The consumer health industry created a new type of patient. Companies sell you hundreds of biomarkers, sleep scores, readiness metrics, and genetic tests. Market it like they're giving you answers. Then leave you with a dashboard and a disclaimer. They did all of this because nobody else was. The system never anticipated what they needed. And when they bring it to a 12-minute appointment, the healthcare system has no idea what to do with it. The system wasn't designed for prevention. It was designed for throughput. I worked in NYC hospitality for a decade. We treated a wrong glass of wine like a crisis. Healthcare doesn't just miss the details. It hands you the menu, the kitchen, and the bill, and tells you to figure it out. In any other service industry, this would be a failure. In healthcare, it's normal. The physician wants to help, but they're limited by 12-minute appointments, documentation requirements, and a system that rewards volume over time spent with patients. So patients become their own project managers. Coordinating specialists who don't talk to each other. Pasting labs into ChatGPT. Cross-referencing biomarkers against PubMed. Building spreadsheets to track trends nobody asked about. Most patients aren't trained to interpret any of this. They know that. But they're grasping because nothing else is available. It's exhausting. Not just logistically. Emotionally. People are ready for prevention and personalization. Physicians want to deliver it. The science supports it. The system isn't set up for any of them.

Surround yourself with friends who randomly spend their time thinking about how you could be more successful, and do the same for them.

@SaganSchultz's "shipping to beta" stance

This write-up from Linear, IMO, is a masterclass in product mgmt: linear.app/blog/building-wha… 1. The PM has a POV. I often say that if you build purely on customer feedback, you will have a product w 100s of Settings 2. A great example of empathy by repeatedly asking “why” to get to the underlying motivation

Introducing Sub-teams Align workflows across multiple teams with shared statuses, cycles, and labels.

We launched Customer Requests to help teams understand user needs. I wanted to share a bit more about the story behind why we built it, so I wrote a blog. Check it out: linear.app/blog/building-wha…

Big alpha launch today: Pull Requests in @linear! Get notified, view, check review status, and discuss pull requests. Additionally anyone in Linear can see the PR discussion directly within Linear.

Great talent deserves great tools. The best product teams build with Linear. And they are hiring. workwithlinear.com

Yesterday, @linear turned 6: - Team: 70 - 10K companies are planning and building with Linear - Enterprise ARR grew 2000% first Fortune 100 customer signed - Net Revenue Retention 140% - Net operating income grew by over 1400% (life negative burn & profitability continues)

Thrilled to have joined @RomainCascino, @SaganSchultz, and Guillaume Lachaud a few weeks ago and pushed it to the finish line. A big S/O to Daniel Smith, who laid all design foundations and explored so many directions. Give this new feature a try and let us know what you think!

Introducing Customer Requests › Capture customer feedback › Understand user needs at scale › Build what customers actually want

1/ I wish for a BETTER world for my kids. A world where they can *feel* offended but have no right to be protected from feeling offended or feeling uncomfortable if they are insulted for any reason or someone says or does something wrong, ignorant, misinformed, rude or uncivil

MUST READ by @sequoia Mike Moritz diplomatic in disdain for those (his own partner) who ‘provided support to forces of darkness’ ‘Given the choice b/w appealing policies a DARK character objectionable policies a RESPECTABLE character its always safer to pick the latter’

Was on a call w/a 16-yr old talking career advice. The best advice i shared (& have not 100% followed) was: Don't email someone asking for a job. Start doing the job and email asking for feedback on what you built. (more👇🏾)