Most CX teams don’t ask if they should use AI anymore — the real question is how soon should you start?
Do you wait until data is perfect? Until you’ve mapped every process? Or do you start with what you have — & expand as you learn?
That’s exactly what Anthony at Energage did.
He didn’t follow the hype cycle (chatbot-first).
He followed the actual pain points: Agent workflows.
Manual tasks. Scaling operations without scaling headcount.
Read more on his approach ROI results here: ➡️ 🔗 theloops.io/implementing-ai-…#AI#Copilot#CX
What if your agents always knew:
✅ What a case is about
✅ Why it matters
✅ How to resolve it without a lot of customer effort and back-and-forth
#CCW#AIAgents#CX
What if your managers could instantly spot:
📉 Quality gaps
🛠️ How to fix them through real-time coaching
📊 And which areas of operations need improvement—right now?
#CCW#QA#CX
What if self-service didn’t compete with agents... but worked alongside them, seamlessly?
Join us at booth #1712 at #CCWVegas to see how TheLoops brings all of this—and more—together in one Agentic CX platform.
theloops.io/campaign/ccw-202…#AI#AgenticAI
✨ ❄️ Holiday delights meet AI insights ✨ ❄️
Our third and final recap from our December ‘AI in Action’ event is now live on our blog.
It’s the perfect way to round out the year with fresh ideas for your 2025 CX strategy #AIAgents#CX
📚👉 theloops.io/ai-in-action-eve…
Missed our December 4th event ‘AI in Action’?
Here are 3 ways to get up to speed on the takeaways, advice from our #CX experts more:
(1) Watch the replay! 🎬 Access it is here: theloops.io/resource/ai-in-a…
(2) Read the 1st blog recap: Crawl, Walk, Run w/AI theloops.io/ai-in-action-rec…
🦃 The Perfect Thanksgiving Recipe for Your #CX Team! 🍂
This holiday season, we’re serving up a feast of AI adoption & real-world success stories!
Here’s a sneak peek at the AI In Action agenda, crafted to perfection...
theloops.io/campaign/ai-in-a…#AI#CX#AgenticAI
One of the use cases our AI in Action speakers will speak to, given their success with it, is Auto tagging and intelligent routing.
Why is there so much buzz around this?
Take a look here ➡️ linkedin.com/feed/update/urn…#AI#CustomerSupport#HumanInTheLoop
Join us on December 4th for candid conversations on the real impact of #AI in Support operations featuring advice and recommendations from early adopters in both Support and Success. More info here: theloops.io/campaign/ai-in-a…#CX#Support#AIinAction#TheLoops
Whether you’ve heard the term #AgenticAI, Digital Assistant or Autonomous #Copilot this week, one thing is certain.
There’s a critical shift happening across the enterprise & it centers around AI conducts information retrieval automation at the same time w/no human oversight.
We’re thrilled to share that @TheLoopsAI has been selected and handpicked as 1 of 11 startups joining Khasm Labs prestigious Batch 10 Fall Program 🔬 💻 ✨ cc @5GOILab #AI#5G#Startups
Read more here: lnkd.in/dqQj__Hn
With all the shifts that have happened in #CX these past 12-18 months, we chose 2025 planning prep as the focal point for our Sept Fireside chat.
Join us for 2 speakers who will share how they are thinking about planning, capacity crafting a blueprint into the future of #CX.