Joined August 2012
1,275 Photos and videos
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Looking for answers? Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations. Visit bit.ly/3MJ3ftz for help! #FAQs #CustomerSupport
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Friday afternoon tip 💡 If you're calling us and the lines are busy, why not use our call-back service? We'll hold your place in the queue and give you a ring back when it's your turn. Don't just take our word for it... #CallBackService #CustomerService #BusinessTips
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Did you know we offer a call back service, so you don’t have to wait on hold? 📞 Another lovely piece of feedback for Kevin and the Customer Service team #CallBackService #CustomerService #CustomerExperience
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Our phone lines are now back up and running. Thank you for your patience while essential work was carried out today, and we apologise again for any inconvenience caused.
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Temporary Phone Line Downtime Today Please be aware our phone lines will be unavailable today from approximately 1:20pm to 2:30pm while essential work is carried out. We apologise for any inconvenience and appreciate your patience.
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Monday mornings are better when they start with feedback like this ⭐ A huge thank you to our Customer Service team for always going the extra mile! #CustomerExperience #MondayMotivation #ServiceExcellence
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We’re back! Our phone lines are now up and running again following today’s system upgrade. Thank you for your patience while we carried out these improvements — we’re here and ready to help!
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Important notice 🚧 Our phone lines will be unavailable from midday today while we upgrade our systems to serve you better. We appreciate your patience and apologise for any inconvenience. In the meantime, please contact us via our website.
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Thinking of switching to Source for Business? Setting up a new contract doesn’t have to be complicated — we made the process quick, clear, and hassle-free for this customer. Ready to get started? Switch today bit.ly/S4BSwitch
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2,000 Trustpilot reviews! We’re proud to have the highest rating in the industry – 4.9⭐ Thanks to all our UK business customers, especially our 2,000th reviewer: "Very good customer service. And very helpful" #TrustpilotReviews #CustomerFeedback #ThankYouCustomers
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Smooth, simple, and hassle-free! Changing an account contact doesn’t have to be complicated - we’re glad we could make it easy for this customer. #CustomerService #AccountManagement #CustomerSatisfaction
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Happy New Year!
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Merry Christmas from everyone at Source for Business!
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As many businesses close or wind down for Christmas this week, now’s the perfect time to submit a meter reading and keep your account up to date. Visit bit.ly/4ftqYL1 to submit your read today! #BusinessTips #WaterManagement #MeterReading

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Too good not to share on a Monday morning! It’s always great to start the week with feedback like this - read the full review here: bit.ly/SFB-Reviews #CustomerReview #MotivationMonday #CustomerService
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Did you know we offer a call-back service? 📞 Don’t lose your place in the queue - request a call and we’ll get back to you quickly, so you don’t have to wait on hold! #CustomerSupport #CallBackService #CustomerService
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Amazing customer service makes all the difference! Why not see how much your business will benefit by switching to us today! Visit bit.ly/S4BSwitch #CustomerService #ServiceExcellence #SwitchToUs
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Our Christmas Opening Hours...
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20 sleeps to Christmas! Have you set up Direct Debit yet? Avoid January admin stress and make payments effortless. 🎁 Sign Up for Direct Debit: bit.ly/3knsQNG #DirectDebit #EffortlessPayments #WinterReady
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It’s officially Christmas season!🎄 Before the festivities really kick in, don't wait to submit your latest meter readings - get your accounts in order today! Quick, simple, stress-free. Submit a meter read: bit.ly/3V1cFoK
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Starting the week on a high note! Louise delivered first-class service and made a customer’s day - exactly the kind of Monday Motivation we love to see. #CustomerExperience #FirstClassService #CustomerService
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