We believe that brands have a profound power to build connectivity through e-commerce. We're working to change commerce for the better!

Joined September 2017
32 Photos and videos
Pinned Tweet
4 Feb 2021
SOME NEWS... We're now @loop! 🎉🎉 We’d love for you to give us a follow But just in case you need a reason... Check the tweet below 👇👇
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4 Feb 2021
SOME NEWS... We're now @loop! 🎉🎉 We’d love for you to give us a follow But just in case you need a reason... Check the tweet below 👇👇
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4 Feb 2021

4 Feb 2021
Thanks for the follow! One thing Loop does well: Champion our brands. WE’RE GIVING AWAY 3 MADHAPPY HOODIES. ❗️Like RT to enter❗️
4 Feb 2021
Transparency in fulfillment is key 🔑 This week we are talking to @CaseyA about what happened during Shipaggedon and the future of shipping and fulfillment. 🎧 Full episode - podcasts.apple.com/us/podcas…
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29 Jan 2021
"We throw the one close ticket metric out the door"👋🚪 This week we are talking all about turning your ecommerce CS team into a hub of information for the entire company. Listen to the full episode 👇 podcasts.apple.com/us/podcas…
Loop retweeted
I'm extremely impressed with @LoopReturns new printer-less #returns via @FedEx in my opinion this is the future...(youtube.com/watch?v=LXkfHlA9…) @Shopify @ShopifyPartners #eCommerce

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21 Jan 2021
How does your return policy stack up? Is it driving exchanges and reducing refunds? Our latest report will show you how you compare to brands in your industry 👇 loopreturns.com/the-ecommerc…

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20 Jan 2021
We surveyed online shoppers to find out what's most important for them to find in your return policy. Here are the top 5👇 Number one is probably obvious to most of you. 😏 loopreturns.com/blog/the-5-m…

14 Jan 2021
"We see well over 100% increases in LTV from customers who have experienced a return vs. those who have not." This week on The Exchange we are talking returns from a CFO's perspective 👇 🎧 open.spotify.com/episode/4lW…
13 Jan 2021
64% of shoppers think online returns are confusing/time-consuming ⏲️ We launched Printerless Returns to solve that problem 👇 youtu.be/79_4bSrlE8E @joevancena is taking you on a tour.

8 Jan 2021
What did ecommerce learn in 2020 and what learning should we apply to 2021? We have Aaron Spivak from @hushblankets on The Exchange to talk about both. Spoiler… Retention is key 🔑 Full episode 🎧 Link to the apple podcast episode 🎧
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6 Jan 2021
⭐ Introducing Printerless Returns ⭐ 🖨️ 30% of shoppers don’t have a printer, give them another option. 📱100% of shoppers have a phone, just give them a QR code. 🏬 They drop the item off at one of 11,000 drop-off locations 🙌 Done! Learn more - hubs.ly/H0DjKF10
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23 Dec 2020
Tik Tok is only for brands that target teens... right? @JonShanny doesn't think so and he has used Tik Tok to grow @Stryx_Official in the 30 crowd. Full episode - podcasts.apple.com/us/podcas…
Loop retweeted
21 Dec 2020
According to @Shopify, free exchanges make customers more likely to shop online. Check out these insights from our friends at @LoopReturns 👇👇 👇 zcu.io/EBd4 #returnspolicy #ecommerce #exchanges

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16 Dec 2020
Are you a socially conscious brand? What about product or experience-focused? Your return policy should match seamlessly with your brand's mission/vision. 👇 loopreturns.com/blog/how-to-…

Loop retweeted
Ecom sales were record-breaking during #BFCM (up 76% from last year according to @Shopify!) but that also means a much higher volume of online returns come January. Our friends at @LoopReturns have a ton of great tips to help you prepare: wonderment.cc/return-season-…

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10 Dec 2020
How do you choose what content topics to pick? @bandholz is sharing how to find the best topics for your Youtube content. "Your ideation gets a lot easier the more you create. Even though you would think it's the opposite." 🎧 podcasts.apple.com/us/podcas… 🎧
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9 Dec 2020
On the surface, a refund doesn’t seem like a big deal. After all, you’re just losing the value of the item that was returned, right? Unfortunately, that’s not the case. Here's the TRUE cost of a refund. 👇 loopreturns.com/blog/the-tru…
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8 Dec 2020
Customer experience... Everyone is talking about it, but how are the best approaching it? Tomorrow we are hosting a live panel to discuss it all.👇 hubs.ly/H0Ccbs90 1. Define customer experience 🤔 2. How to measure it 📏 3. Good vs Great experiences 😍 4. Live Q/A ❓
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3 Dec 2020
Thanks for sharing all the secrets @benparr and @OctaneAI 🙌
3 Dec 2020
How do you turn a 2% conversion rate on your @Shopify or @ShopifyPlus site into a 7-15% conversion rate? 🤔 @benparr gives away our top secrets on The Exchange with @LoopReturns 👀 Listen on Spotify: open.spotify.com/episode/3Ae… or Apple Podcasts: podcasts.apple.com/us/podcas…
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