Innovative systems management, with a focus on user experience, we help businesses embrace the future with confidence.
Joined February 2009
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If increasing uptake of self-service is on your to-do list for 2021, we can give you a head start by loaning our KUPA AI Analytics tool. ✉️ Contact hello@ktsl.com to find out more
#selfservicesolutions #artificialintelligence #analyticstools #insightsanddata #servicemanagement
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One week to go before our first Lunch n' Learn webinar! Join us at 13.00 on 24th March for 30 minutes of learning over lunch!
Sign up here: ktsl-5115463.hs-sites.com/cm…
#servicemanagement #CMDB #ITSM
ESM needs to be about transforming the organization from siloed and sequential activities to an integrated set of services, says @ITSMNinja #ESM #ITSM itsm.tools/?p=17455 via @itsm_tools
However and wherever you're spending New Year's Eve, we wish you a great evening, and a happy and healthy 2022 ✨
#HappyNewYear #NewYear2022
A big day for us today as we exhibit at #ITSM2021
Catch KTSL CTO Aaron Perrott AT 11.30 for a session on The Collaborative Future of ITSM and head to our stand and take part in our prize draw!
@itSMFUK
#servicemanagement #digitaltransformation #employeeexperience
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There's still time to join our webinar tomorrow as we team up with @itSMF_ie and @IrishCompSoc to bring you the latest on how to leverage collaboration in service management
Register HERE: bit.ly/3Bzr3bb
#servicemanagement #webinars #ITSM
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Having a great day making new connections at #BMCExchange at our virtual stand
If you haven’t already done so, you can still join HERE:
👉🏽 bit.ly/3Bix7EX 👈🏽
#employeeexperience #servicemanagement #bmcsoftware #bmchelix
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One week to go!
Join us at #BMCExchange for a fun, flexible, shared experience from the comfort of your own desk.
Hear from peers and industry experts in keynotes, roadmaps and special sessions
Register at exchange.bmc.com
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With hybrid working so current, and so critical, we're excited to be working with @vpodsolutionsuk to deliver intelligent, integrated workplace and employee solutions
Find out more HERE: bit.ly/3lnmJqN
@techreselleruk
#TechNews #EmployeeExperience
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We're excited to be sponsoring BMC Exchange held virtually on 27th - 29th October. This year's theme is how to unleash the power of your data.
Find out more and register for free HERE: exchange.bmc.com
@BMCSoftware
#data #servicemanagement
Promising predictions from ComputerWeekly.com on how hybrid working will not only greatly boost the economy, but will also create happier and more inclusive workplaces
Read here: bit.ly/3hZblzf
#hybridworkplace #newwaysofworking #inclusionanddiversity
Check out these thoughts from @RoyAtkinson, @StephenMann, @ITSMNinja, @BarclayRae, @DougTedder, @Karen_ferris, @RaeAnnBruno, @DanielBreston & others, on four areas of predicted future change in the world of #ITSM. itsm.tools/?p=17111 via @itsm_tools
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Is it time that your #CMDB efforts focused on what’s really important – the key data that improves both business operations and outcomes?
Check out this article from @stephenmann bit.ly/3jsGhaS
#servicemanagement #ITSM
Over the past year we helped service teams face, then overcome, bigger obstacles than ever before. Let's take a look at some of the main challenges we tackle...
#servicemanagement #integrationservices #employeeexperience #servicedelivery #workfromanywhere
Collaborating with @vpodsolutionsuk for digital visitor management, and with @RicohUK to make smart lockers easily accessible, the ways a KASPA tech bar can support your future workplace are limitless...
#futureofwork #futureworkplace #employeeexperience #employeewellbeing
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This article by @patb0512 outlines five key steps for improving your operations and outcomes through the creation of the right environment for effective collaboration.
Read here: itsm.tools/service-desk-impr…
#ITSM #collaboration
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"Engagement is often highly dependent on how easily employees can carry out tasks, collaborate and find solutions to issues."
Find out more about how ITSM automation contributes to engaged employees HERE: hubs.ly/H0SlRL60
#employeeexperience #employeeengagement
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Here, Stephen Mann of ITSM.tools writes about how to measure #employeeexperience in a meaningful way
bit.ly/3yUQClY
#servicemanagement
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How is your organisation adapting to the #futureofwork to optimise factors such as space, costs, productivity and employee engagement?
In this article, @CBRE predict the top 10 changes to the future workplace.
Read in full HERE: bit.ly/3hCkPPL
#EmployeeEngagement
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Interesting results from the @Gartner_inc 2021 Digital Worker Experience Survey showing how important it is for organisations to deliver the same level of IT service in, and beyond, the office.
Read in full here: gtnr.it/2UdUXBK
#businessandmanagement #remoteworking