Welcome to the Quality Improvement programme at Norfolk and Suffolk NHS Foundation Trust
Joined May 2019
- Tweets 402
- Following 222
- Followers 491
- Likes 635
25 Photos and videos
NSFT_QI retweeted
21 Apr 2023
Why do relationships and social networks matter for quality improvement? See our new blog bit.ly/3N1QR9c #LeadingQI
@EQIiP_HywelDda @QI_Bookclub @DCHFT_TO @CFTQI1 @UHMBT_QSIR
@Ic24Quality @GMatneoqi @NsftQ @ImprovementRnoh
@SWTeamTx @AcademyFrimley @qilothianmh
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NSFT_QI retweeted
12 May 2023
Have a good idea for change/improvement? If you take a business case to senior leaders (requesting funding & an organisation-wide approach) you're more likely to activate resistance than to win over a majority. More effective is to identify people already enthusiastic about the idea and work with them to create/test changes: hbr.org/2023/05/to-implement… By @Digitaltonto
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NSFT_QI retweeted
24 Mar 2023
New blog: How Leaders light the way and show the path for improvement! bit.ly/3ncbfJX
#LeadingQI
@UHMBT_QSIR @Ic24Quality @GMatneoqi @NsftQ
@ImprovementRnoh @SWTeamTx @AcademyFrimley
@qilothianmh @NEASimprovement @ProgrammeSpark @DGFTimprovement @WeImproveBH
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NSFT_QI retweeted
16 Mar 2023
Planning a Microsoft teams meeting for rehab OT staff from any service, 4pm on 5th April 🎉
Purpose - networking and mutual support. Let me know by tag/dm if anyone wants to join the session. 😎
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NSFT_QI retweeted
22 Feb 2023
If we want continuous improvement, we have to build an "improvement infrastructure": improvement routines & practices embedded into the everyday practice of our leaders & teams. More learning from the NHS-VMI partnership from @DrNicolaBurgess: bit.ly/3Zb2a1V #LeadingQI
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NSFT_QI retweeted
27 Jan 2023
On Monday, it was lovely to spend some time learning from the work of organisations across the country who are applying QI to advance mental health equalities. Lots of ideas being tested, for and with specific local populations #AMHE #QITwitter @rcpsych @NCCMentalHealth
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NSFT_QI retweeted
7 Jan 2023
The Gamestorming website from @davegray & co is a fantastic source of (free) resources for facilitators & leaders of change. It offers "games" to help you break down barriers, communicate better & generate new ideas, insights & strategies: gamestorming.com/ TY @Visual_Coach
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NSFT_QI retweeted
5 Dec 2022
Some ICSs have a high concentration of deprivation – nearly 50% of neighbourhoods in some ICSs are in the most deprived fifth of areas nationally.
Our long read explores health inequalities across ICSs and some of the challenges ahead ➡️ health.org.uk/publications/l…
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NSFT_QI retweeted
16 Nov 2022
"Change is an emotion not a list". To motivate & mobilise people for change, we must connect with emotions, through values. We have to elevate the socio-behavioural aspects of change/improvement to sit alongside the process-technical if we want sustainable results. TY @gapingvoid
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NSFT_QI retweeted
7 Nov 2022
If we want to transform systems, we must become pattern learners. Changing processes & structures is insufficient. We should pay attention to the everyday patterns, behaviours, relationships & interactions underlying all parts of systems: griffith.edu.au/__data/asset… By @YunusGriffith
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NSFT_QI retweeted
21 Oct 2022
HOT OFF THE PRESS: October 22 QI Evidence Update 🔥⬇️🔥
The top QI articles from the last 2️⃣ months, collated for you to #pinchwithpride by @improvjess & I
@FabNHSStuff link to follow🔗
tinyurl.com/QIOct22
@FabNHSStuff @theQCommunity @HorizonsNHS @Evidence4QI #QITwitter
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NSFT_QI retweeted
13 Oct 2022
We can't move forward with real, profound change unless we create "space". We need "space" for reflection, re-design, & new forms of emergence. The press of "urgent" sometimes seems to prevent the insight necessary for leading real change. Wisdom: Paul Batalden; Art: @newhappyco
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NSFT_QI retweeted
4 Oct 2022
A mental model is a thought process about how things work in the real world. So much of successful change is about learning/relearning which makes it very helpful to think through how we can best support ourselves & others to learn & grow: medium.com/better-humans/10-… TY @scotthyoung
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NSFT_QI retweeted
3 Oct 2022
Mid-level leaders ("middle managers") are likely to be the people playing a critical role in keeping our organisations going right now. Let's celebrate the outstanding contribution they are making: ft.com/content/a1740fb3-bd69… Via @FT Graphic @AbhijitBhaduri
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NSFT_QI retweeted
30 Sep 2022
In the field of implementation science, there's lots of research on technical strategies & rational choices but little on the critical role of trusting relationships in enabling change to happen. So it's great to see this article by @allisonjmetz et al: frontiersin.org/articles/10.…
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NSFT_QI retweeted
1 Oct 2022
Fabulous day @TheForumNorwich to celebrate #BHM2022. Talking about improving equality in mental health services for Black men. #Wellbeing #AMHE
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NSFT_QI retweeted
1 Oct 2022
Our Advancing Mental Health Equality (AMHE) project team are at today's Norfolk Black History Month 2022 launch event at the Forum!
If you see the team, make sure you say hello 👋 Learn more about the event here orlo.uk/IC8fi
ALT Materials being displayed by the NSFT team at Norfolk Black History Month's launch event
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NSFT_QI retweeted
30 Aug 2022
When organisations start change/improvement initiatives, they often over-focus on the relationship of change approach & performance, & under-focus on the connection with the emotional experience of participants. Time to redress the balance: qualitysafety.bmj.com/conten… Via @TheQI_guy
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NSFT_QI retweeted
27 Aug 2022
The World Health Organisation @WHO has created a Quality Toolkit. It’s organised its existing resources into categories for those working for quality improvement at national, district, facility &/or community level: buff.ly/3I0JxX3 Thanks @drmarionlynch @THETlinks
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