Looking for answers?
Our FAQs are a great place to start, covering high-profile topics like Direct Debit setup, MyAccount features, leak responsibility, and industry regulations.
Visit bit.ly/3MJ3ftz for help! #FAQs#CustomerSupport
Friday afternoon tip 💡
If you're calling us and the lines are busy, why not use our call-back service? We'll hold your place in the queue and give you a ring back when it's your turn.
Don't just take our word for it...
#CallBackService#CustomerService#BusinessTips
Did you know we offer a call back service, so you don’t have to wait on hold? 📞
Another lovely piece of feedback for Kevin and the Customer Service team
#CallBackService#CustomerService#CustomerExperience
Our phone lines are now back up and running.
Thank you for your patience while essential work was carried out today, and we apologise again for any inconvenience caused.
Temporary Phone Line Downtime Today
Please be aware our phone lines will be unavailable today from approximately 1:20pm to 2:30pm while essential work is carried out.
We apologise for any inconvenience and appreciate your patience.
We’re back!
Our phone lines are now up and running again following today’s system upgrade.
Thank you for your patience while we carried out these improvements — we’re here and ready to help!
Important notice 🚧
Our phone lines will be unavailable from midday today while we upgrade our systems to serve you better.
We appreciate your patience and apologise for any inconvenience. In the meantime, please contact us via our website.
Thinking of switching to Source for Business?
Setting up a new contract doesn’t have to be complicated — we made the process quick, clear, and hassle-free for this customer.
Ready to get started? Switch today bit.ly/S4BSwitch
2,000 Trustpilot reviews!
We’re proud to have the highest rating in the industry – 4.9⭐
Thanks to all our UK business customers, especially our 2,000th reviewer:
"Very good customer service. And very helpful"
#TrustpilotReviews#CustomerFeedback#ThankYouCustomers
As many businesses close or wind down for Christmas this week, now’s the perfect time to submit a meter reading and keep your account up to date.
Visit bit.ly/4ftqYL1 to submit your read today!
#BusinessTips#WaterManagement#MeterReading
Did you know we offer a call-back service? 📞 Don’t lose your place in the queue - request a call and we’ll get back to you quickly, so you don’t have to wait on hold!
#CustomerSupport#CallBackService#CustomerService
It’s officially Christmas season!🎄
Before the festivities really kick in, don't wait to submit your latest meter readings - get your accounts in order today!
Quick, simple, stress-free.
Submit a meter read: bit.ly/3V1cFoK