Neuron7 revolutionizes customer and field service by using AI and NLP to create a collective intelligence to diagnose and solve problems.
Joined March 2021
- Tweets 50
- Following 101
- Followers 91
- Likes 9
33 Photos and videos
Neuron7-AI retweeted
27 Nov 2024
#Service resolution intelligence firm, @Neuron7_AI has raised $44 million in its Series B #funding round.
Co-founder, Niken Patel tells @ShrutiMishra_ how Neuron7.ai helps enterprises resolve complex service issues with #AI.
@KeithBlock @NexusVP @BatteryVentures
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Neuron7-AI retweeted
16 Oct 2023
What are the best #AI applications to drive business impact? How do you evaluate different AI solutions? Join us live on Thursday at 12PM ET, as we're is joined by Niken Patel, CEO and Founder of @Neuron7_AI for a “Buyer’s Guide”-style discussion on AI! bit.ly/46ue62T
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18 Jan 2023
Neuron7 talks to service leaders every day about their key pain points. In 2022, three consistently topped the list:
1. Expert Knowledge Capture
2. First Call Resolutions
3. Finding Information Easily via Search
Find out more and tell us your own. #AI neuron7.ai/field-service-ai-…
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12 Jan 2023
Want to resolve issues faster while capturing the knowledge of your experts?
Check out how a device manufacturer with 4k products helped new technicians diagnose issues faster than its experts (who trained the model).
#fieldservice #repair #AI
bit.ly/3W3qL6F
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10 Jan 2023
Learn how Neuron7 uses Natural Language Processing (NLP) to extract knowledge from service tickets and knowledge base articles. #AI #NLP #NoiseReduction bit.ly/3Xhojuk
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3 Jan 2023
Empower your teams to resolve issues faster in 2023. You can use AI to pinpoint the exact information you need to resolve any issue in seconds. #customerservice #AI #firstcallresolutions
Read more: bit.ly/3vyxsCO
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29 Dec 2022
Curious how AI empowers customer & field service teams to resolve issues more effectively?
2023 may be “the year of AI” with recent buzz around ChatGPT. We asked ChatGPT what AI can do for customer service....and added our perspective.
bit.ly/3i0oHyu
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24 Dec 2022
Thank you to Neuron7's customers & partners for an amazing year of growth! Wishing you and your family a safe and happy holiday season.
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19 Dec 2022
Join a high growth team selling groundbreaking AI solutions to service organizations. Neuron7 is looking for an enterprise SaaS sales leader to drive growth and build strategic relationships.
Apply today: bit.ly/3jijB0z
#sales #hiring #enterprise #saas
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6 Dec 2022
Read "Customer & Field Service Challenges—and How AI Can Help," a new ebook from Neuron7. Learn how service teams use AI to resolve issues faster and do more with less. bit.ly/3PbmQD1 #CustomerService #FieldService #ResolutionIntelligence #AI
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28 Nov 2022
As service leaders turn their attention to the challenges coming in 2023, implementing AI to modernize their organization is high on their agenda.
Learn about Swisslog’s journey to AI and how they are using Neuron7 to build a resolution system of record.
21 Nov 2022
Welcome Cat Neunzig, Neuron7's new Sales Director. Cat helps companies build customer & employee experience strategies that close gaps in customer service and will drive continued growth for Neuron7. #CustomerExperience #EmployeeExperience #CustomerService
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15 Nov 2022
Product complexity, stale content, and poor search make knowledge bases inefficient. Customers, agents, and techs are left sifting through thousands of documents that are out of date and impossible to search. Is #AI the answer? bit.ly/3gcc8yX
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14 Nov 2022
Welcome Raphael Cohen, Neuron7's new Head of Data Science. Raphael builds groundbreaking AI and NLP solutions and will drive continuous innovation at Neuron7. Read more here: bit.ly/3UDXoIa #datascience #AI #NLP #ML
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10 Nov 2022
If you're attending Field Service Connect in Austin next week, join our roundtable to talk about how AI empowers field service teams. We'll talk about key metrics, how to prepare your data, and what to look for in an AI solution. #fieldservice #ai
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2 Nov 2022
Thanks Bill Binch @batteryventures for highlighting Neuron7's focus on helping customers solve business challenges and calculate ROI. Customers are the reason we exist and we are passionate about their success. #customerservice #AI #ROI
bit.ly/3SUEhYM
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1 Nov 2022
Reminder: Webinar on Wednesday! Learn how AI-powered “Resolution Intelligence” helps diagnose and resolve issues quickly in even the most complex service environments. #customerservice #fieldservice #AI
bit.ly/3h1Cdkw
28 Oct 2022
Watch this space! Neuron7 is one of the disruptive SaaS companies to watch in CDO Magazine's list highlighting revolutionary SaaS products that solve real process and data management problems. @magazine_cdo #AI #customerservice #serviceintelligence bit.ly/3SKPNpx
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26 Oct 2022
Learn how AI-powered "Resolution Intelligence" helps diagnose and resolve issues quickly in even the most complex service environments. Join @swisslogHC, @tservicecouncil and @Neuron7_AI for a webinar on Wednesday, November 2nd @ 1PM ET/10AM PT.
bit.ly/3TDg0aM
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