AI EMPLOYEES
CEOs and Board Members: if your company’’s core product is “software for [function]”, where function = one of Eng, sales, marketing, HR, legal, product, finance, ops, etc, or something more specific such as compliance or revenue ops or customer support or call center or FP&A) but your near- to mid-term roadmap doesn’t include “AI-powered [functional employee]”, you better have a damn good reason why. And it better be a board-level topic every quarter.
I promise you there are likely 10 startups building some version of the latter. Yes, while their current product is likely crappy and maybe even laughable, extrapolating the improvement in their capabilities (and cost per unit capability) over the next 5-10 years should have you seriously worried, in an existential sort of way.
It’s a delicate balance since you’re ultimately disrupting the function you’re serving today. But the alternative is becoming the frog in the boiling water, ultimately leading to (irrelevance, obsolescence, and) death.
Ideally, your product improvements compound and stack up on top of each other, and together with better training data, which you already have access to thanks to your current product, show a clear path to creating the best AI-enabled functional employee.
You have a strong right to win. Ensure you don’t squander it. Be proactive and show agency.