UK leaders in ethical artificial intelligence for the public sector

Joined January 2010
605 Photos and videos
AI isn't replacing local government workers. It's helping councils improve citizen services and identify significant efficiencies. Read our latest insights from Dwayne Johnson - ics.ai/post/ai-front-door-lo… #LocalGov #AI #GovTech #DigitalTransformation #ICSAI
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Welcome to day 2 at #PresConf26 ✅ The conversations are clear: 🏛️ LGR driving strategic change 🤖AI transformation beyond pilots 📞AI-powered citizen contact is gaining momentum 👥Greater productivity and better resident outcomes Great discussions on day 1 #SocitmAt40 #AI
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One week to go. @Microsoft ICS.AI: the AI Front Door for schools, MATs and FE colleges. Live demo. Q&A. 45 minutes. 16 June | 11:00 BST events.teams.microsoft.com/e… #EdTech #AIinEducation
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Come see us at #SOCITM2026 and discuss your biggest council challenges. Make the move from AI-Curious to AI-Native with: ✅AI Front Door ✅Workforce AI ✅Agentic Automation ✅AI Governance ✅AI Transformation Look forward to meeting everybody #SOCITM #LocalGovernment #AI #GovTech
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AI isn't causing mass unemployment. On the Project Flux Podcast, we discuss: ✓ Why AI expands industries ✓ The reality of workforce disruption ✓ Why "No autonomy without control" matters Listen here projectflux.ai/podcast/the-s… Our blog: ics.ai/post/martin-neale-pro…
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Happy #AIAwarenessDay Today encourages schools across the UK to help students understand AI and its impact. At ICS.AI, we see every day that successful AI adoption starts with understanding. What AI can do. What it can't. And when human expertise should lead.
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Building on our partnership with the @sheffielduni, we're developing practical frameworks for linguistically inclusive AI - combining sociolinguistic research with live public sector deployments, we're helping ensure #AI works for all - ics.ai/post/ai-that-understa…
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"What time does the office open?" "Has my application been received?" "How do I report an absence?" A huge share of school FE contact is exactly this Answerable safely, 24/7 @Microsoft ICS.AI on the AI Front Door 16 June | 11:00 BST events.teams.microsoft.com/e…
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We're proud to be recognised as #19 in @TechRoundUK's AI45 2026, celebrating the world's most exciting AI companies. This reflects the impact we're delivering helping public services move from AI pilots to AI-native TOM's. Read more: ics.ai/post/ics-ai-ranked-19… #AI45 #AI #GovTech
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ICS.AI recognised as finalists in 2 categories at the #BritishDataAwards2026 Didn’t bring home the trophies this year, but being shortlisted alongside big UK brands is a huge achievement & a reflection of the growing impact of public sector #AI. Congrats all!
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Three years ago, Derby City Council became the first UK local authority to launch an AI-powered “digital front door”. Darcie & Ali have handled 3.2M resident enquiries, freeing up staff for more complex support. Proud to partner with Derby👏 derby.gov.uk/news/2026/may/c… #AI #GovTech
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Proud moment to accept the AI Excellence Award at the Central South Business Awards 2026 on behalf of the team at ICS.AI 🏆 Fantastic event, inspiring people. Thanks to our customers who trust us to help drive responsible AI transformation. #AI #GovTech
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We’re strengthening our edu sector team with the appointment of Andy Logan as Head of #Education Sales - ics.ai/post/ics-ai-appoints-… As the sector faces growing pressure, we’re focused on helping institutions deliver practical, measurable #AI transformation at scale.
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We’re hiring at ICS.AI 🚀 As AI adoption across UK public services accelerates, we’re growing our teams across Product, Engineering & Enterprise Sales. icsai.bamboohr.com/careers #Hiring #AI #GenerativeAI #TechJobs
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Most are still “doing AI”. Few are delivering measurable outcomes at scale. New podcast with @martinneale discussing moving beyond pilots, building TOMs, and delivering accountable AI transformation - backed by guaranteed savings outcomes. 🎧 Listen: open.spotify.com/episode/4QG…
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From the Battle of Britain Bunker to AI-powered councils. We joined Hillingdon Council & @BrunelUni at a civic hackathon where students built real solutions for public sector challenges in just ONE day. Read more ics.ai/post/hillingdon-brune… #AI #CivicTech #LocalGov
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ICS.AI CEO @martinneale named an EY Entrepreneur Of The Year UK Regional Finalist for the South. Great recognition of the leadership & team effort behind delivering AI outcomes in the public sector. ics.ai/post/martin-neale-ey-… #EOYUK #ShapeTheFutureWithConfidence
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Huge congratulations to Renfrewshire Council on being named a Finalist in the The National AI Awards for AI in Government & Public Sector 👏 A fantastic achievement & proud to be their AI partner. 👉 ics.ai/post/renfrewshire-ai-… #AI #LocalGov #GovTech #NationalAIAwards
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AI in local government has moved from ambition to action. At #LGPNNorth: ✔ Resident-first design ✔ Civic data & trust ✔ Real results ✔ Inclusion at the core The question isn’t “why AI?” anymore — it’s “how do we do it right?” Read more 👇 ics.ai/post/lgpn-north-local…
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What does #AI in #customerservice actually look like in a council? Bristol City Council is already seeing: • 119,000 calls handled • 40% deflection • Thousands of out-of-hours queries handled Join our webinar to hear their story 📅 13 May | ⏰ 12:00 events.teams.microsoft.com/e…
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