@SerenaNusing profile picture
Serena Nüsing @SerenaNusing

Senior Service Designer @PolicyProfUK @PolicyLabUK | Bringing design into government and policy making | all views my own

Joined April 2019
  • Tweets 178
  • Following 97
  • Followers 230
37 Photos and videos
📣Do you work in a #design team for the UK #PublicSector? Make your voice heard now! We are making a landmark case to #government about the future of design. Whatever your role in design, you can now share your views. 👀Read more about the survey here: publicpolicydesign.blog.gov.…

Share your views on public design

Serena Nϋsing from Civil Service's Policy Profession invites people who work in design in the UK public sector to participate in a national survey.

publicpolicydesign.blog.gov.uk
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Interested in People-centred Policy Innovation? @PolicyProfUK & @PolicyLabUK have launched a new five-part course designed to help you apply innovative, people-centred tools and methods. Check it out: futurelearn.com/courses/peop…

People-Centred Policy Design - Online Course - FutureLearn

Learn how to implement innovative methods that put diverse people and their lived experience at the heart of public policy with this online course from Government Campus UK.

futurelearn.com
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Our team is designing an #innovative model to evaluate #policymaking environments. We tested our first prototype with @HMRCgovuk. Read more from @TillyCorbz about our collaboration #PublicPolicyDesign publicpolicydesign.blog.gov.…

Piloting a new model for assessing policymaking environments: our take-aways at HMRC

Natalie Corbett updates on how HMRC have created an open and honest discussion about their policymaking environment.

publicpolicydesign.blog.gov.uk
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The hard thing isn’t designing a new digital product or service. The hard thing is creating an Organisation where everyone can deliver better services by default. - listening to @kateldn #servicedesign eventbrite.co.uk/e/how-do-we…

How do we lead and deliver successful services, sustainably?

Join us to discuss why making better services ultimately means making better service organisations.

eventbrite.co.uk
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👋 Hello! Do you help build / transform / run government services? We've a v short & v important survey for you, to help Cabinet Office improve our standards & guidance: surveys.domains.gov.uk/s/XQJ… Pls also share, spread the word? RTing this is a great start - ta in advance! 🙇

CDDO Top Tasks Survey

Please take the time to complete our survey. Your feedback is important.

surveys.domains.gov.uk
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Interested in improving policy making and building capabilities across Gov? 📣Join our team as a delivery manager @PolicyProfUK #JobAlert 👉 civilservicejobs.service.gov…
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Looking forward to day 2 of the Creative Leadership Masterclass by RCA exploring the three values of #creativity #empathy #clarity @RamaGheerawo
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Serena Nüsing retweeted
Policy Lab UK@PolicyLabUK
16 Mar 2023
.@SerenaNusing, who is currently doing a placement with Policy Lab, has written about her service design work at @PolicyProfUK on using scenario building with stakeholders to visualise different policy decisions and their consequences. designnotes.blog.gov.uk/2023…

Using scenario building to think through options for your service or policy

In this blog post Serena outlines how you can use scenario building workshops to understand the consequences of design decisions and imagine different futures

designnotes.blog.gov.uk
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📣My new blog is out designnotes.blog.gov.uk/2023… #readinglist #designmethods #policydesign #government

Using scenario building to think through options for your service or policy

In this blog post Serena outlines how you can use scenario building workshops to understand the consequences of design decisions and imagine different futures

designnotes.blog.gov.uk
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Strathbungo Window Wanderland ✨
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Interested in behavior design? Here is a helpful list of books to start with 👉📚habitweekly.com/behavioral-b… #designbooklist #behaviourdesign #timeforreading

Top 100 Behavioral Design Books 📚

Ready to learn about how to change behavior? Here's your expertly curated 100 book reading guide towards becoming a better behavioral designer.

habitweekly.com
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#SantaDashGlasgow2022
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„The more we create new digital services the more there is to make accessible, usable and desirable. And the more functionalities the more complexes the interfaxes are.“ @design_gouv Great event by @OECD hearing from France🇫🇷UK🇬🇧& Korea🇰🇷 about good public #ServiceDesign
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💡Sharing some early insights from our research on improving the policymaking environment publicpolicydesign.blog.gov.…

Improving the policymaking environment

Rebecca Lester and Serena Nüsing from UK Policy Profession examine what good policymaking environments look like and how they might be improved for policymakers.

publicpolicydesign.blog.gov.uk
“As the problems are expanding so must design.” Thought-provoking talk by Christian Bason on stretching the future by design at #SDGC22
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“By applying ethnography to our futures work, we can point out what is valuable to hold on to, and what we need to let go of, to build desirable, and sustainable futures.” #SDGC22
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🍰The Policy Layer Cake: - Interaction Layer - Organisation/ Business Layer - Foundation Layer Interesting talk on #policydesign at #SDGC22
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Design is inherently about the future. 🔮✨ And the future …is not bloodless. …is selfless. …has roots. Alicia Shao on Thinking about the future #SDGC22
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Really happy to be able to join this year‘s Service Design Global Conference virtually. Time to discuss #CouragetoDesignforGood 🌍🌟 #SDNetwork #SDGC22
Service Design Network@SDNetwork
13 Oct 2022
✨ This is it! We just officially opened the first day of the Service Design Global Conference 2022! ✨ We are more than happy to welcome more than 900 attendees from both Hopin virtual event platform and here in Copenhagen! #SDGC22 #SDNetwork #ServiceDesign #DesignThinking
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Serena Nüsing retweeted
Apolitical@apoliticalco
19 Aug 2022
Contribute to important research! 👋 Culture, resources, systems, evidence and citizen engagement all feed into good policies. @SerenaNusing shares how you can get involved in building a better model for creating policies | apolitical.co/solution-artic…
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