Fascinated by how we learn. L&D strategy for Civil Service. Previously Head of Learning/Diplomatic Academy. Follow the How To Learn podcast on LinkedIn!

Joined February 2014
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Latest mini-podcast with @ThembiWatt looks at the ridiculousness of thinking we can "download" skills without practice and repetition. So if it's that ridiculous, why do we keep designing formal training that way? With bonus references to The Matrix: m.soundcloud.com/user-916735…
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Jonathan Marshall retweeted
24 Aug 2025
How do we enable behaviour change? These authors synthesised findings from 147 meta-analyses to identify which determinants of behaviour are most impactful & which should be targeted for change interventions. Many of the studies focus on large-scale, health-related, environmental or consumer behaviours but the conclusions are also worth reflecting on for organisational change. What leaders of change should do: 1) Remove barriers & make desired behaviour easy: Focus on changing the environment & systems so that the desirable behaviour is simple, convenient, & supported; e.g, provide direct access to resources, streamline processes & foster social support. 2) Build social structure: Facilitate a culture where positive behaviours are the norm. Engage peers & create opportunities for team encouragement & collective participation. 3) Enable habits & provide ongoing support: Support repeated practice & help people make the new behaviour part of their routine. Reinforce changes with reminders, prompts, & positive reinforcement. 4) Prioritise practical changes over persuasion: Rather than trying to shift attitudes or beliefs, invest in changes that directly enable & reinforce the desired actions. What leaders of change should NOT do: 1) Don’t rely solely on information or education: Simply telling people what to do, increasing knowledge or launching awareness campaigns has limited impact on actual behaviour. 2) Avoid focusing mainly on changing attitudes or beliefs: Programmes that target broad mindset change, general skills or even trustworthiness are less effective than those that address practical barriers. 3) Don’t overlook structural support: Failing to provide the physical, social, or material support needed for people to act makes adoption less likely, even if people know it’s important. The article reinforces the importance of creating the conditions for change: making the “right thing to do” the easy, supported, default option, across multiple dimensions: nature.com/articles/s44159-0… Original manuscript version: marketing.wharton.upenn.edu/…. By Dolores Albarracin (@socialactionlab) & colleagues. I accessed this article via @ReubenRusk who also created the graphic.
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New mini-podcast with @ThembiWatt on books 📚 procrastination and learning: howtolearn.org.uk/e/the-book…
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Jonathan Marshall retweeted
One of the key things to know from over 100 years of research on learning is the weird paradox that an important part of learning anything is actually forgetting it. A thread on how to harness this principle for effective learning ⬇️ 🧵
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One of the most important things educators need to know about learning is that human memory is not like a tape recorder or a computer. It has what Bjork and Bjork call “important peculiarities”, four of which are really important to know when planning teaching ⬇️🧵
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Listening to AEK - #BHAFC on radio and Albion fans are singing "We are Brighton, Super Brighton, We are Brighton, from the south". To a Greek team. In Athens. Happy days #UTA
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Jonathan Marshall retweeted
We've launched a brand new, **free** course in time for Learning at Work Week in the UK 🇬🇧 'How to Build Your Career in the UK Civil Service' is created in partnership with Government Campus. Sign up here: apolitical.co/microcourses/e… @GovCampus @LearningJNM #L&D #LAWW
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Jonathan Marshall retweeted
A big thank you to everyone who suggested roles for #ChatGPT in augmenting learning. Here are some of them. I'd like to hear examples of how generative AI is being used with students in any of these roles, or other innovative pedagogy.
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From the North Stand Concourse. Love the mass pause here as nobody knows what 'Ball 2' means 😂 #bhafc Bring on Wembley!
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Get ready for #IWD2023 by following @PayGapApp
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Civil servants can access a tailored version with includes certificate- type "writing" into searchbox on Civil Service Learning website.
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What an incredibly powerful story. Reckon some of the wider #bhafc community may be interested in donating for Rachael gofund.me/d3f287f9 @NorthStandChat
‘I wanted to...release myself from the secret I’ve been holding for so long’ Rachael Watts was 7 when Russell Bishop – known as the Babes In The Wood murderer - abducted, attacked & sexually assaulted her in 1990. She tells @emmabarnett why she finally wants to share her story⬇️
Jonathan Marshall retweeted
18 May 2022
If you work in a training role or ever create any step-by-step "how to" content, here are three apps you should know. 👇 #ToolTime
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Jonathan Marshall retweeted
It’s really hard to think of a more perfect demonstration of sticky human behaviour than this whole 5-day-commute → WFH thing 🧵
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Jonathan Marshall retweeted
28 Nov 2021
Time for my annual Books of the Year - Xmas gift suggestion thread. These are my favourite 15 books I've read this year. Starting with non-fiction, which I've read more of this year than last, and then fiction.
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Jonathan Marshall retweeted
One of the things you learn as a scientist is the ability to look at a plot and think, "that just doesn't look right." That's the feeling I got when I saw this plot that Lomborg is currently pushing.
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Jonathan Marshall retweeted
21 Aug 2021
All the different areas welcoming Afghan refugees, many of whom are arriving with literally nothing due to the need to flee for their lives, are listing the ways people can give assistance or clothes etc online. If you can help, click here: gov.uk/help-refugees

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