User Experience (UX) strategy, design and evaluation consultants. Usability testing, Customer Carewords, user-centred design & top task identification.

Joined September 2008
105 Photos and videos
25 Oct 2023
“To invent, you need a good imagination and a pile of junk” Thomas Edison
424
2 May 2023
A light hearted look at those torturous deep dives in data analysis... "Data will confess to anything you want it to if you torture it long enough"
476
29 Nov 2022
"The biggest thing that I've seen... is actually not so much about how human-like Ai-Da is, but how robotic we are. The algorithms that run our systems..." @AidanMeller about art from robots. Percepts precede precepts, art precedes science
11 Oct 2022
A robot artist called Ai-Da is due to present at a Communications and Digital Committee in the House of Lords. Ai-Da will speak on the subject of 'A Creative Future,’ alongside her developer Aidan Meller. #AiDa #AidanMeller #HouseofLords #Live #Reuters x.com/i/broadcasts/1MnGnpVjX…
16 Nov 2022
MVP means minimum viable proposition - but - to move forward the next step is a minimum validate-able prototype
20 Aug 2022
How big a sample size does it take to find errors in design? You can find a lot with just 5 boys.
Look for patterns during usability testing to understand what’s likely to trip up most users. #UX #design
5
Scott retweeted
22 Jun 2022
More than once, inheriting a team, I was told I needed to manage out known underperformers. Every time, what I saw was that the designers were capable, talented. But they were working in a suboptimal context. Improving the environment improved the work.
7
12
83
18 Apr 2022
Human-centred humanitarianism, by Alan Frank. 6pm Tuesday at CapCHI. capchi.org/tag/alan-frank/

21 Feb 2022
The vehicle UX
20 Feb 2022
@Reuters⁩ interesting $TSLA graphic
19 Jan 2022
History of data-gathering on why hyperlinks are blue - design, thinking, observation, repeat - blog.mozilla.org/en/internet…
5 Jan 2022
A participant says "I don't use the chatbot; it uses the same jargon as the menus". If you're building alternative navigation, first look into @conways_law
16 Nov 2021
Love this combination of UX research and design methods: "bodystorming" a conceptual design in VR with a pentad of parameters; all remote. dl.acm.org/doi/abs/10.1145/3…
5 Nov 2021
UX is included in CFIA's Open Science plan for "New Ideas" to be Findable, Accessible, Interoperable, and Reusable - the FAIR principle inspection.canada.ca/science…

3 Sep 2021
How does the best user interface amongst streaming services do it? @DominiraS says: A heavy focus on research, on design, on testing. They’re constantly doing usability testing and tweaking the interface. insidehook.com/article/inter…
1
26 Aug 2021
Too bad "observe your users" doesn't end in ...spection. Seriously, this is important advice.
Don't think of accessibility as "testing" -- think of it more as a series of activities... introspection, inspection, retrospection... probably some other spections as well.
1
Scott retweeted
I converted Tesla’s safety report numbers… From: miles between collisions (where more miles per accident is better) To: number of traffic accidents per thousand drivers per year (where fewer accidents is better) 👀 I don’t know about you, but I’d rather be in a Tesla. $TSLA
61
234
1,227
6 Jul 2021
Re-create a scene from a childrens' book and win an XP Pen graphics tablet. Deadline July 26th. #storybookchallenge sketchfab.com/blogs/storyboo…

Scott retweeted
26 Jun 2021
At the end of the first half of the year, I am happy to share my reading list for the Applied #BehavioralScience fans ! A lot to learn with insightful authors 👍 ⁦@BVANudge_Unit⁩
9
48
231