By going in early, hiring key people - sitting in on those endless listening sessions with CIOs (nobody was buying so it became a listening tour for me and Lindsey). Today, when Skyflow enters a new market - I know it starts with a listening tour. No selling on 1st trip.

Thursday might not technically be a banking holiday ... but talking to folks in the city, it might as well be -- no one is going to be working & none of your wires are going to send.

I read Zinsser (together with every other major style manual) while writing The Sense of Style, and his book is indeed very good. (It's the only one that advises on how to get one sentence to flow into the next, which differentiates smooth and coherent from choppy prose.) But like every manual that is innocent of linguistics, it botches the obligatory advice to avoid the passive, and like Orwell and Strunk and White, it can't help but use the passive in its own advice to avoid the passive ("what is being perpetrated").

In AI most people are still trying to use old maps on a new territory. Throw the maps away. It's time to draw new ones. The only way you can do it is walking the land.

Everyone follow @aidenjohnsonn_. I think with any luck we can get him to start posting more about hay. And if you’re a young journalist, you should look what he’s building at @HayWireag which is one of the most exciting new media startups I know of right now.