Every other week I use @UserLookco to get quick user feedback, like first impressions on our product. Minimum time to set up, reasonably priced. Each time I request 4 sessions even if we are not looking for anything specific. Each time something interesting comes up.
In today's environment, smart teams conduct continuous user research. Set up costs are practically eliminated because every research study flows from the last one. Development costs are tiny, because it's part of the ongoing agile backlog.
Have to say .@UserLookco did a great job! Really nice to see first impressions/comments from new users. A lot of improvements already implemented in our upcoming Calory app. Highly recommended if you want to hear first impressions of your product!
(I used @UserLookco in the fall and was thrilled with the results. It’s super easy to work with them and their prices are crazy cheap compared to other usability services. I’m not affiliated with the company and don’t get a commission, just promoting something I find helpful.)
"The think aloud method is critical for getting inside the user’s head. It means asking the user to speak out loud everything they are thinking, so you can gain insight into the thought process behind the user’s actions." - @101babichbuff.ly/2o8rtVH#UX#UI
"When someone tries your product at home or in their work environment, they are in their safe-zone. They fully control and understand the decisions they make have no consequence or judgment." -@oneuxdesigner buff.ly/2CQ6pXS#UX#UI#userexperience#userresearch
" As UX practitioners, it is our job to understand the opportunities at hand and pursue those that maximize business and user benefits. We cannot risk that these decisions be arbitrary or made in a silo." - @NNgroupbuff.ly/2xkzPy0#productdesign#UX#UI#userexperience
"If time and resources allow, let other people outside the design or research team help with executing the research, or have them observe test participants. This will strongly increase engagement in research." - buff.ly/2CQdbhF#productdesign#UX#UI#userresearch
If you’re not showing the results to a real user in every sprint, scrum *is* mostly a charade.
And once you get into the habit of regular user testing, it gets a lot harder for the micromanager to disagree with the real user view on success / failure and priorities.
"The three colors indicate whether a participant succeeded in a task, was unclear in the task or failed . The red are the most important fixes, orange are medium priority and any problems within the green tasks are for lowest priority" - @productherapistbuff.ly/2BYiLwP
"Through active listening, you can become more curious, open to new ideas and perspectives, and care even for people whose views differ from yours. It means you are willing to grow beyond your thoughts." - @laurilukkabuff.ly/2VqOLCK#UX#UI#userexperience#usability