
writing FAQs that nobody reads
answering the same question 12 times
wondering if you should just quit and become a hermit
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Mar 12
you spent 3 weeks building your app
then 4 hours writing docs that nobody reads
now you're answering the same 5 questions in your inbox every day
there's a better way
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24 Oct 2025
Support that feels native, not intrusive. HelpShelf turns docs into instant answers inside your product. No chatbots, no clutter—just smart AI helping users help themselves. Cut tickets, keep your product clean, and let your team focus on building.
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23 Oct 2025
AI-powered support without the bloat. HelpShelf gives instant answers in your product—no chatbots or tickets, just smart self-service. Learn from your docs to cut repetitive questions and let your team focus on building.
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1 Dec 2024
Chatbots are the Flippy of customer support—designed to replace humans, not solve problems. 🤖🍔
Customers want answers, not gimmicks. Tools like HelpShelf focus on solving issues instantly, not mimicking human interaction.
It’s time to optimize, not just replace. #chatgpt
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30 Nov 2024
Imagine a world where all your customer support resources are in one place, searchable with ease, and powered by AI. That’s life with HelpShelf—calm, organized, and efficient.
#HelpShelf #CustomerSupportSimplified #AIPoweredSearch #RelaxAndFocus #WorkSmarterNotHarder”
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10 Feb 2023
Who’s ready to start putting their customer service on autopilot?!.. HelpShelf AI has been in closed beta and is soon ready to be unleashed to the world! 🤖
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1 Jun 2022
Want to create your own articles directly from HelpShelf!? Here's how: hc.helpshelf.co/content/crea…
25 May 2022
We've just rolled out a new feature for our Business users that allows you to create knowledge articles directly within HelpShelf!
That means HelpShelf can now self-host your Knowledge Base!
25 Feb 2022
TGIF!! Food for thought: the real reason to build a habit-forming product is that growth becomes almost automatic. That’s our aim with @HelpShelf ! #CustomerService
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7 Feb 2022
We're excited to be a part of this network!
5 Jan 2022
A special welcome to #NCTECHnewmembers from Dec 2021, highlighted in our #NCTECHplugin this week!
@commercetools @MuukTest @levitateai
@HelpShelf @HybridAthleteFou @redcanary
@HybridAF_247 #UNCCenterTechPolicy #ICAP
View the Plugin for our latest news conta.cc/3eNefVJ
30 Dec 2021
Customer service shouldn’t be an afterthought. Customer service is the whole point of a business.
29 Dec 2021
If you make your customers' lives easier, they won't even notice your customer service.
29 Dec 2021
A good customer service just makes your customers' life easier - silently.
27 Nov 2021
Hope everyone had a great Thanksgiving! 🦃 from the (grateful) HelpShelf team ❤️
31 Oct 2021
Great customer service doesn't need to be noticed. It just needs to achieve its mission: making your customer's life easier.
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