Joined November 2008
66 Photos and videos
Congrats @eoghan and team!!! I heck of a roller coaster ride!! Glad you came back
We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027. Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today. Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers. To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us. To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything. To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me. And now, time to get back to work. See you at our next product launch in a couple weeks. (:
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Super cool data visualization
A day in Manhattan, warped so that distance ≈ drive time. Drive times swell in the morning and evening rush hour, then contract in the night.
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I had this same thought last weekend
Hey @TDBank_US You might want to consider removing the word Convenience from your tag line since your banks are not open on Sundays.
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arkideas retweeted
This is one of the most powerful things I've ever heard. Avinatan Or shares his “rules of survival” and how he survived the brutal captivity of Hamas in Gaza. A real survivor.
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May 15
Noam Bettan , Israel's representative to Eurovision, at a Shabbat reception in Vienna for the Israeli delegation, just before the dress rehearsal for the grand final tomorrow 🇮🇱🇮🇱🇮🇱
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Most people with normal jobs will never know what it feels like to get a random phone call as a business owner You’re either thinking to yourself this is gonna ruin my whole entire day. What fire do I have to put out? Or I’m gonna make some $$$$ today There’s rarely ever an in between
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The real PHP king is back 🙇‍♂️
JUST IN: Mark Zuckerberg reportedly physically moved his desk to be closer to Meta’s AI team, and has been “coding all day long”
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I watch this video every Yom HaShoah Remembrance Day. And I cry each time, because it revives my hope in humanity! This is Nicholas Winton, who rescued 669 (mostly Jewish) children from Czechoslovakia during the Holocaust & brought them to Britain in the Kindertransport.
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No One Is Left Behind 🇺🇸
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We still talk about you.
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🇺🇸 Rama Duwaji (Mamdani’s wife) just nuked an old social media account after the internet found her greatest hits: calling terrorists “awesome” and dropping the n-word. Classic move: delete everything and hope nobody screenshotted. Except, they did. When your wife’s digital footprint looks like a terrorist fan page meets 2012 Tumblr, maybe don’t run for mayor of NYC. Source: @visegrad24
🇺🇸🇵🇸 NYC's 1st Lady Rama Duwaji out here celebrating Palestinian plane hijacker Leila Khaled in old resurfaced posts. Mayor Mamdani's wife said Tel Aviv shouldn't exist, and that the rapes were a "mass hoax." Last but not least, she said, and I quote: “You can’t blame muslims for terrorism because they didn’t construct, fund nor train Al-Qaeda. White People did that, too.” Source: NY Post
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Going to leave you with this tonight: The best thing you can do for yourself is actively increase your surface area for luck to hit you. Go outside, travel more, go to new cafes, museums, events, take a new route home, go for hikes, see cities, countrysides, take your notebook, speak to people, ask questions, start businesses - go on more side quests. You can literally just do things, and the more you do, the more serendipity and synchronicity will find you. Night gang.
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We need less “ship fast” products and more “my reputation is on the line” products
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The continued relevance of Purim story is kinda unbelievable
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As an early adopter of @intercom, I had complained they lost their way and @eoghan said hang tight im back!!! Amazing to see this turnaround
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Owning a franchise is what people concerned about AI eliminating their job should do.
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Love the phrase AIDHD
I have AIDHD. The models are so good that I’m working on 5 different projects a day. At first it felt like distraction, but I’ve shipped more features and apps in the last 3 months than ever before. AI made building fun again. It’s a better programmer than me, so I can focus on creativity instead. I’m grateful to be alive at this moment. Decades from now, people will look back at this era as the best time to be a maker. Huge respect to the people building the models so idiots like me can just make stuff.
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arkideas retweeted
At Israel’s Knesset, Indian PM Narendra Modi said: “When I first visited Israel in 2006, there were only a handful of yoga centers here. Today, yoga is practiced in almost every neighborhood.”
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MESSAGE FROM THE GLOBAL JEWISH COMMUNITY Despite his name, El Mencho was not a Mensch.
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This was classic, this was legendary!!! #boostmobile . #sprint. .
A burglar broke into a store in Pomona, California, thinking he was about to score big, instead he sprinted straight into Wile E. Coyote’s panic hallway of doom. The owner, tired of break-ins, built a fake “exit” that traps thieves ...genius.
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