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6 years ago (time flies), our CEO, @JeremiahPrummer, bet that brands were guessing when they could be asking.
He was right. Today, 6,500 brands trust KnoCommerce.
Happy work anniversary š
Your MMM test takes months. Kno takes minutes.
Your team could settle the next attribution debate this afternoon. Not next quarter.
MMM tells you what probably happened. Your customers tell you why.
From this week's DTCCI.co data, Present Purchase Sentiment Increased and Future Purchase Sentiment took a dip.
Mother's Day took some of those planned Future purchases and pulled them into the present.
More charts in the @dtcindex
Thanks @JeremiahPrummer@KnoCommerce@TaylorHoliday@CommnThreadCo
Your thank-you screen is prime real estate. Most brands leave it blank.
978K impressions. 322 brands.
Loyalty/Rewards: 24%
Discount code reveals: 20%
Social Follow: 17%
Social Follow runs on 57% of brands. Worst converter of the three
The most popular choice isn't the best one
AI grew 1,150% as a discovery channel last year
Most brands don't know because their attribution can't see it
KNO GR0 pulled data from 6,000 Shopify brands to find out what's actually happening
All in the 2026 AI Attribution Report
ā”ļø knocommerce.com/ai-attributiā¦
Open-text survey responses are great in theory. The problem is what comes back.
You ask where someone heard about you. You get "Instagram," "IG," "ig," and "the gram." š¤Ŗ
Same answer. Four different rows to sort.
So we released open-text autocomplete š
$32k profit. 50% less ad spend. 28% better conversions.
Real operators. Real results. Free playbook.
Thanks for including us, @customersclick!
Get your copy ā”ļøcustomerswhoclick.com/downloā¦
I normally don't care about weekly values of the Future Purchase Sentiment, but this most recent read jumped up above the previous 2 years.
We are seeing similar positive signs among other metrics as well. More in the @dtcindex
Thanks to @JeremiahPrummer@TaylorHoliday@KnoCommerce@CommnThreadCo
What happens when CRO starts with insight?
10.2% revenue
We teamed up with @PrismflyAgency to support CrunchLabs using post-purchase NPS data from KNO
Customer language shaped the test
The outcome:
4.7% CVR
10.2% revenue
Full case study here ā”ļø
knocommerce.com/customer-stoā¦
I'll never understand doomer takes on ecommerce.
"I would never start a @Shopify store in {insert year}"
"You're not profitable until you hit X"
"You have to launch thousands of ads" (way too sweaty)
My favorite one is "The economy"
It's all so noisy and honestly such a bad vibe (sorry if you're a bad vibe)
My store is coming up on 2 years old and just passed $1m net.
And I'm not trying that hard. I'm paying attention to other things. This is everything that we're doing.
My VA sends email & sms with Shopify messaging
Nearly all my ad spend is on catalog ads
and I have 6 paid apps
@Marpipe_HQ by @danpantelo@aftersell by @varunkundra@KnoCommerce by @JeremiahPrummer@VideoWiseHQ by @claudiucioba
@tapcart, I don't know who made tapcart.
and @AliaPopups by @iamshaanarora and @corylgill
What else... We just got @memelordtech by @iamjasonlevin for $20 a month and it's rad, so we're going to try launching meme ads and we're tracking our competitors with @foreplay_co
If you have an idea for a physical product that people might like, Shopify has made it pretty easy. Don't let the doomers stop you.
We first started seeing Mobile Games come up on our post-purchase surveys 2 years ago.
Quickly, we saw this channel take more and more share of wallet, getting up to 15% for some brands
Today, weāre excited to announce KnoCommerce partnership with @AxonAdsManager by @AppLovin a platform thatās driven billions in sales for DTC brands.
To make it easy to test, our customers can get $1,000 in ad credit within 24 hours of launching their first campaign.
You can find the offer directly in your KnoCommerce dashboard by logging in!
How are you proving influencer ROI to your CFO?
If itās still last-click, this ebook breaks down full-funnel measurement and reporting.
Grab your copy ā getsaral.com/resources/influā¦