Unified restaurant technology platform partnering with global restaurant brands in their digital transformation.

Joined June 2011
915 Photos and videos
Latest from Restrocast 🎙️ What happens when the industry tells you your restaurant concept wouldn't work? Chirag Chhajer shares the story behind Burma Burma, a vegetarian, no-alcohol Burmese restaurant concept that industry veterans dismissed, and how it has become one of India's most distinctive restaurant brands. A candid conversation on growth, cost control, fundraising, delivery economics, and the operating principles that helped the business scale while writing its own rules along the way. 🎧Listen here- restroworks.com/restrocast/c… #Restrocast #Restroworks #Growth
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Restaurants can’t build a forecasting culture by just buying software. They build it by reviewing forecasts every week, discussing variances, adjusting plans midweek, and using those insights to make better decisions. Our latest blog explores how restaurants can build a forecasting culture into their operations to improve staffing, inventory, labor planning, and day-to-day decision-making. Read here- restroworks.com/blog/buildin… #Restroworks #RestaurantManagement #Forecasting #Culture
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From Restrocast 🎙️ Before building a multi-brand F&B portfolio in Dubai, Luma Makhlouf grew up surrounded by entrepreneurs in Chicago's Palestinian community. A background that shaped her perspective on business, resilience, and growth. In this conversation with Ashish Tulsian, she reflects on her journey into hospitality, her views on bootstrapping versus external investment, and the principles that have guided the growth of brands like Maiz Tacos and Good Burger. Listen to the full conversation here: restroworks.com/restrocast/l… #Restroworks #Restrocast #Dubai
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One customer complaint affects a table. One viral video can affect an entire restaurant chain. That's what makes crisis management different at scale. This guide explores the systems, communication plans, response teams, and recovery strategies restaurant chains need to manage operational disruptions, food safety incidents, reputation risks, and everything in between. Read here: restroworks.com/blog/crisis-… #Restroworks #RestaurantChains #CrisisManagement
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Latest from Restrocast 🎙️ What does it take for a family business founded in 1936 to remain relevant nearly 90 years later? Alexandre Bachir joins Ashish Tulsian to discuss the evolution of Bachir Ice Cream across three generations, exploring its journey from a small Lebanese village ice cream shop to expanding into multiple markets. The episode explores family business dynamics, franchising, innovation, and the challenge of modernizing a legacy brand. 🎧Listen here: restroworks.com/restrocast/e… #Restrocast #Restroworks #Franchise #IceCream
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Most people think of restaurant service as table service. But service is also a design choice. Quick service, fast casual, buffet, delivery-only, self-service, fine dining; every format follows a different service model. And within table service itself, styles like American, French, Russian, and Gueridon create entirely different guest experiences. This guide breaks down the major restaurant service styles and their implications for customer experience, staffing, operations, and profitability. Read here: restroworks.com/blog/types-o… #Restroworks #RestaurantService #TableService #CustomerExperience
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Latest from Restrocast Luma Makhlouf joins Ashish Tulsian for a conversation on building brands like Maiz Tacos, Good Burger, Luma’s Cakes, and Bread Catering in Dubai’s highly competitive F&B market. The conversation explores entrepreneurship, bootstrapping, scaling through uncertainty, and Luma’s idea of “business karma”: the belief that consistently doing great work, regardless of the size of the opportunity, eventually compounds into trust, reputation, and long-term growth. 👉 Tune into the episode here: restroworks.com/restrocast/e… #Restrocast #Restroworks #Entreprenuership #RestaurantBusiness
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You can forecast weekends, holidays, and seasonal rushes for your restaurant. But the weather is where things get unpredictable. Rain, heatwaves, humidity, or sudden temperature shifts can influence when customers order, what they order, and whether they dine in at all. Our latest blog explores how restaurants can factor weather into demand forecasting and use those insights to improve planning, inventory management, and operational flexibility. Read here: restroworks.com/blog/impact-… #Restroworks #RestaurantOperations #DemandForecasting #Weather
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From Restrocast 🎙️ In this episode, Katerina Borodich talks about one of the simplest approaches behind DrinkIt’s menu development strategy: asking customers directly what they want. What started with conversations around tea options, salads, and protein sandwiches evolved into a broader system of tracking trends, refining products, and constantly adapting the menu to changing consumer preferences. The conversation explores how customer research, product development, and operational consistency come together while scaling a technology-first F&B brand. 🎧Listen now: restroworks.com/restrocast/k… #Restrocast #Restroworks #Menu #Customer
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Cloud kitchens and ghost kitchens are often used interchangeably. But while both operate in a delivery-first model, the way they scale, operate, and manage control is very different. This guide breaks down how each model works, where they actually make sense, the cost and margin differences, and the operational challenges most operators underestimate. Read here: restroworks.com/blog/cloud-k… #Restroworks #CloudKitchen #GhostKitchen
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From Restrocast 🎙️ In this episode, Nasser Al Massabi joins Ashish Tulsian for a candid conversation on entrepreneurship, growth, and personal transformation. The discussion explores his 18 years with the UAE Police, the things he had to unlearn to become a people-first entrepreneur, and the lessons he learned from failures and difficult experiences along the way. Nasser speaks honestly about why he values real stories over polished narratives, and why sharing the difficult parts of the journey matters just as much as talking about success. 🎧Listen now: restroworks.com/restrocast/n… #Restrocast #Restroworks #Entrepreneurship #HealthBrand
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🚀 Panel Spotlight | FFCC India 2026 “Speed vs Consistency: Are We Expanding Faster Than Our Systems Can Handle?” As restaurant brands scale rapidly, how do they maintain consistency across customer experience, operations & brand standards? Join industry leaders as they discuss scaling smart while building systems for long-term success. #FFCCIndia2026 #RestaurantIndustry #FoodBusiness #Hospitality #ScalingBrands
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Most restaurants already have the data they need. The challenge is using those sales, customer behavior, and order trend insights to identify patterns and forecast demand accurately. Our latest blog offers practical demand forecasting techniques restaurants can use to improve planning, reduce waste, and run smoother operations. restroworks.com/blog/restaur… #Restroworks #RestaurantOperations #DemandForecasting
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Latest from Restrocast 🎙️ What if a coffee brand wasn’t built around stores, but around the app? In this episode, Katerina Borodich, CEO of Drinkit, joins Ashish Tulsian to talk about building a technology-first coffee brand in the UAE. With 97% of orders placed online, DrinkIt is reshaping the coffee experience by focusing on speed, simplicity, and convenience. No queues, no waiting, no confusion at pickup; the future of coffee is here. 🎧Listen now: restroworks.com/restrocast/k… #Restrocast #Restroworks #Ordering #Technology
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No walk-ins. No storefront. No dine-in. Marketing for cloud kitchens doesn’t work the same way it does for traditional restaurants. Without a physical storefront, your entire growth depends on your online visibility across delivery platforms, search engines, and social media. This guide breaks down how to build visibility, attract customers, and drive consistent orders for your cloud kitchen. Read here: restroworks.com/blog/cloud-k… #Restroworks #CloudKitchen #Marketing #OnlineVisibility
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From Restrocast 🎙️ In this episode, Pauline Ibrahim speaks with Ashish Tulsian about her journey in the F&B industry and the realities of scaling brands across the Middle East. As global franchises give way to growing homegrown concepts and market trends change, the conversation explores how there is no single formula that works everywhere. What succeeds in one market may not translate to another, and every restaurant needs to stay relevant to its brand and its guests. 🎧Listen now: restroworks.com/restrocast/p… #Restrocast #Restroworks #MiddleEast #RestaurantIndustry
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Behind every restaurant with consistent service and smooth operations is one thing: clearly documented processes. Restaurant SOPs define how tasks are performed across teams, bringing consistency, reducing errors, and making operations easier to scale. In this guide, we cover the different types of SOPs, why they matter, and what they should include. 👉 Read here- restroworks.com/blog/restaur… #Restroworks #RestaurantProcesses #SOPs
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Most restaurant brands don't fail because of the food. They fail because what worked at one outlet doesn't work at ten. The first outlet runs on the founder's instincts. Recipes adjust by taste. Procurement runs on relationships. Training happens on the floor. None of that scales. By outlet 20, food cost drifts by city. SOPs live in different heads. The founder is approving purchase orders over calls and emails. Growth becomes harder than starting up. The brands that cross 50, 100, 500 outlets aren't the ones with better food. They're the ones who built systems early, before scale forced them to. This is exactly what brands like Subway, Starbucks, Dunkin', and Taco Bell did using Restroworks! Restroworks offers a cloud-native, unified platform built for scale. Every new outlet goes live in a day, not weeks. A recipe change from HQ reflects across every outlet instantly. SOPs, menus, and inventory rules sync everywhere the moment they're published. So you can provide the same experience to your customers across locations. Great food gets you the first outlet. Great system gets you the hundredth. #RestaurantScaling #MultiOutletRestaurants #RestaurantOperations #Restroworks
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From Restrocast 🎙️ In this episode, Khaled Naga shares his perspective on scaling restaurant brands across Kuwait and the wider GCC. The conversation explores market growth, increasing competition, and the role of strategy in building and expanding brands in a constantly evolving environment. 🎧Listen now: restroworks.com/restrocast/k… #Restrocast #Restroworks #ScalingBusiness #KhaledNaga
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For many operators, mobile kitchens offer a faster way to launch or scale a restaurant. But before you rent one, it’s worth understanding what you’re actually paying for. This guide explores what goes into mobile kitchen rental costs and how to evaluate them effectively. ➡️ Read here: restroworks.com/blog/how-muc… #Restroworks #MobileKitchen #Cost
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