Joined July 2008
- Tweets 3,604
- Following 27,669
- Followers 29,198
- Likes 214
80 Photos and videos
12 Dec 2024
Congratulations to @BT Group as they transform their customer service experience with the help of @Sprinklr’s AI-powered platform. Thank you for the trust the team continues to place in us. Look forward to continuing to build on our partnership to deliver exceptional results.
.@BTGroup is transforming CX with Sprinklr AI:
⚡ @EE’s Aimee now handles 60K conversations weekly and AI-enhanced tools free up service teams for complex issues
⚡ Generative AI boosts satisfaction with faster, personalized support
Learn more: ms.spr.ly/6016oP3V2
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5 Nov 2024
Welcome Rory Read to @Sprinklr! He is an exceptional leader who will drive transformational change and sustainable growth. I will continue as Founder and Chairman of the Board and advise Rory. So proud of what we've accomplished in last 15 years - and the best is yet to come.
Today, we are announcing that Rory Read has been appointed President and CEO at Sprinklr. Read more: ms.spr.ly/6013WXk0R
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1 Nov 2024
Wishing a wonderful Diwali to everyone who celebrates! I hope this festival of lights brings good health, peace and happiness.
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31 Oct 2024
What is everyone’s favorite candy? Check out @Sprinklr’s annual Halloween dashboard to see which treats people are talking most about this season: ms.spr.ly/6015WulJW
Happy Halloween! 👻 🎃
Want to know what treats people are enjoying today? Check out our live dashboard showing the best candies, costumes, movies, and more, powered by #SprinklrInsights.
🔗 ms.spr.ly/6011Wu5HD
ALT Data visualization of the most popular candy candies in the United States
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15 Oct 2024
Thanks to ISG Research for the recognition highlighting our strengths in AI and data analytics. Empowering companies to improve their agent and customer experiences are essentials parts of customer service for every large enterprise brand. Real transformation requires innovation.
9 Oct 2024
@Sprinklr was named an Exemplary Vendor in ISG’s Contact Center Advanced Buyers Guide ⭐
Explore more on this news here 👇
callcentrehelper.com/sprinkl…
#ContactCentres #CXAwards #AI
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24 Sep 2024
15 years ago, I started @Sprinklr to solve a big problem for big companies: enterprise-size complexity dividing brands from the customers they serve. Thank you to our customers, partners, board, investors & Sprinklrites for getting us to where we are. The best is yet to come.
Today marks Sprinklr's 15th anniversary! 🎉
From a spare bedroom to the world's first #UnifiedCXM platform, we're so grateful to our customers, partners, and amazing Sprinklrites. The best is yet to come! ✨
#Sprinklr15
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23 Sep 2024
Great to be back in Europe last week for @deutschetelekom's DigitalX and @dmexco. Always a pleasure to spend time with our customers, partners and Sprinklrites in region. Thank you to everyone for the great and critical conversations on AI-powered customer experiences.
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12 Sep 2024
Fantastic couple days with our industry analyst partners for @Sprinklr Source 24. Thank you for the time, feedback and thoughtful conversation as we continue to provide our customers with exceptional experiences. Honored to partner with you.
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5 Sep 2024
Yesterday, we announced @Sprinklr's Q2 FY25 results. We continued to expand our customer base with our industry-recognized AI-powered platform and delivered our 7th consecutive quarter of free cash flow.
Sprinklr announces second quarter financial results: ms.spr.ly/6019mDhMU
$CXM
ALT Sprinklr Announces Second Quarter Fiscal 2025 Results
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26 Jul 2024
Nothing unifies us like the Olympics. Today, the world gathers in Paris to watch top athletes compete on the global stage. @Sprinklr helps you follow along as the games begin! ms.spr.ly/6014lklge
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6 Jun 2024
Excited about our strategic partnership with @Reddit across Data API and Advertising API ecosystems, and thrilled to be the first official partner for its Advertising API. Our customers can now better integrate Reddit as a core pillar of their brand and marketing strategies.
New: We're expanding our partnership with @Reddit 🥳
As Reddit's first official Ads API partner, Sprinklr now offers our enterprise customers a unified approach to manage every aspect of their brand on the channel.
Learn more ➡️ ms.spr.ly/6016YUJTK
ALT Logos of Sprinklr and Reddit
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5 Jun 2024
Thrilled to announce Trac Pham is joining me as Co-CEO. We have been leading collaboratively for the past five months, and our partnership is built on a strong foundation of trust, mutual respect and complementary skill sets. Pleased to have Trac's leadership in our next phase.
Today, we have appointed Trac Pham as Co-CEO, partnering with Sprinklr Founder and Co-CEO Ragy Thomas to drive growth and scale. Read more: ms.spr.ly/6015YoiFd
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29 May 2024
Let us celebrate @Miral Destinations for setting new standards for their guest experiences and emerging as a leader in the leisure and entertainment industry using @Sprinklr's #UnifiedCXM platform.
.@themiralgroup has emerged as a leader in the leisure and entertainment industry, setting new standards for CX excellence by:
💬 Expanding brand engagement
📊 Empowering data-driven decisions
🤝 Providing world-class service
Read the full story: splr.io/6012YbXbQ
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24 May 2024
Pleased that @Sprinklr is a Strong Performer in @forrester’s Conversational AI for Customer Service wave. With our Sprinklrites and valued customers, we will continue to transform the customer experience through innovative AI technology.
Happy to announce that Sprinklr has been named a Strong Performer in The @Forrester Wave™: Conversational AI For Customer Service, Q2 2024!
Get your complimentary copy now ➡️ ms.spr.ly/6015YjRyF
#UnifiedCXM
ALT Sprinklr Named a Strong Performer in The Forrester Wave: Conversational AI for Customer Service, Q2 2024
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20 May 2024
Check out my @FastCompany article on why experience is the new brand. Businesses need to unify their digital edge with #AI to evolve the #CustomerExperience. Discover how leveraging AI can drive customer satisfaction and business success. ms.spr.ly/6011YkIhF
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17 May 2024
Excited that @Sprinklr has been recognized as a leader in @Gartner_inc's Magic Quadrant for Content Marketing Platforms. Thank you to our Sprinklrites for their hard work and to our customers for their partnership in helping us define leading innovation across the platform.
Going strong! Year five of Sprinklr being recognized as a Leader in the 2024 @Gartner Magic Quadrant™ for Content Marketing Platforms.
Get your complimentary report here ➡️ ms.spr.ly/6017YXFof
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13 May 2024
What an amazing week in New Orleans for #CXUnifiers24. Thank you to our customers, partners, executives and industry luminaries for joining us to explore the edge of #AI. We are transforming the front office together, and the best is yet to come. #UnifiedCXM
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8 May 2024
Great chatting with you about the Digital Twin @McGeeSmith.
7 May 2024
Meet @Sprinklr Digital Twin! A deep dive into this ground-breaking announcement from my interview with CEO @RagyThomas. #GenAI #DigitalTwin #CX @Drew_Tambling @NoJitter bit.ly/4bqIQDY
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8 May 2024
The ultimate promise of #AI for #CX is unlimited digital capacity across the front office. Today, we are excited to share more at #CXUnifiers24 about Sprinklr Digital Twin, the AI version of your brand, your teams, and your employees. Learn more here: ms.spr.ly/6013YpaV1
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7 May 2024
I’m excited to help our customers unlock the power, potential, and promise of #AI for exceptional customer experiences. Check out our latest products and capabilities, powered by Sprinklr AI, to enhance #CX and productivity. #UnifiedCXM
Exciting news 🥁
Today we kick off #CXUnifiers24 in New Orleans with a series of innovations across our #UnifiedCXM platform that will help customers unlock the power, potential, and promise of AI for exceptional customer experiences.
Learn more ➡️ ms.spr.ly/6014YpgI0
ALT Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI
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