😂
The best ones will have something like @HelpShelf integrated.
Anticipate questions so customer’s don’t have to wait for someone to respond.
Most live chats are the same, the difference is in the response rate speed (either live or incredible knowledge base).
Partner Spotlight!
HeySummit, Missinglettr, and HelpShelf founder, Benjamin Dell, opens up about what makes a good SaaS product and why he keeps coming back to AppSumo to jumpstart his businesses.
blog.appsumo.com/heysummit-f…
AppSumo Plus members, the fun starts now! Take advantage of Last Call and get your hands on Essential Addons, HelpShelf, Missinglettr, ShortPixel, and tubics!
Not a Plus member and want to become one? Learn more here: appsumo.com/plus/
For what it’s worth, you can do this currently with @elevioapp using our Smart Groups feature.
Got content that should be shown only to pro users, and only on the billing screen? Easy.
One improvement that has cut down my support load, was setting up @HelpShelf .. has really helped people to help themselves. So as much as I hate intercoms pricing, their product really is best/easiest at the moment.
Tried LOTS of different helpdesk and marketing platforms the past days! Hated most..
BUT one I love is @HelpShelf .. a curated help article and search widget, that seamlessly hands off to your existing helpdesk if needed 😍
Super excited to announce that @HelpShelf has partnered with @AppSumo.
AppSumo deal pages will all have personalised, easy to access help content provided by the HelpShelf widget.
Here’s one from the @Restreamio page
Super excited to announce that @HelpShelf has partnered with @AppSumo.
AppSumo deal pages will all have personalised, easy to access help content provided by the HelpShelf widget.
Here’s one from the @Restreamio page
Our HelpNinja.com integration is now live! You can now sync all of your HelpNinja articles to your HelpShelf.
What integration would you like us to work on next?
I’m looking for a potential co-Founder for @HelpShelf and also for @HeySummit.
I’m open to them either being marketing / sales focused or technical.
Email me at benjamin.g.dell@gmail.com if interested.
Please RT if you can 🙌
Aside from your significant other, nobody likes repeating themselves. So show customers support content before they even ask.
Get HelpShelf before time runs out: appsumo.com/helpshelf/
🔥🔥🔥 The video of the week is on @HelpShelf from the team at @MissingLettr.
Check it out to see how we were able to get started and it let's you connect all your customer resources in a nice, elegant, website widget -> be.smartboss.co/helpshelf