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Inform Communications @Inform_comms

Reduce Enquiry Load By Over 80% With Market-Leading #IVR #Chatbots #LiveChat & More. Supporting UK Councils For 30 Years.

Joined September 2012
  • Tweets 696
  • Following 1,595
  • Followers 228
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Inform Communications@Inform_comms
8 Aug 2023
Give your Adult Social Care team time to focus on the enquiries that need their expertise - let Inform's #AI Chatbots & #IVR handle up to 90% of general enquiries. Learn more 👇 inform-comms.com/adult-socia… #adultsocialcare
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Inform Communications retweeted
The City of Edinburgh Council@Edinburgh_CC
6 Dec 2024
Every year in the UK, as much as £42 million worth of festive gifts are unwanted (and sent to landfill). Find tips for gifts that are kind to the planet and your wallet this year on our website edinburgh.gov.uk/gogreener
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Moment that made your day@Made_YourDay_
8 Sep 2024
Replying to @MattWallace888
A small act of kindness can brighten someone's day. 🌟🤗❤️

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Inform Communications retweeted
Social Work News@myswnews
15 Aug 2023
What is it REALLY like working in adult social care? The government is asking... mysocialworknews.com/article…
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Our new Natural Language IVR is now available. Find out more 👇 inform-comms.com/natural-lan… #IVR #NLU #CustomerService
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Inform’s automated debt collection solution enables you to increase revenue and free up agents for tasks that require a human touch. inform-comms.com/automated-d…
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Our dedicated #registrars self-serve solution handles up to 90% of enquiries. Free your team up for the questions that need their expertise. Find out more 👇inform-comms.com/registrars-… #localgovernment #chatbot #IVR #customerservice #registrars
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Free up your #planning team for the enquiries that need their expertise by automating responses to 60% of enquiries. Find out more. inform-comms.com/planning-bu… #localgovernment #planning #building #localcouncil
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Pain-Free Main Billing & Peak Recovery – 7 Steps Councils Can Take Now inform-comms.com/pain-free-m… #localgov #revsandbens #CustomerService
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Inform Communications retweeted
Local Government Partnership Network (LGPN)@LocalGovPartNet
10 Jan 2023
❗#LGPN Sponsor Announcement We are excited to announce that @Inform_comms will be sponsoring LGPN Midlands!
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May's Local Elections will pile added pressure onto already stretched Council teams. What if you could automate responses to 80% of enquiries? #localgov #customerservice #localelections inform-comms.com/local-elect…
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5 Key Takeaways From the 2022 State of Service Report inform-comms.com/5-key-takea…
7 Signs It Is Time to Upgrade Your IVR inform-comms.com/7-signs-it-…
We are at the LGSF in Cheshire and already some inspiring speakers. Looks like it will be a great day and lots of meetings arranged for the Inform Team. Presentation this morning to the audience, which we hope you find interesting. The goal, achieve more with less @Ahmedia_Ltd
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As this LGSF Event is coming to a close, we would like to thank all those that we managed to meet with and the Event organiser @Ahmedia_Ltd. For those that we did not meet, we will be in touch! For more information on Inform solutions, visit inform-comms.com #greatevent
We are delighted to announce that @CityofYork will be implementing Inform solutions to enhance their customer experiences with self service solutions. Welcome @CityofYork to the Inform family. #customerexperience #digital #AI #selfservice
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We are excited to be attending the LGSF in Cheshire next week @Ahmedia_Ltd. This is a great Event, fantastic Speakers and networking on challenges and experiences within LA's. We hope to see some old faces and new ones. Here is a taster from Inform: lnkd.in/esDQHv5h
Channel Shift Strategy for Local Authorities – 10 Tips for Success inform-comms.com/channel-shi…
Next Year Can be Better: a Guide for Improved Contact Centre Efficiency inform-comms.com/next-year-c…
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