Sir William Osler, 1849-1919, renowned as the father of modern medicine, famously instructed medical students to: "Listen to your patient, he is telling you the diagnosis." It's a simple dictum, but the foundation of the way Osler revolutionised healthcare by insisting that doctors step away from their desks and focus on their patients.
Everyone longs for functioning, joined-up NHS IT,
@jamesmurray_ldn (though not via Palantir) - but to suggest, as you have in this post, that history-taking is a tedious irrelevance is to completely misunderstand the nature of medicine. That first conversation between doctor and patient is a close, shrewd, vital therapeutic encounter. As we listen, we observe, appraise, distil. Invariably, the diagnosis can be made. But history-taking, like the rest of medicine, is the marriage of science with humanity. It treats patients as people, not as objects with disease. Through your time, care and attentiveness in history-taking, you communicate something vital to a patient - that they matter and that you care.
Please never forget that healthcare is not a production line of objects, it's an enterprise built on relationships, with humanity at its core. Medical history-taking is its bedrock.
I know how distressing it is for patients to repeat their medical history over and over.
And the effort it takes for NHS staff to get the information they need.
We'll join up this fragmented system, helping clinicians give safer, co-ordinated care.