Arch Tower, an FD company, is a boutique consulting team specializing in helping companies win with their employees and customers.
Joined April 2019
- Tweets 50
- Following 50
- Followers 14
- Likes 84
5 Photos and videos
15 Sep 2020
"I didn't ask someone to take a job, I asked them to join us in our vision to be excellent." - @horstschulze #MGAccelerate
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archandtower retweeted
1 May 2020
Think of others, consider your actions, and be kind.
Be a leader.
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archandtower retweeted
5 May 2020
No organization is going to emerge from this crisis unchanged - I don’t mean financially. During a time like this, we’ll either get better as a result of what we choose to do as teams and organizations, or we’ll be diminished for what we fail to do. Will we get better, or worse?
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archandtower retweeted
28 Apr 2020
Chris Green of @archandtower Interview: #Humility & #Respect For Our #Limitations Matters Now More Than Ever jasonscottmontoya.com/inspir…
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archandtower retweeted
17 Apr 2020
Another great INSPIRATIONAL PEOPLE interview with @johnrhightower, Co-Founder of @archandtower Tower has landed!
In this episode, we explore why empathy for employees and customers is so important when facing the uncertainty of crisis.
jasonscottmontoya.com/inspir…
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20 Mar 2020
Listen to @johnrhightower discussing #customerexperience and #employeeexperience on the @frazierdeeter "Business Beat" podcast with @NorthFultonBRX: businessradiox.com/podcast/n…
archandtower retweeted
17 Mar 2020
🔴 LIVE PODCAST: LIVE: Frazier & Deeter's "Business Beat," John Hightower on @Spreaker spreaker.com/user/brx103/liv…
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17 Mar 2020
Tune in at 10 a.m. ET to hear from John Hightower on @BusinessRadioX as he discusses #customerexperience and #employeeexperience. businessradiox.com/northfult…
archandtower retweeted
17 Mar 2020
Those of us who lead in business are not in the numbers game, we are in the people game - dealing with customers, employees and colleagues for the best possible outcomes.
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6 Mar 2020
John Hightower and Chris Green will be discussing the untapped profit margin in #customerexperience at the 2020 @LOMA_Updates Customer Experience Conference. Register today! loma.org/Events/Conferences/…
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archandtower retweeted
27 Feb 2020
Excellence Personified is our theme this year at the LOMA Customer Experience Conf. We’re excited to announce that Horst Schulze, Founding President and CEO of @RitzCarlton will be speaking on Excellence Wins. #LOMACX #CustomerExperience bit.ly/2CdMORG
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4 Mar 2020
Wayne Simmons, FCXP (CX-I) and @horstschulze share a high impact conversation about Customer Experience best practices via @Medium. #customerexperience #cx #customerservice medium.com/@WayneASimmons/he…
3 Feb 2020
Arch Tower has joined the @frazierdeeter family of brands. We are excited to be helping to improve customer and employee experiences as part of an award-winning accounting and advisory firm with offices across the US and the UK. Learn more at frazierdeeter.com.
18 Oct 2019
The Customer Catalyst is an indispensable business book helping leaders drive sustainable business growth in today’s customer economy. Plus, it features a case study from @horstschulze, co-founder of The Ritz-Carlton. thecustomercatalyst.com
archandtower retweeted
26 Sep 2019
Strive for the exceptional.
Embrace excellence.
Join me at @CatalystLeader on October 4, 2019, as I share my insights into creating and embracing excellence in all aspects of your life. #CatalystATL
For details and tickets: catalystleader.com
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archandtower retweeted
24 Sep 2019
The daily grind can lead to burnout without a bigger vision. Learn from the co-founder of the Ritz-Carlton Hotel Company @horstschulze about the excellent leadership that created a multi-billion dollar luxury hotel chain in a new series from @archandtower. rightnowmediaatwork.org/Cont…
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archandtower retweeted
25 Sep 2019
Proud to announce our Need To Lead videos featuring @horstschulze are now available on @rnmatwork! Help your team flourish in every area of life with on-demand video resources.
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archandtower retweeted
20 Aug 2019
This month I sat down with Horst Schulze, former COO of The Ritz-Carlton, to talk about his new book, Excellence Wins. Listen here: andystanley.com/podcast/
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5 Sep 2019
September 2019: Building Vision with Horst Schulze, Part 2 andystanley.com/podcast/sept… via @andystanley
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27 Aug 2019
Most organizations struggle to find the right balance between stability and change, which in turn affects individual contributors. hbr.org/2019/08/if-you-want-…
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