#PXJ is an international, open-access, peer-reviewed journal sharing research, proven practice on #patientexperience. Published in association w/@berylinstitute
Joined October 2013
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227 Photos and videos
Mar 20
What if patients can’t speak, but still need to be heard? This case study shows how addressing spiritual needs in intubated patients can reduce distress and improve care. A powerful reminder: human experience goes beyond the physical bit.ly/4rFJLYH
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Mar 16
Is the NHS Friends and Family Test an effective way to measure patient experience? Patient Experience Journal research examines the evidence on its validity across the NHS. Findings suggest the FFT captures overall sentiment but may be limited in driving targeted improvement.
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Mar 10
How do we measure patient experience with the rise of telehealth? A new study validates an adapted CAHPS Clinician & Group Visit Survey for behavioral health care. Results show strong reliability for communication and staff experience, providing a tool for improving care delivery
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Feb 12
What can patient complaints teach us about care improvement? New PXJ research analyzing 3,200 complaints identifies access, respect, communication, and treatment quality as top drivers of experience. Narrative feedback offers insight beyond surveys bit.ly/4rgIecq
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Feb 10
How do provider verbal and nonverbal behaviors shape telemedicine outcomes? New Patient Experience Journal research explores how communication, demographics, and patient attitudes influence satisfaction and perceived competence in virtual care bit.ly/4ks3Gs9
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Feb 5
Small actions. Powerful impact.
New PXJ research shows personalized #HelloMyNameIs student uniforms strengthen trust, communication, and person-centred care, with 93% of patients supporting wider adoption.
Read the study: bit.ly/4kfuGv1
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Feb 3
New in @PXJournal: research led by people with lived experience shows why clear, respectful, jargon-free communication is essential to authentic engagement in mental health & substance use research. A must-read bit.ly/45IvUsK
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Jan 29
Human connection can be especially powerful in moments of crisis. “Better than any medicine” New PXJ research shows how therapy dogs improved care for mental health patients in the ED.
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Jan 27
What if improving cardiac surgery outcomes isn’t only about medications?
New research examines how non-pharmacological interventions—delivered by a trained “comfort coach” shape patient experience, opioid use, and recovery after adult cardiac surgery. bit.ly/49YqniZ
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Jan 15
Social support matters for patients undergoing hemodialysis.
New research in Patient Experience Journal’s issue 12.3 shows how family and social factors shape experience and resilience, pointing to ways to strengthen support beyond treatment. bit.ly/49Vw5mH
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8 May 2024
This new book reflects a ten-year timeline for the experience movement in healthcare. It highlights how our thinking has evolved, and how we have moved forward with even greater intention.
Order Now ow.ly/Bn0250RzyjR
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1 May 2023
Published in association with The Beryl Institute, Volume 10, Issue 1 includes 17 articles representing commentaries, personal narratives, research studies and case studies and covers a selection of topics focused on improving PX.
Read the newest issue: ow.ly/R1GU50O6WTe
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PX Journal retweeted
27 Apr 2023
Not to be missed this #pxweek. Truly honored to speak w/@DoctorQMd (Dr. Alfredo Quiñones-Hinojosa) for latest #ToCareisHuman Podcast from The @BerylInstitute. A truly heartfelt, moving & inspiring conversation. Enjoy!
@MayoClinic @missionbrainorg
#humanexperience
#tocareishuman
26 Apr 2023
Dr. Alfredo Quiñones-Hinojosa was an impoverished teenager living in a rural Mexican village before he hopped an 18-foot fence into California and found his way into the loftiest heights of the American Dream through hope, hard work and perseverance. ow.ly/otpE50NVEVH
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PX Journal retweeted
28 Apr 2023
Honored to share a few thoughts this #PXWeek about how a commitment to #HumanExperience truly starts with ALL of us in #healthcare.
Hope you find this resource of value and Happy #PXWeek2023
#patientexperience
@BerylInstitute
27 Apr 2023
Don't forget about our PX Week virtual keynote, A Commitment to Human Experience Starts with You. Exclusively available to organizational members, this 20-minute video reinforces the importance of a commitment to human experience.
View the keynote ow.ly/KJPx50NYWL8
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PX Journal retweeted
28 Apr 2023
ICYMI, new issue of @PXJournal now out. 17 articles from around the world providing narrative, evidence & proven practice on transforming the #humanexperience in #healthcare.
Happy #pxweek #patientexperience
Journal: pxjournal.org/journal/
TOC: bit.ly/PXJ_Vol10Iss1
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A really interesting article on how a Canadian health centre approached implementing patient engagement in research in this month's @PXJournal. Love that it co-created a way forward with all stakeholders from the start pxjournal.org/journal/vol10/…
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PX Journal retweeted
28 Apr 2023
"When focused and empathetic, listening is critical in medicine, not just as means to convey information, but as a multi-faceted healing modality in itself." #PatientExperienceWeek
@PennMedicine @ACHonline @PXJournal
28 Apr 2023
Important study on key elements of D-P communication gleaned from stories. Great work by Penn Med colleagues R. Kishton, H. Patel, D. Saini and AD Levy!
Listening as medicine: A thematic analysis pxjournal.org/journal/vol10/… @Penn_DFMCH @CLOSLER @AnnenbergPenn @Penn @PennMedicine
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PX Journal retweeted
27 Apr 2023
Proud to share our article 'storytelling at board meetings: A case study..." has been published in the latest issue of @PXJournal @BerylInstitute thank-you. pxjournal.org/journal/vol10/…
27 Apr 2023
🚨 "Storytelling at board meetings: A case study of co-developing recommendations" pxjournal.org/journal/vol10/… by K. Strain, @seastarbatita, @hawthorl, @CarolFancott & me, key contributions frm @AlikaMD & B. Sklar. Supported by @HE_ES_Canada, pub'd in @PXJournal #PatientEngagement
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PX Journal retweeted
27 Apr 2023
🚨 "Storytelling at board meetings: A case study of co-developing recommendations" pxjournal.org/journal/vol10/… by K. Strain, @seastarbatita, @hawthorl, @CarolFancott & me, key contributions frm @AlikaMD & B. Sklar. Supported by @HE_ES_Canada, pub'd in @PXJournal #PatientEngagement
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PX Journal retweeted
27 Apr 2023
Proud of this article! Thank you @Outback for teaching me how to provide a positive patient family experience in the ER. Thank you @PXJournal for publishing! @childrensatl @WellstarHealth
pxjournal.org/journal/vol10/…
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