Founder & CEO of Crossover Research

Joined September 2021
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In August I wrote a thesis I never published. The funds I was warning were key Crossover Research clients, so I stayed quiet. Since then, ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ผ๐˜„๐—ป ๐Ÿฑ๐Ÿฌ% . Salesforce $CRM, ServiceNow $NOW, Adobe $ADBE, Workday $WDAY all off 40% from highs. Thomson Reuters $TRI dropped 16% in a single session on the Anthropic legal agent launch. The SaaSpocalypse arrived. So here's the follow-up. Not commentary on what happened, but where I think this goes next. Most vertical SaaS companies aren't underperforming because their software is bad. ๐—ง๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐˜๐—ต๐—ฒ๐˜† ๐—ป๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฒ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€. And the first business is under attack. For twenty years, one of the biggest SaaS moats was engineering complexity: deep technical talent, long roadmaps, compounding codebases that were genuinely hard to replicate. ๐—”๐—œ ๐˜‚๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ฎ๐—น๐—บ๐—ผ๐˜€๐˜ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ถ๐—ด๐—ต๐˜. Product development is democratizing to operators with no code background but strong product vision. Look at Anthropic: they've built the engine and are shipping lookalike products at a cadence that would have taken a legacy SaaS vendor three years of roadmap, with a fraction of the headcount. That pace can kill legacy businesses overnight. ๐—œ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—บ๐—ผ๐—ฎ๐˜ ๐—ถ๐˜€ ๐—ด๐—ผ๐—ป๐—ฒ, ๐—ณ๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐—ฎ๐˜๐˜€ ๐—ฟ๐—ฒ๐—บ๐—ฎ๐—ถ๐—ป: ๐—ฑ๐—ถ๐˜€๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป, ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ฑ๐—ฎ๐˜๐—ฎ, ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—น๐—ผ๐˜„ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต, ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป. The first three are moats the company builds. The fourth is a moat the company captures, and it's the one most resistant to AI disruption. ๐—ฅ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜…๐—ถ๐˜๐˜† ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜€๐˜„๐—ถ๐˜๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ป๐—ผ๐˜๐—ต๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฑ๐—ผ ๐˜„๐—ถ๐˜๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—พ๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†. Once a vendor is embedded in a compliance workflow, ripping them out means re-attesting, re-auditing, and re-certifying every downstream process. The buyer isn't paying for software, they're paying for the accumulated paper trail. Tyler Technologies ($TYL) is the clearest version of the pattern. State and local government software across courts, public safety, assessment, and ERP. Every module is married to statutory process, FIPS, CJIS, audit trails, and procurement cycles that take years. TYL is down 42% TTM and 2026 guidance came in soft, but the moat didn't break. Revenue still compounded, and government procurement runs on five-year cycles, not five-week news cycles. Veeva is the sharper version. Revenue up 16% in FY26, Q4 beat, the stock still down 25%. The market is selling execution, not weakness. Guidewire in P&C insurance, where regulatory filings and rate approvals anchor the stack, sits in the same setup: still compounding ARR, still winning cloud conversions, multiple reset anyway. Same pattern across all three: multiples compressed, fundamentals intact. The moat is the regulatory surface area itself, and it compounds because the rules get more complex, not less. ๐—œ ๐˜„๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฃ๐—ฎ๐—น๐—ฎ๐—ป๐˜๐—ถ๐—ฟ ๐—ฎ๐˜ $๐Ÿญ๐Ÿฏ (read that here: x.com/blyons151/status/17920โ€ฆ). ๐—ก๐—ผ๐˜ ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—น ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜๐—ผ๐—ผ๐—น๐—ถ๐—ป๐—ด. ๐—•๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ผ๐—ป๐˜๐—ผ๐—น๐—ผ๐—ด๐˜†. Palantir is the proprietary-data version of the regulatory thesis. Once Palantir sits between the customer and their own data, ripping it out means rebuilding the data model from scratch. Snowflake and Databricks never had that entrenchment layer. AIP bootcamps then turned the data moat into a distribution moat: 660 bootcamps in a single quarter, 94% y/y US customer deal growth, bookings at 1.9x sales. Own the data, ship functional AI on top of it, let the GTM compound. Every vertical incumbent has a version of this available. The question is whether they'll build it before a challenger does. But regulatory insulation is necessary, not sufficient. Plenty of vendors inside regulated verticals are still getting squeezed because they never became AI-native. BlackLine ($BL) and Trintech are feeling it in close and reconciliation as Numeric, Maximor, and Stacks build AI-native from day one. nCino ($NCNO) in banking faces the same challenge. The regulatory moat buys you time. It doesn't buy you the decade. ๐—ง๐—ต๐—ฒ ๐˜„๐—ถ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ๐—บ๐˜‚๐—น๐—ฎ ๐—ถ๐˜€ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ผ๐—ฟ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐˜€๐˜‚๐—ฟ๐—ณ๐—ฎ๐—ฐ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ๐—ฎ ๐—ฝ๐—น๐˜‚๐˜€ ๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—œ, ๐—ป๐—ผ๐˜ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ. Look at why Claude is winning. Anthropic isn't competing on model benchmarks, they're competing on functional workflow. Building for the user, not the leaderboard. That's the playbook vertical incumbents need to run. Take the moat you already have, whether it's regulatory or data-entrenchment, layer genuine workflow AI on top, and the challenger can't catch you. The vendors that do both win the decade. The ones that rely on inertia alone get caught. The ones that ship AI without an anchor get commoditized. You need both. ๐—ง๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ ๐—ถ๐˜€ ๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ต๐—ถ๐˜€ ๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐—น๐˜†. A study we ran with Battery Ventures on AI adoption in the Office of the CFO (battery.com/blog/first-codinโ€ฆ) surveyed 129 finance leaders at companies from $50M to $5B in revenue. 77% said they want to uplevel existing systems with AI from new vendors that layer onto existing systems. Only 15% want to replace their current system of record with an AI-native platform. The incumbent wins if they ship AI. The AI-native challenger wins only if the incumbent doesn't. The signal shows up in our VoC data too. In regulated verticals, mission criticality scores cluster above 9, and NPS doesn't track satisfaction, it tracks switching friction. Customers will tell you the product is mediocre and still score it 9 on "would not switch" because the compliance team vetoes any alternative. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ถ๐—ด๐—ป๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—ฎ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ-๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ, ๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฎ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ ๐—ถ๐˜€ ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜† ๐˜€๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐˜๐—ต๐—ฒ ๐—”๐—œ ๐—ฐ๐˜‚๐—ฟ๐˜ƒ๐—ฒ. Which brings us back to the second business for everyone outside the regulated or data-entrenched moat. Seat ARR got them to $100M. But with the shift to agentic workforce structures, partial human capital replacement, and pricing pressure compressing margins, the traditional SaaS model has to transform fast. The next $500M comes from monetizing the installed base: marketplace rake on demand they generate for their own customers, capital products underwritten by their own transaction data, supplier monetization, brand partnerships, group buying. The assets are already sitting there. Captive SMB audience. Proprietary transaction and behavioral data. A distribution pipe (the UI itself) that delivers new products at near-zero CAC. ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐—ถ๐˜€ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ถ๐—น๐—น. Monetizing the installed base requires a different org than the one that got you to scale. Different GTM, P&L optics, and talent. Founders and boards under-invest because year one looks worse before it looks better, and public markets punish any SaaS multiple that starts to look like fintech or marketplace. So the second business never ships. The round prices in the optionality. The multiple compresses. The exit underwhelms. ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฒ ๐—ฑ๐—ถ๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด: ๐Ÿญ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐˜€๐˜‚๐—ฏ๐˜€๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด? Under 5%, they haven't started. 10 to 20%, thesis is live. Over 20%, it's working. ๐Ÿฎ. ๐—›๐—ผ๐˜„ ๐—ต๐—ฎ๐—ฟ๐—ฑ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐—ถ๐˜ ๐—ฏ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฐ๐—ฟ๐—ฎ๐˜๐—ฐ๐—ต ๐˜„๐—ถ๐˜๐—ต ๐—”๐—œ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†? If a well-funded team with Claude and six engineers could rebuild the functional product in nine months, the software isn't the moat. The moat has to live somewhere else: proprietary data, a network, integrations, or regulatory surface area the challenger can't clear. If you can't point to at least one, you're underwriting a melting ice cube. ๐Ÿฏ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ'๐˜€ ๐˜€๐˜๐—ถ๐—ฐ๐—ธ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ถ๐˜€ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜†, ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐˜„๐—ฎ๐˜† ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐˜‚๐—น๐—ฒ ๐˜€๐—ฒ๐˜ ๐—บ๐—ผ๐˜ƒ๐—ถ๐—ป๐—ด? A regulatory moat evaporates if the regulation simplifies. Underwrite the direction of travel, not just the current state. ๐—”๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฐ๐—น๐—ผ๐—ฐ๐—ธ ๐—ถ๐˜€ ๐˜๐—ถ๐—ด๐—ต๐˜๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐—บ๐—ผ๐˜€๐˜ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ. Retention in enterprise SaaS has largely been defined by the pain of systems replacement, not genuine moat. If the stickiness isn't backed by proprietary data, a harvesting flywheel, or regulatory surface area, those vendors are about to get disrupted. Pure seat-based pricing is dying unless vendors embrace agent-seat models, and LLM providers have been subsidizing the market on token cost, with recent pricing shifts signaling cash reserves aren't infinite. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ต๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ผ๐—ถ๐—ป๐˜: ๐—”๐—œ-๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ถ๐˜๐—ผ๐—ฟ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜„๐—ผ๐—ฟ๐˜€๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜€๐˜€ ๐—บ๐—ฎ๐—ฟ๐—ด๐—ถ๐—ป๐˜€ ๐˜๐—ต๐—ฎ๐—ป ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐—ถ๐—ป๐—ฐ๐˜‚๐—บ๐—ฏ๐—ฒ๐—ป๐˜๐˜€, ๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ. Inference costs haven't collapsed, and burning VC cash to subsidize unit economics is a bridge, not a business model. The incumbents should be winning on P&L. They're losing on product velocity and AI-readiness. That's a solvable problem if the board has the will to ship. Vendors without a second business, without a data moat, and without regulatory insulation will still lose, despite having better margins than their AI-native challengers. Customers switch on features and speed, not on unit economics. ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ฟ๐˜๐—ถ๐—ฐ๐—ฎ๐—น๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐˜€๐—ฎ๐—ณ๐—ฒ ๐—ต๐—ฎ๐—ฟ๐—ฏ๐—ผ๐—ฟ, ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ป๐—น๐˜† ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ. Everywhere else, the premium is about to get competed away. Any fund underwriting vertical SaaS exposure right now should be asking the second-business question before the next check clears. DM me, email me brad@crossoverresearch.com, or let's chat about your portfolio/underwriting process (book.crossoverresearch.com). Crossoverresearch.com

19 May 2024
$PLTR | Palantir > Sentiment remains universally upbeat (consistent with read inflection in early January) as AIP traction fuels commercial segment outperformance ( 68% y/y in 1Q24 ex-SPAC revenue). > The company continues to lean heavily into AIP bootcamps as a GTM strategy (hosted 660 in 1Q alone) and recent results are a testament of the effectiveness of this strategy: US customer deal growth 94% y/y (136 deals closed vs. 70 in 1Q23), bookings at 1.9x of sales ( 131% y/y), customer count 69% y/y. > While itโ€™s still too early to extrapolate initial bootcamp conversion metrics for bookings and revenue, the initial success is convincing. The AIP customer feedback weโ€™ve picked up in our own checks supports view that bookings momentum can be sustained in the near-term. > Partners on our checks have reported an overwhelming pace of YTD business with most seeing activity that is pacing significantly above (2x ) available capacity as well as internal growth targets. > Palantir is in the early stages of building its channel program. The solution is an attractive GSI solution and can trigger a rich set of integration and customization services. As PLTR rolls out across GSIs, it should help to sustain the company's 20% growth targets. > We had previously highlighted some concerns that PLTR's opportunity was limited to G2K firms with outsized analytics budgets and those who prefer to build on top of Databricks's open platform. We have since learned that PLTRโ€™s data abstraction and ontology model, which is considered a critical component, creates a compelling competitive moat vs. SNOW and Databricks. My thoughts... While valuation concerns cannot be written off at these levels, underlying business trends look healthy enough to support the premium multiple. Commercial momentum seems unlikely to slow given the success of PLTRโ€™s AIP bootcamp GTM approach (mgmt. guided to 40% growth in 2024, pointing to 560 bootcamps completed across 465 orgs) and our internal checks suggest existing customer growth is on the horizon (in our 1/8 survey, >70% of PLTR customers suggested that AI-related initiatives would have a significant impact on PLTR spend by 2Hโ€™24). The government segment remains challenged and a wildcard to monitor, but mgmtโ€™s guide to a 2024 reacceleration can be considered a positive. Customer feedback on AIP Bootcamps... The concept and framework of it seems like a really strong approach to me, not just for AI-based applications but honestly the intensive boot camp method seems like a good approach for a number of other use cases as well. This intensive approach aligns better with more Agile development methods where a boot camp approach, coupled with another week or so of follow up effort, might actually result in delivery within a very short period of time (even if limited in scope) which might help build more momentum and get a lot more hours of focus driving value than picking away at something over a more extended engagement. - Chief Data Officer at Government Agency We have participated in AIP bootcamps; they are a good approach to bring a team together to test an idea. The bootcamps are well organized with the Palantir team available to support and enable the team to develop a solution. - Director of Data Engineering at National Health Provider
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Quite the move since this inflection $MU
27 Sep 2023
Posted something about $MU the other day.
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Crazy how well this trade has worked out. Sept 25, 2023: โ€œgrid constraints forcing their hands to use nuclear.โ€ The basket since: โ€ข Talen 670% โ€ข Vistra 370% โ€ข Oklo 360% (post-IPO) โ€ข Constellation 170% โ€ข NuScale 140% โ€ข Cameco 100% S&P 500 same period: 73%.
25 Sep 2023
Replying to @marketplunger1
Believe so, heard the same intentions from another big player as well - grid constraints forcing their hands to use nuclear. Here was project I received:
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$NTDOY - was cycling through old charts I've done and the Nintendo price action I mapped out in 2023 panned out exactly as technicals were suggesting. Pairing fundamentals with chart framework = a good way to improve win rate.
9 Aug 2023
$NTDOY - been talking about this one for about 12 months; the technical positioning and fundamental moat of Nintendo is too attractive to overlook at these levels. Multi-bagger setup > I'm projecting a move to $22 by 2H'25 as momentum comes into the picture. Stock tends to have massive expansion cycles (see 3 prior moves). 1P content slate, new hardware, margin expansion opportunities. Off my initial post we got a 25% move to primary resistance with expected pullback as I show on the chart. On a retest, this should start to expand in a much more meaningful capacity.
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Revenue segmentation is the whole game. ARR isnโ€™t ARR if 40% sits in the exposed bucket, and the multiple shouldnโ€™t treat it like it is. The cut that matters for any software name you own: Non mission critical (engagement layer): massive trouble. Easiest to displace with an agent or thin wrapper. No data gravity, no compliance moat. Net retention is the tell, watch it quarterly. Enterprise systems of record: insulated, in some cases growing with AI add-ons. Rip-and-replace cycles run 18 to 36 months, and CIOs prefer AI from the incumbent over a new vendor relationship. Pricing power holds. Mid market: price chasing. AI-native challengers undercut on seat price, and customers use those quotes to negotiate incumbents down even when they donโ€™t switch. Margin compresses either way, and consensus models arenโ€™t pricing it. SMB: huge risk. Lowest switching costs, no procurement friction, free or cheap AI tools clear the bar. Logo churn shows up first, then ARPU. System of record vs system of engagement is the frame. Engagement layer is exposed. Record layer is sticky.
This is what bears get wrong. Public software is heavily biased towards the best companies. There are thousands of little tools that youโ€™ve never heard of, but they rarely make it to IPO. When CIOs say theyโ€™re replacing software, theyโ€™re almost always talking about the latter.
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The AI Investment Supercycle Hypothesis Here is my original post from August 11, 2025. Releasing the full version after multiple requests. Since I wrote this the math has only gotten worse. The thesis in one line: the current AI boom cannot clear its capital stack. We are heading into a severe crunch and a mass consolidation event. Growth equity will absorb most of the damage. In slightly longer form: Too many companies for the available spend. Too much capital chasing too small a market. Too much dependency on unprofitable infrastructure. Something has to give. What gives is the middle of the cap table. This is not a thesis against AI. The technology is revolutionary. The mistake is assuming every AI company is. Growth equity is going to take the worst of it. The investors who wrote the largest checks at the highest valuations will be the ones marking down hardest. Most LPs do not yet know how exposed they are. The era of indiscriminate AI hype investment is winding down. What follows will separate the enduring players from the rest. The math has the final say. It always does. And here is the case, broken down... 1. Too many companies, not enough market > ~70,000 AI startups globally. Most are "AI-enabled" software vendors riding the same handful of foundation models. > The total AI hardware and software market is forecast at $780B to $990B by 2027. > Venture and corporate investors have already deployed $500B to $600B into AI companies. > To clear typical 10x return hurdles, those companies would need to generate $5T to $6T in revenue, roughly 6x the entire expected market. > Sequoia's David Cahn pegged the gap between AI capex and AI revenue at a "staggering $500 billion" annual hole that has to be filled to justify the spend. > AI-powered is the new .com. The structural setup looks like 1999. The math doesn't add up. There is not a pie large enough to justify the cap table. 2. Funding has surged into a market that cannot absorb it > Generative AI startups raised a record $56B from VCs in 2024 across 885 deals, nearly double the prior year. ~33% of all global VC funding in 2024 went to AI. > Most of those rounds priced in future dominance with little proven revenue. > One mid-2025 read: 90% of "AI companies" are just expensive wrappers around the same 5 foundational models. > Too many startups, same customers, undifferentiated tech, all assuming each captures outsized share. 3. The economics are inverted by subsidy The core platforms are running at massive operating losses to grab share, and that is what is keeping the rest of the stack alive. > OpenAI: ~$4B revenue in 2024 against ~$9B in spend. Around $5B in losses for the year. > One read on the unit economics: OpenAI spends $2.25 for every $1 it earns. > Anthropic: $5.6B cash burn in 2024 against well under $1B in revenue. Projected ~$3B loss on ~$3.7B revenue in 2025. > API prices are artificially low. Investors are subsidizing AI compute to drive adoption. When the subsidy ends, the entire downstream collapses with it. 4. The wrapper economy is built on sand > An estimated 30,000 companies are "AI wrappers" that call foundation model APIs, repackage the output, and resell it. > Same engines means interchangeable products. No IP, no moat, just a well-structured API call, some markup, and marketing. > Many charge $50 to $100 per month for what a power user could replicate with direct API calls for a few dollars. > Every token sent through a wrapper, paid or not, earns OpenAI money. > Wrapper startups are effectively unpaid distribution arms, subsidizing OpenAI's growth while bleeding out. The house always wins. Until the wrappers run out of cash. 5. The commoditization spiral The vicious circle for everyone except the foundation model leaders: > Same models everywhere means undifferentiated products. > No real differentiation means pricing wars. GPT-4 price cuts already undercut Anthropic by up to 7x on cost per token in some configurations, forcing the industry to match. > Lower price per customer means collapsed gross margins for any startup reselling AI. > Lower revenue makes it impossible to support previous valuations or absorb still-rising compute and energy costs. > Unit economics flip upside down. More users actually means more losses. > These companies cannot operate without continual investor subsidy. A race to the bottom is great for end users in the short term. It is lethal for thousands of me-too vendors. 6. Growth equity is the most exposed pool of capital This is the part the LP letters are not yet ready to write. > Growth funds wrote $25M to $100M checks at $400M valuations on the assumption of 1 or 2 failures out of 10. > Most companies funded during the 2021 to 2023 boom had 18 to 36 months of capital. Many will run dry by late 2025 or early 2026. > Industry observers now predict 90% of AI startups fail within 5 years. > Conservative scenario, 60% to 70% failure: ~$400B of the ~$600B deployed gets wiped. > Realistic scenario, 80% to 90% failure: $500B in losses. > PitchBook already shows AI deal count down 42% in 2024 as reality starts to filter in. > A growth fund with 40% of its book in AI could see an 80% write-down on that slice. That would be historic. Early-stage VC tolerates 6 or 7 losses out of 10. Growth equity does not. The model breaks. 7. The exit window is closing too > The 2025 IPO window for tech is selective at best, and the listings that have priced are not delivering exit multiples that clear late-stage entry. > M&A is the realistic outcome, but acquirers will wait until valuations crumble. > A $50M check at a $500M post will recoup pennies in a fire sale. 8. Timeline: from bubble to shakeout 2021 to 2023, build-up: GPT-3, DALL-E, generative AI breakthroughs trigger a flood of startup creation. AI is the new electricity. FOMO drives indiscriminate funding. 2024, peak froth: $56B into genAI. Headlines everywhere. Cracks underneath: GPU bottlenecks, startups with negligible traction, and Big Tech racing ahead. Even the leaders are unprofitable. OpenAI doubles ARR from $6B to $12B in H1 2025, still expects ~$14B loss for the year. 2025, saturation: Every vertical is crowded. Sales cycles lengthen as CIOs get fatigued by the 50th similar pitch. CAC climbs. Big Tech bundles AI into existing platforms, often free, undercutting standalones. Investors get selective. Late 2025 to 2026, the crunch: Boom-era runways exhaust. Funding environment is harder. LPs are nervous about AI overexposure. Sharp pullback for everyone except the top 5%. Down rounds and outright failures pile up. Sentiment flips from FOMO to caution. The mere mention of AI no longer secures a premium. 2027, mass extinction: The global liquidity squeeze hits. Growth equity and crossover capital largely retreat. Thousands of AI startups fold in a 12 to 18 month window. Direct analog to the 2000 to 2001 dot-com collapse. 2028 to 2029, reset: Survivors fall into two camps. Foundation model and infrastructure leaders. Specialists with truly defensible domain or data moats. With less crazy competition, pricing power returns. API rates rise to profitable levels. A few big winners emerge with public-market validation. Many VC funds report poor returns on the bubble cohort. 9. The endgame Three things hit at once: > Valuation collapse. Multiples compress dramatically. AI startups that raised at 100x forward revenue trade at 5 to 10x if they survive at all. Private valuations could fall 70% to 90% before finding a floor. > Mass closures. Not dozens. Thousands of companies disappear in a short window. Talent and IP get absorbed by larger players. > Industry reset. Survivors capture larger shares. Pricing rises as subsidies fade. Focus narrows from gimmick AI features to core uses that deliver real ROI. A handful of mega-winners dominate and finally make money on AI. The truly useful AI applications and companies remain and thrive under more rational economics. The middle of the cap table does not.
In August I wrote a thesis I never published. The funds I was warning were key Crossover Research clients, so I stayed quiet. Since then, ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ผ๐˜„๐—ป ๐Ÿฑ๐Ÿฌ% . Salesforce $CRM, ServiceNow $NOW, Adobe $ADBE, Workday $WDAY all off 40% from highs. Thomson Reuters $TRI dropped 16% in a single session on the Anthropic legal agent launch. The SaaSpocalypse arrived. So here's the follow-up. Not commentary on what happened, but where I think this goes next. Most vertical SaaS companies aren't underperforming because their software is bad. ๐—ง๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐˜๐—ต๐—ฒ๐˜† ๐—ป๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฒ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€. And the first business is under attack. For twenty years, one of the biggest SaaS moats was engineering complexity: deep technical talent, long roadmaps, compounding codebases that were genuinely hard to replicate. ๐—”๐—œ ๐˜‚๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ฎ๐—น๐—บ๐—ผ๐˜€๐˜ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ถ๐—ด๐—ต๐˜. Product development is democratizing to operators with no code background but strong product vision. Look at Anthropic: they've built the engine and are shipping lookalike products at a cadence that would have taken a legacy SaaS vendor three years of roadmap, with a fraction of the headcount. That pace can kill legacy businesses overnight. ๐—œ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—บ๐—ผ๐—ฎ๐˜ ๐—ถ๐˜€ ๐—ด๐—ผ๐—ป๐—ฒ, ๐—ณ๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐—ฎ๐˜๐˜€ ๐—ฟ๐—ฒ๐—บ๐—ฎ๐—ถ๐—ป: ๐—ฑ๐—ถ๐˜€๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป, ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ฑ๐—ฎ๐˜๐—ฎ, ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—น๐—ผ๐˜„ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต, ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป. The first three are moats the company builds. The fourth is a moat the company captures, and it's the one most resistant to AI disruption. ๐—ฅ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜…๐—ถ๐˜๐˜† ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜€๐˜„๐—ถ๐˜๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ป๐—ผ๐˜๐—ต๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฑ๐—ผ ๐˜„๐—ถ๐˜๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—พ๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†. Once a vendor is embedded in a compliance workflow, ripping them out means re-attesting, re-auditing, and re-certifying every downstream process. The buyer isn't paying for software, they're paying for the accumulated paper trail. Tyler Technologies ($TYL) is the clearest version of the pattern. State and local government software across courts, public safety, assessment, and ERP. Every module is married to statutory process, FIPS, CJIS, audit trails, and procurement cycles that take years. TYL is down 42% TTM and 2026 guidance came in soft, but the moat didn't break. Revenue still compounded, and government procurement runs on five-year cycles, not five-week news cycles. Veeva is the sharper version. Revenue up 16% in FY26, Q4 beat, the stock still down 25%. The market is selling execution, not weakness. Guidewire in P&C insurance, where regulatory filings and rate approvals anchor the stack, sits in the same setup: still compounding ARR, still winning cloud conversions, multiple reset anyway. Same pattern across all three: multiples compressed, fundamentals intact. The moat is the regulatory surface area itself, and it compounds because the rules get more complex, not less. ๐—œ ๐˜„๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฃ๐—ฎ๐—น๐—ฎ๐—ป๐˜๐—ถ๐—ฟ ๐—ฎ๐˜ $๐Ÿญ๐Ÿฏ (read that here: x.com/blyons151/status/17920โ€ฆ). ๐—ก๐—ผ๐˜ ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—น ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜๐—ผ๐—ผ๐—น๐—ถ๐—ป๐—ด. ๐—•๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ผ๐—ป๐˜๐—ผ๐—น๐—ผ๐—ด๐˜†. Palantir is the proprietary-data version of the regulatory thesis. Once Palantir sits between the customer and their own data, ripping it out means rebuilding the data model from scratch. Snowflake and Databricks never had that entrenchment layer. AIP bootcamps then turned the data moat into a distribution moat: 660 bootcamps in a single quarter, 94% y/y US customer deal growth, bookings at 1.9x sales. Own the data, ship functional AI on top of it, let the GTM compound. Every vertical incumbent has a version of this available. The question is whether they'll build it before a challenger does. But regulatory insulation is necessary, not sufficient. Plenty of vendors inside regulated verticals are still getting squeezed because they never became AI-native. BlackLine ($BL) and Trintech are feeling it in close and reconciliation as Numeric, Maximor, and Stacks build AI-native from day one. nCino ($NCNO) in banking faces the same challenge. The regulatory moat buys you time. It doesn't buy you the decade. ๐—ง๐—ต๐—ฒ ๐˜„๐—ถ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ๐—บ๐˜‚๐—น๐—ฎ ๐—ถ๐˜€ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ผ๐—ฟ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐˜€๐˜‚๐—ฟ๐—ณ๐—ฎ๐—ฐ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ๐—ฎ ๐—ฝ๐—น๐˜‚๐˜€ ๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—œ, ๐—ป๐—ผ๐˜ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ. Look at why Claude is winning. Anthropic isn't competing on model benchmarks, they're competing on functional workflow. Building for the user, not the leaderboard. That's the playbook vertical incumbents need to run. Take the moat you already have, whether it's regulatory or data-entrenchment, layer genuine workflow AI on top, and the challenger can't catch you. The vendors that do both win the decade. The ones that rely on inertia alone get caught. The ones that ship AI without an anchor get commoditized. You need both. ๐—ง๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ ๐—ถ๐˜€ ๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ต๐—ถ๐˜€ ๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐—น๐˜†. A study we ran with Battery Ventures on AI adoption in the Office of the CFO (battery.com/blog/first-codinโ€ฆ) surveyed 129 finance leaders at companies from $50M to $5B in revenue. 77% said they want to uplevel existing systems with AI from new vendors that layer onto existing systems. Only 15% want to replace their current system of record with an AI-native platform. The incumbent wins if they ship AI. The AI-native challenger wins only if the incumbent doesn't. The signal shows up in our VoC data too. In regulated verticals, mission criticality scores cluster above 9, and NPS doesn't track satisfaction, it tracks switching friction. Customers will tell you the product is mediocre and still score it 9 on "would not switch" because the compliance team vetoes any alternative. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ถ๐—ด๐—ป๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—ฎ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ-๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ, ๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฎ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ ๐—ถ๐˜€ ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜† ๐˜€๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐˜๐—ต๐—ฒ ๐—”๐—œ ๐—ฐ๐˜‚๐—ฟ๐˜ƒ๐—ฒ. Which brings us back to the second business for everyone outside the regulated or data-entrenched moat. Seat ARR got them to $100M. But with the shift to agentic workforce structures, partial human capital replacement, and pricing pressure compressing margins, the traditional SaaS model has to transform fast. The next $500M comes from monetizing the installed base: marketplace rake on demand they generate for their own customers, capital products underwritten by their own transaction data, supplier monetization, brand partnerships, group buying. The assets are already sitting there. Captive SMB audience. Proprietary transaction and behavioral data. A distribution pipe (the UI itself) that delivers new products at near-zero CAC. ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐—ถ๐˜€ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ถ๐—น๐—น. Monetizing the installed base requires a different org than the one that got you to scale. Different GTM, P&L optics, and talent. Founders and boards under-invest because year one looks worse before it looks better, and public markets punish any SaaS multiple that starts to look like fintech or marketplace. So the second business never ships. The round prices in the optionality. The multiple compresses. The exit underwhelms. ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฒ ๐—ฑ๐—ถ๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด: ๐Ÿญ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐˜€๐˜‚๐—ฏ๐˜€๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด? Under 5%, they haven't started. 10 to 20%, thesis is live. Over 20%, it's working. ๐Ÿฎ. ๐—›๐—ผ๐˜„ ๐—ต๐—ฎ๐—ฟ๐—ฑ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐—ถ๐˜ ๐—ฏ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฐ๐—ฟ๐—ฎ๐˜๐—ฐ๐—ต ๐˜„๐—ถ๐˜๐—ต ๐—”๐—œ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†? If a well-funded team with Claude and six engineers could rebuild the functional product in nine months, the software isn't the moat. The moat has to live somewhere else: proprietary data, a network, integrations, or regulatory surface area the challenger can't clear. If you can't point to at least one, you're underwriting a melting ice cube. ๐Ÿฏ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ'๐˜€ ๐˜€๐˜๐—ถ๐—ฐ๐—ธ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ถ๐˜€ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜†, ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐˜„๐—ฎ๐˜† ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐˜‚๐—น๐—ฒ ๐˜€๐—ฒ๐˜ ๐—บ๐—ผ๐˜ƒ๐—ถ๐—ป๐—ด? A regulatory moat evaporates if the regulation simplifies. Underwrite the direction of travel, not just the current state. ๐—”๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฐ๐—น๐—ผ๐—ฐ๐—ธ ๐—ถ๐˜€ ๐˜๐—ถ๐—ด๐—ต๐˜๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐—บ๐—ผ๐˜€๐˜ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ. Retention in enterprise SaaS has largely been defined by the pain of systems replacement, not genuine moat. If the stickiness isn't backed by proprietary data, a harvesting flywheel, or regulatory surface area, those vendors are about to get disrupted. Pure seat-based pricing is dying unless vendors embrace agent-seat models, and LLM providers have been subsidizing the market on token cost, with recent pricing shifts signaling cash reserves aren't infinite. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ต๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ผ๐—ถ๐—ป๐˜: ๐—”๐—œ-๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ถ๐˜๐—ผ๐—ฟ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜„๐—ผ๐—ฟ๐˜€๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜€๐˜€ ๐—บ๐—ฎ๐—ฟ๐—ด๐—ถ๐—ป๐˜€ ๐˜๐—ต๐—ฎ๐—ป ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐—ถ๐—ป๐—ฐ๐˜‚๐—บ๐—ฏ๐—ฒ๐—ป๐˜๐˜€, ๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ. Inference costs haven't collapsed, and burning VC cash to subsidize unit economics is a bridge, not a business model. The incumbents should be winning on P&L. They're losing on product velocity and AI-readiness. That's a solvable problem if the board has the will to ship. Vendors without a second business, without a data moat, and without regulatory insulation will still lose, despite having better margins than their AI-native challengers. Customers switch on features and speed, not on unit economics. ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ฟ๐˜๐—ถ๐—ฐ๐—ฎ๐—น๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐˜€๐—ฎ๐—ณ๐—ฒ ๐—ต๐—ฎ๐—ฟ๐—ฏ๐—ผ๐—ฟ, ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ป๐—น๐˜† ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ. Everywhere else, the premium is about to get competed away. Any fund underwriting vertical SaaS exposure right now should be asking the second-business question before the next check clears. DM me, email me brad@crossoverresearch.com, or let's chat about your portfolio/underwriting process (book.crossoverresearch.com). Crossoverresearch.com
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Brad Lyons retweeted
The goal of AI isn't to replace software. It's to replace labor
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๐—ง๐—›๐—˜ ๐—”๐—œ ๐—ฃ๐—Ÿ๐—”๐—ฌ๐—•๐—ข๐—ข๐—ž ๐—™๐—ข๐—ฅ ๐—ข๐—ฃ๐—˜๐—ฅ๐—”๐—ง๐—ข๐—ฅ๐—ฆ ๐—”๐—ก๐—— ๐—œ๐—ก๐—ฉ๐—˜๐—ฆ๐—ง๐—ข๐—ฅ๐—ฆ The technical stack matters more than ever. If the vendors in your stack aren't shipping aggressively, your competitors are already outpacing you. Every C-suite and CTO should be running a full evaluation of vendor product development timelines right now. ๐—ฆ๐—ฝ๐—ฒ๐—ฒ๐—ฑ ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ณ๐—ฎ๐—ฐ๐˜๐—ผ๐—ฟ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€ ๐—บ๐—ผ๐˜€๐˜, and the delta between internal tooling and your existing vendors is what determines whether you're a ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ ๐—ผ๐—ฟ ๐—ฎ ๐—น๐—ฎ๐—ด๐—ด๐—ฎ๐—ฟ๐—ฑ. Before I get into it, three questions every founder and C-suite team needs to answer: 1) When did you last audit your vendor stack for shipping velocity? 2) If Anthropic or OpenAI shipped your core capability tomorrow as a native feature, what would you still own? 3) Can you, the CEO, explain your product's AI architecture in under 5 minutes without deferring to your CTO? ๐—”๐—ก๐—ง๐—›๐—ฅ๐—ข๐—ฃ๐—œ๐—– ๐—•๐—”๐—ฆ๐—˜๐—Ÿ๐—œ๐—ก๐—˜ In 30 days: Claude Opus 4.7. Claude Design. Project Glasswing with Mythos Preview. Cowork GA on Mac and Windows. Computer use in Cowork and Claude Code. Interactive apps on mobile. Auto mode and /ultrareview in Claude Code. ๐— ๐—ผ๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐˜๐—ต๐—ฎ๐—ป ๐—บ๐—ผ๐˜€๐˜ ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜€๐—ต๐—ถ๐—ฝ๐—ฝ๐—ฒ๐—ฑ ๐—ถ๐—ป ๐˜๐˜„๐—ผ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€. Imagine an Olympian showing up to your after-work sports league. Cool to watch, not a fair fight. And they sit in the ๐—ฟ๐—ถ๐˜€๐—ธ-๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ถ๐—ป๐—ฐ๐˜‚๐—ฏ๐—ฎ๐˜๐—ผ๐—ฟ ๐˜€๐—ฒ๐—ฎ๐˜. Every business building on Anthropic's platform to stay competitive is also showing them which vectors are worth attacking. Claude Design came for Figma the week it shipped. Claude Code came for Cursor. ๐—ฌ๐—ผ๐˜‚ ๐—ฏ๐˜‚๐—ถ๐—น๐—ฑ ๐˜๐—ต๐—ฒ ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜. ๐—”๐—ป๐˜๐—ต๐—ฟ๐—ผ๐—ฝ๐—ถ๐—ฐ ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ถ๐—ด๐—ป๐—ฎ๐—น. ๐—ง๐—ต๐—ฒ๐˜† ๐˜€๐—ต๐—ถ๐—ฝ ๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ. Reading the signal only works if you can act on it faster than anyone else, and that's why ๐—”๐—ป๐˜๐—ต๐—ฟ๐—ผ๐—ฝ๐—ถ๐—ฐ'๐˜€ ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐˜€ ๐—ฟ๐˜‚๐—ป ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—ฎ ๐˜๐—ผ๐—ธ๐—ฒ๐—ป ๐—ฐ๐—ฒ๐—ถ๐—น๐—ถ๐—ป๐—ด. The NYT reported one engineer spent over $150,000 on Claude Code in a single month. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐—ป๐—ผ๐˜ ๐—ฎ ๐—ฏ๐˜‚๐—ด. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐—ถ๐—ป๐—ฐ๐—ฒ๐—ป๐˜๐—ถ๐˜ƒ๐—ฒ ๐˜€๐˜๐—ฟ๐˜‚๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ. Uber rolled Claude Code to 5,000 engineers and ๐—ฏ๐—น๐—ฒ๐˜„ ๐—ถ๐˜๐˜€ ๐—ฒ๐—ป๐˜๐—ถ๐—ฟ๐—ฒ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ ๐—”๐—œ ๐—ฏ๐˜‚๐—ฑ๐—ด๐—ฒ๐˜ ๐—ถ๐—ป ๐—ณ๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐—ป๐˜๐—ต๐˜€. CTO Praveen Neppalli Naga: "I'm back to the drawing board, because the budget I thought I would need is blown away already." He's replanning upward, not pulling back. ๐—ง๐—ต๐—ฎ๐˜ ๐—ฎ๐˜€๐˜†๐—บ๐—บ๐—ฒ๐˜๐—ฟ๐˜† ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ด๐—ฎ๐—ฝ: Anthropic ships without a cost ceiling. Every buyer ships with one. ๐—ฆ๐—ฃ๐—˜๐—˜๐—— ๐—œ๐—ฆ ๐—ง๐—›๐—˜ ๐— ๐—ข๐—”๐—ง Every SaaS vendor in your stack should be benchmarked against internal dev velocity. If your team with Claude can ship in weeks what your vendors take quarters to deliver, those vendors aren't buying you time anymore. ๐—ง๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐—ฐ๐—ผ๐˜€๐˜๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ถ๐—บ๐—ฒ. The question on every renewal is no longer "is this vendor reliable." It's ๐˜„๐—ผ๐—ฟ๐˜๐—ต ๐˜๐—ต๐—ฒ ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฐ๐—ถ๐˜๐˜† ๐—ด๐—ฎ๐—ฝ ๐—ถ๐˜ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€. If the answer is no, they're the thing killing you. ๐—ฉ๐—œ๐—•๐—˜ ๐—ฆ๐—Ÿ๐—ข๐—ฃ ๐—œ๐—ฆ ๐—” ๐—ฆ๐—ž๐—œ๐—Ÿ๐—Ÿ ๐—œ๐—ฆ๐—ฆ๐—จ๐—˜ Most people dismissing AI coding as slop are reacting to bad implementations, not AI itself. The slop they're seeing is real. ๐—œ๐˜'๐˜€ ๐—ฎ ๐˜€๐—ธ๐—ถ๐—น๐—น ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฟ๐—ฐ๐—ต๐—ถ๐˜๐—ฒ๐—ฐ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ, ๐—ป๐—ผ๐˜ ๐—ฎ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—น ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ. Good engineers put proper bounds in place: modular architecture, shared layers, fallback patterns, drift detection. ๐——๐—ผ๐—ป๐—ฒ ๐—ฟ๐—ถ๐—ด๐—ต๐˜, ๐˜ƒ๐—ถ๐—ฏ๐—ฒ ๐—ฐ๐—ผ๐—ฑ๐—ถ๐—ป๐—ด ๐—ถ๐˜€ ๐Ÿญ๐Ÿฌ๐˜… ๐—น๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐—ฎ๐—ด๐—ฒ. The architecture you build on determines whether AI compounds or corrupts. Proof point: Boris Cherny, head of Claude Code, said Anthropic's AI coded "pretty much all" of Cowork, ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐—ถ๐—ป ๐—ฟ๐—ผ๐˜‚๐—ด๐—ต๐—น๐˜† ๐˜๐˜„๐—ผ ๐˜„๐—ฒ๐—ฒ๐—ธ๐˜€. ๐—ง๐—›๐—˜ ๐—ฆ๐—ง๐—”๐—ฅ๐—ง๐—จ๐—ฃ ๐—ช๐—œ๐—ก๐——๐—ข๐—ช Startups with no legacy architecture have a ๐—ป๐—ฎ๐—ฟ๐—ฟ๐—ผ๐˜„, ๐—ฟ๐—ฒ๐—ฎ๐—น ๐˜„๐—ถ๐—ป๐—ฑ๐—ผ๐˜„ ๐˜๐—ผ ๐—ต๐—ถ๐˜ ๐—”๐—ฅ๐—ฅ ๐˜๐—ต๐—ฟ๐—ฒ๐˜€๐—ต๐—ผ๐—น๐—ฑ๐˜€ ๐—ป๐—ผ ๐—ผ๐—ป๐—ฒ ๐˜๐—ต๐—ผ๐˜‚๐—ด๐—ต๐˜ ๐—ฝ๐—ผ๐˜€๐˜€๐—ถ๐—ฏ๐—น๐—ฒ. Disadvantage: data breadth. Advantage: data capture design. ๐—”๐—ฟ๐—ฐ๐—ต๐—ถ๐˜๐—ฒ๐—ฐ๐˜ ๐—”๐—œ-๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ฑ๐—ฎ๐˜† ๐—ผ๐—ป๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐˜†๐—ผ๐˜‚ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ณ๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—ฝ๐—ผ๐—ฟ๐˜ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ๐˜€. ๐—”๐—œ-๐—™๐—œ๐—ฅ๐—ฆ๐—ง ๐—–-๐—ฆ๐—จ๐—œ๐—ง๐—˜๐—ฆ ๐—ฆ๐—›๐—ข๐—จ๐—Ÿ๐—— ๐—•๐—˜ ๐—”๐—ก ๐—จ๐—ก๐——๐—˜๐—ฅ๐—ช๐—ฅ๐—œ๐—ง๐—œ๐—ก๐—š ๐—ฅ๐—˜๐—ค๐—จ๐—œ๐—ฅ๐—˜๐— ๐—˜๐—ก๐—ง ๐—™๐—ผ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—–-๐˜€๐˜‚๐—ถ๐˜๐—ฒ๐˜€ ๐˜„๐—ต๐—ผ ๐—ฑ๐—ฒ๐—น๐—ฒ๐—ด๐—ฎ๐˜๐—ฒ ๐—”๐—œ ๐—ณ๐—น๐˜‚๐—ฒ๐—ป๐—ฐ๐˜† ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฎ๐—น๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—น๐—ผ๐˜€๐˜. Secondhand information moves too slowly in a market where architecture decisions compound daily. C-suites set vision, and successful AI deployments come from leaders who can ๐—ฐ๐—ผ๐—ป๐—ณ๐—ถ๐—ด๐˜‚๐—ฟ๐—ฒ, ๐—ป๐—ผ๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ. If you're deferring to someone more technical than you on strategic AI calls, you're reacting to a market someone else is reading in real time. ๐—ช๐—›๐—”๐—ง ๐—”๐—–๐—ง๐—จ๐—”๐—Ÿ๐—Ÿ๐—ฌ ๐—ฆ๐—Ÿ๐—ข๐—ช๐—ฆ ๐—˜๐—ก๐—ง๐—˜๐—ฅ๐—ฃ๐—ฅ๐—œ๐—ฆ๐—˜๐—ฆ ๐—ง๐—ต๐—ฒ ๐—ฟ๐—ฒ๐—ฎ๐—น ๐—ธ๐—ถ๐—น๐—น๐—ฒ๐—ฟ๐˜€: procurement cycles, security review, SOC 2 / HIPAA / FedRAMP regimes, change management, and RAG that doesn't scale to real corpus volume. Most enterprises are managing AI like a side project inside a pre-AI codebase. ๐—ง๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ธ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐˜€๐˜†๐—บ๐—ฝ๐˜๐—ผ๐—บ, ๐—ป๐—ผ๐˜ ๐˜๐—ต๐—ฒ ๐—ฑ๐—ถ๐˜€๐—ฒ๐—ฎ๐˜€๐—ฒ. ๐—ง๐—ต๐—ฒ ๐—ณ๐—ถ๐˜… ๐—ถ๐˜€๐—ป'๐˜ ๐—ฎ๐—ป๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐—ฝ๐—ถ๐—น๐—ผ๐˜. Stand up a dedicated AI review track so security and procurement don't restart from zero on every vendor eval. Put a single C-suite owner on AI budget with authority to spend, not a committee. Build AI-native services parallel to the legacy codebase, not bolted onto it. ๐—ง๐—ต๐—ถ๐˜€ ๐—ถ๐˜€ ๐˜„๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—–๐—ฟ๐—ผ๐˜€๐˜€๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐˜€๐—ฝ๐—ฒ๐—ป๐—ฑ๐˜€ ๐—บ๐—ผ๐˜€๐˜ ๐—ผ๐—ณ ๐—ถ๐˜๐˜€ ๐˜๐—ถ๐—บ๐—ฒ. We score AI Capability and AI Resilience across PE portfolios and operators, and most organizations are further behind than they think. ๐—ง๐—›๐—˜ ๐—ช๐—ฅ๐—”๐—ฃ๐—ฃ๐—˜๐—ฅ ๐—•๐—Ÿ๐—ข๐—ข๐——๐—•๐—”๐—ง๐—› The majority of companies marketed as "AI-native" are repackaged base models with a UI on top. ๐—™๐—ผ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ๐˜€ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ผ ๐—ด๐—ฒ๐˜ ๐—บ๐˜‚๐—ฐ๐—ต ๐˜€๐—ต๐—ฎ๐—ฟ๐—ฝ๐—ฒ๐—ฟ ๐—ฎ๐˜ ๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐˜๐—ฟ๐˜‚๐—ฒ ๐—บ๐—ผ๐—ฎ๐˜๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐—ฎ ๐—ต๐—ฒ๐—ฎ๐—ฑ ๐˜€๐˜๐—ฎ๐—ฟ๐˜ ๐—ฑ๐—ฟ๐—ฒ๐˜€๐˜€๐—ฒ๐—ฑ ๐˜‚๐—ฝ ๐—ฎ๐˜€ ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜†. Some wrappers will monetize fast and sell to strategics in the next 2-4 years. Most won't. Two forces compress the field: AI participation costs (infrastructure plus token burn) keep rising, and customer wallet share for AI tooling is finite. Only so many winners emerge per category. ๐—ง๐—ต๐—ฒ ๐—ฟ๐—ฒ๐˜€๐˜ ๐—ฟ๐—ฒ๐˜๐˜‚๐—ฟ๐—ป ๐—ฐ๐—ฎ๐—ฝ๐—ถ๐˜๐—ฎ๐—น ๐—ฎ๐˜ ๐—ฏ๐—ฒ๐˜€๐˜, ๐˜‡๐—ฒ๐—ฟ๐—ผ ๐—ฎ๐˜ ๐˜„๐—ผ๐—ฟ๐˜€๐˜. ๐—ช๐—›๐—ข ๐—ฆ๐—จ๐—ฅ๐—ฉ๐—œ๐—ฉ๐—˜๐—ฆ Three archetypes make it through the cycle. Vendors with proprietary data, engineered workflows, regulated-vertical lock-in, or hardware-attached integrations deep enough that a native platform release can't replace them. SaaS incumbents that rebuild before their slot gets benchmarked out of the stack. Founders fluent enough to dictate AI strategy, not delegate it. Configured, not approved. ๐—œ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ฐ๐—ฎ๐—ป'๐˜ ๐—ฎ๐—ฟ๐˜๐—ถ๐—ฐ๐˜‚๐—น๐—ฎ๐˜๐—ฒ ๐—ต๐—ผ๐˜„ ๐—Ÿ๐—Ÿ๐— ๐˜€ ๐—ณ๐—ถ๐˜ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—ถ๐—ป ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ ๐Ÿฑ ๐—บ๐—ถ๐—ป๐˜‚๐˜๐—ฒ๐˜€, ๐˜†๐—ผ๐˜‚'๐—ฟ๐—ฒ ๐—ป๐—ผ๐˜ ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ฎ๐—ฏ๐—น๐—ฒ. Email brad@crossoverresearch.com with "investor checklist" or "founder checklist" and I'll send you the 20 questions every investor or every founder should be asking right now.
In August I wrote a thesis I never published. The funds I was warning were key Crossover Research clients, so I stayed quiet. Since then, ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ผ๐˜„๐—ป ๐Ÿฑ๐Ÿฌ% . Salesforce $CRM, ServiceNow $NOW, Adobe $ADBE, Workday $WDAY all off 40% from highs. Thomson Reuters $TRI dropped 16% in a single session on the Anthropic legal agent launch. The SaaSpocalypse arrived. So here's the follow-up. Not commentary on what happened, but where I think this goes next. Most vertical SaaS companies aren't underperforming because their software is bad. ๐—ง๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐˜๐—ต๐—ฒ๐˜† ๐—ป๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฒ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€. And the first business is under attack. For twenty years, one of the biggest SaaS moats was engineering complexity: deep technical talent, long roadmaps, compounding codebases that were genuinely hard to replicate. ๐—”๐—œ ๐˜‚๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ฎ๐—น๐—บ๐—ผ๐˜€๐˜ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ถ๐—ด๐—ต๐˜. Product development is democratizing to operators with no code background but strong product vision. Look at Anthropic: they've built the engine and are shipping lookalike products at a cadence that would have taken a legacy SaaS vendor three years of roadmap, with a fraction of the headcount. That pace can kill legacy businesses overnight. ๐—œ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—บ๐—ผ๐—ฎ๐˜ ๐—ถ๐˜€ ๐—ด๐—ผ๐—ป๐—ฒ, ๐—ณ๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐—ฎ๐˜๐˜€ ๐—ฟ๐—ฒ๐—บ๐—ฎ๐—ถ๐—ป: ๐—ฑ๐—ถ๐˜€๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป, ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ฑ๐—ฎ๐˜๐—ฎ, ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—น๐—ผ๐˜„ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต, ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป. The first three are moats the company builds. The fourth is a moat the company captures, and it's the one most resistant to AI disruption. ๐—ฅ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜…๐—ถ๐˜๐˜† ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜€๐˜„๐—ถ๐˜๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ป๐—ผ๐˜๐—ต๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฑ๐—ผ ๐˜„๐—ถ๐˜๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—พ๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†. Once a vendor is embedded in a compliance workflow, ripping them out means re-attesting, re-auditing, and re-certifying every downstream process. The buyer isn't paying for software, they're paying for the accumulated paper trail. Tyler Technologies ($TYL) is the clearest version of the pattern. State and local government software across courts, public safety, assessment, and ERP. Every module is married to statutory process, FIPS, CJIS, audit trails, and procurement cycles that take years. TYL is down 42% TTM and 2026 guidance came in soft, but the moat didn't break. Revenue still compounded, and government procurement runs on five-year cycles, not five-week news cycles. Veeva is the sharper version. Revenue up 16% in FY26, Q4 beat, the stock still down 25%. The market is selling execution, not weakness. Guidewire in P&C insurance, where regulatory filings and rate approvals anchor the stack, sits in the same setup: still compounding ARR, still winning cloud conversions, multiple reset anyway. Same pattern across all three: multiples compressed, fundamentals intact. The moat is the regulatory surface area itself, and it compounds because the rules get more complex, not less. ๐—œ ๐˜„๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฃ๐—ฎ๐—น๐—ฎ๐—ป๐˜๐—ถ๐—ฟ ๐—ฎ๐˜ $๐Ÿญ๐Ÿฏ (read that here: x.com/blyons151/status/17920โ€ฆ). ๐—ก๐—ผ๐˜ ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—น ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜๐—ผ๐—ผ๐—น๐—ถ๐—ป๐—ด. ๐—•๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ผ๐—ป๐˜๐—ผ๐—น๐—ผ๐—ด๐˜†. Palantir is the proprietary-data version of the regulatory thesis. Once Palantir sits between the customer and their own data, ripping it out means rebuilding the data model from scratch. Snowflake and Databricks never had that entrenchment layer. AIP bootcamps then turned the data moat into a distribution moat: 660 bootcamps in a single quarter, 94% y/y US customer deal growth, bookings at 1.9x sales. Own the data, ship functional AI on top of it, let the GTM compound. Every vertical incumbent has a version of this available. The question is whether they'll build it before a challenger does. But regulatory insulation is necessary, not sufficient. Plenty of vendors inside regulated verticals are still getting squeezed because they never became AI-native. BlackLine ($BL) and Trintech are feeling it in close and reconciliation as Numeric, Maximor, and Stacks build AI-native from day one. nCino ($NCNO) in banking faces the same challenge. The regulatory moat buys you time. It doesn't buy you the decade. ๐—ง๐—ต๐—ฒ ๐˜„๐—ถ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ๐—บ๐˜‚๐—น๐—ฎ ๐—ถ๐˜€ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ผ๐—ฟ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐˜€๐˜‚๐—ฟ๐—ณ๐—ฎ๐—ฐ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ๐—ฎ ๐—ฝ๐—น๐˜‚๐˜€ ๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—œ, ๐—ป๐—ผ๐˜ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ. Look at why Claude is winning. Anthropic isn't competing on model benchmarks, they're competing on functional workflow. Building for the user, not the leaderboard. That's the playbook vertical incumbents need to run. Take the moat you already have, whether it's regulatory or data-entrenchment, layer genuine workflow AI on top, and the challenger can't catch you. The vendors that do both win the decade. The ones that rely on inertia alone get caught. The ones that ship AI without an anchor get commoditized. You need both. ๐—ง๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ ๐—ถ๐˜€ ๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ต๐—ถ๐˜€ ๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐—น๐˜†. A study we ran with Battery Ventures on AI adoption in the Office of the CFO (battery.com/blog/first-codinโ€ฆ) surveyed 129 finance leaders at companies from $50M to $5B in revenue. 77% said they want to uplevel existing systems with AI from new vendors that layer onto existing systems. Only 15% want to replace their current system of record with an AI-native platform. The incumbent wins if they ship AI. The AI-native challenger wins only if the incumbent doesn't. The signal shows up in our VoC data too. In regulated verticals, mission criticality scores cluster above 9, and NPS doesn't track satisfaction, it tracks switching friction. Customers will tell you the product is mediocre and still score it 9 on "would not switch" because the compliance team vetoes any alternative. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ถ๐—ด๐—ป๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—ฎ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ-๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ, ๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฎ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ ๐—ถ๐˜€ ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜† ๐˜€๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐˜๐—ต๐—ฒ ๐—”๐—œ ๐—ฐ๐˜‚๐—ฟ๐˜ƒ๐—ฒ. Which brings us back to the second business for everyone outside the regulated or data-entrenched moat. Seat ARR got them to $100M. But with the shift to agentic workforce structures, partial human capital replacement, and pricing pressure compressing margins, the traditional SaaS model has to transform fast. The next $500M comes from monetizing the installed base: marketplace rake on demand they generate for their own customers, capital products underwritten by their own transaction data, supplier monetization, brand partnerships, group buying. The assets are already sitting there. Captive SMB audience. Proprietary transaction and behavioral data. A distribution pipe (the UI itself) that delivers new products at near-zero CAC. ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐—ถ๐˜€ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ถ๐—น๐—น. Monetizing the installed base requires a different org than the one that got you to scale. Different GTM, P&L optics, and talent. Founders and boards under-invest because year one looks worse before it looks better, and public markets punish any SaaS multiple that starts to look like fintech or marketplace. So the second business never ships. The round prices in the optionality. The multiple compresses. The exit underwhelms. ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฒ ๐—ฑ๐—ถ๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด: ๐Ÿญ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐˜€๐˜‚๐—ฏ๐˜€๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด? Under 5%, they haven't started. 10 to 20%, thesis is live. Over 20%, it's working. ๐Ÿฎ. ๐—›๐—ผ๐˜„ ๐—ต๐—ฎ๐—ฟ๐—ฑ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐—ถ๐˜ ๐—ฏ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฐ๐—ฟ๐—ฎ๐˜๐—ฐ๐—ต ๐˜„๐—ถ๐˜๐—ต ๐—”๐—œ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†? If a well-funded team with Claude and six engineers could rebuild the functional product in nine months, the software isn't the moat. The moat has to live somewhere else: proprietary data, a network, integrations, or regulatory surface area the challenger can't clear. If you can't point to at least one, you're underwriting a melting ice cube. ๐Ÿฏ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ'๐˜€ ๐˜€๐˜๐—ถ๐—ฐ๐—ธ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ถ๐˜€ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜†, ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐˜„๐—ฎ๐˜† ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐˜‚๐—น๐—ฒ ๐˜€๐—ฒ๐˜ ๐—บ๐—ผ๐˜ƒ๐—ถ๐—ป๐—ด? A regulatory moat evaporates if the regulation simplifies. Underwrite the direction of travel, not just the current state. ๐—”๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฐ๐—น๐—ผ๐—ฐ๐—ธ ๐—ถ๐˜€ ๐˜๐—ถ๐—ด๐—ต๐˜๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐—บ๐—ผ๐˜€๐˜ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ. Retention in enterprise SaaS has largely been defined by the pain of systems replacement, not genuine moat. If the stickiness isn't backed by proprietary data, a harvesting flywheel, or regulatory surface area, those vendors are about to get disrupted. Pure seat-based pricing is dying unless vendors embrace agent-seat models, and LLM providers have been subsidizing the market on token cost, with recent pricing shifts signaling cash reserves aren't infinite. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ต๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ผ๐—ถ๐—ป๐˜: ๐—”๐—œ-๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ถ๐˜๐—ผ๐—ฟ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜„๐—ผ๐—ฟ๐˜€๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜€๐˜€ ๐—บ๐—ฎ๐—ฟ๐—ด๐—ถ๐—ป๐˜€ ๐˜๐—ต๐—ฎ๐—ป ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐—ถ๐—ป๐—ฐ๐˜‚๐—บ๐—ฏ๐—ฒ๐—ป๐˜๐˜€, ๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ. Inference costs haven't collapsed, and burning VC cash to subsidize unit economics is a bridge, not a business model. The incumbents should be winning on P&L. They're losing on product velocity and AI-readiness. That's a solvable problem if the board has the will to ship. Vendors without a second business, without a data moat, and without regulatory insulation will still lose, despite having better margins than their AI-native challengers. Customers switch on features and speed, not on unit economics. ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ฟ๐˜๐—ถ๐—ฐ๐—ฎ๐—น๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐˜€๐—ฎ๐—ณ๐—ฒ ๐—ต๐—ฎ๐—ฟ๐—ฏ๐—ผ๐—ฟ, ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ป๐—น๐˜† ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ. Everywhere else, the premium is about to get competed away. Any fund underwriting vertical SaaS exposure right now should be asking the second-business question before the next check clears. DM me, email me brad@crossoverresearch.com, or let's chat about your portfolio/underwriting process (book.crossoverresearch.com). Crossoverresearch.com
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In August I wrote a thesis I never published. The funds I was warning were key Crossover Research clients, so I stayed quiet. Since then, ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฑ๐—ผ๐˜„๐—ป ๐Ÿฑ๐Ÿฌ% . Salesforce $CRM, ServiceNow $NOW, Adobe $ADBE, Workday $WDAY all off 40% from highs. Thomson Reuters $TRI dropped 16% in a single session on the Anthropic legal agent launch. The SaaSpocalypse arrived. So here's the follow-up. Not commentary on what happened, but where I think this goes next. Most vertical SaaS companies aren't underperforming because their software is bad. ๐—ง๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฝ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐˜๐—ต๐—ฒ๐˜† ๐—ป๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐—ฏ๐˜‚๐—ถ๐—น๐˜ ๐˜๐—ต๐—ฒ ๐˜€๐—ฒ๐—ฐ๐—ผ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€. And the first business is under attack. For twenty years, one of the biggest SaaS moats was engineering complexity: deep technical talent, long roadmaps, compounding codebases that were genuinely hard to replicate. ๐—”๐—œ ๐˜‚๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฑ ๐˜๐—ต๐—ฎ๐˜ ๐—ฎ๐—น๐—บ๐—ผ๐˜€๐˜ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐—ป๐—ถ๐—ด๐—ต๐˜. Product development is democratizing to operators with no code background but strong product vision. Look at Anthropic: they've built the engine and are shipping lookalike products at a cadence that would have taken a legacy SaaS vendor three years of roadmap, with a fraction of the headcount. That pace can kill legacy businesses overnight. ๐—œ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฒ๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—บ๐—ผ๐—ฎ๐˜ ๐—ถ๐˜€ ๐—ด๐—ผ๐—ป๐—ฒ, ๐—ณ๐—ผ๐˜‚๐—ฟ ๐—บ๐—ผ๐—ฎ๐˜๐˜€ ๐—ฟ๐—ฒ๐—บ๐—ฎ๐—ถ๐—ป: ๐—ฑ๐—ถ๐˜€๐˜๐—ฟ๐—ถ๐—ฏ๐˜‚๐˜๐—ถ๐—ผ๐—ป, ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฟ๐—ถ๐—ฒ๐˜๐—ฎ๐—ฟ๐˜† ๐—ฑ๐—ฎ๐˜๐—ฎ, ๐˜„๐—ผ๐—ฟ๐—ธ๐—ณ๐—น๐—ผ๐˜„ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต, ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป. The first three are moats the company builds. The fourth is a moat the company captures, and it's the one most resistant to AI disruption. ๐—ฅ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜…๐—ถ๐˜๐˜† ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜€๐˜„๐—ถ๐˜๐—ฐ๐—ต๐—ถ๐—ป๐—ด ๐—ฐ๐—ผ๐˜€๐˜๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ป๐—ผ๐˜๐—ต๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฑ๐—ผ ๐˜„๐—ถ๐˜๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—พ๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜†. Once a vendor is embedded in a compliance workflow, ripping them out means re-attesting, re-auditing, and re-certifying every downstream process. The buyer isn't paying for software, they're paying for the accumulated paper trail. Tyler Technologies ($TYL) is the clearest version of the pattern. State and local government software across courts, public safety, assessment, and ERP. Every module is married to statutory process, FIPS, CJIS, audit trails, and procurement cycles that take years. TYL is down 42% TTM and 2026 guidance came in soft, but the moat didn't break. Revenue still compounded, and government procurement runs on five-year cycles, not five-week news cycles. Veeva is the sharper version. Revenue up 16% in FY26, Q4 beat, the stock still down 25%. The market is selling execution, not weakness. Guidewire in P&C insurance, where regulatory filings and rate approvals anchor the stack, sits in the same setup: still compounding ARR, still winning cloud conversions, multiple reset anyway. Same pattern across all three: multiples compressed, fundamentals intact. The moat is the regulatory surface area itself, and it compounds because the rules get more complex, not less. ๐—œ ๐˜„๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฃ๐—ฎ๐—น๐—ฎ๐—ป๐˜๐—ถ๐—ฟ ๐—ฎ๐˜ $๐Ÿญ๐Ÿฏ (read that here: x.com/blyons151/status/17920โ€ฆ). ๐—ก๐—ผ๐˜ ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—น ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐˜๐—ผ๐—ผ๐—น๐—ถ๐—ป๐—ด. ๐—•๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ผ๐—ป๐˜๐—ผ๐—น๐—ผ๐—ด๐˜†. Palantir is the proprietary-data version of the regulatory thesis. Once Palantir sits between the customer and their own data, ripping it out means rebuilding the data model from scratch. Snowflake and Databricks never had that entrenchment layer. AIP bootcamps then turned the data moat into a distribution moat: 660 bootcamps in a single quarter, 94% y/y US customer deal growth, bookings at 1.9x sales. Own the data, ship functional AI on top of it, let the GTM compound. Every vertical incumbent has a version of this available. The question is whether they'll build it before a challenger does. But regulatory insulation is necessary, not sufficient. Plenty of vendors inside regulated verticals are still getting squeezed because they never became AI-native. BlackLine ($BL) and Trintech are feeling it in close and reconciliation as Numeric, Maximor, and Stacks build AI-native from day one. nCino ($NCNO) in banking faces the same challenge. The regulatory moat buys you time. It doesn't buy you the decade. ๐—ง๐—ต๐—ฒ ๐˜„๐—ถ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ๐—บ๐˜‚๐—น๐—ฎ ๐—ถ๐˜€ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ผ๐—ฟ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐˜€๐˜‚๐—ฟ๐—ณ๐—ฎ๐—ฐ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ๐—ฎ ๐—ฝ๐—น๐˜‚๐˜€ ๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—œ, ๐—ป๐—ผ๐˜ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ. Look at why Claude is winning. Anthropic isn't competing on model benchmarks, they're competing on functional workflow. Building for the user, not the leaderboard. That's the playbook vertical incumbents need to run. Take the moat you already have, whether it's regulatory or data-entrenchment, layer genuine workflow AI on top, and the challenger can't catch you. The vendors that do both win the decade. The ones that rely on inertia alone get caught. The ones that ship AI without an anchor get commoditized. You need both. ๐—ง๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ ๐—ถ๐˜€ ๐˜๐—ฒ๐—น๐—น๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜๐—ต๐—ถ๐˜€ ๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐—น๐˜†. A study we ran with Battery Ventures on AI adoption in the Office of the CFO (battery.com/blog/first-codinโ€ฆ) surveyed 129 finance leaders at companies from $50M to $5B in revenue. 77% said they want to uplevel existing systems with AI from new vendors that layer onto existing systems. Only 15% want to replace their current system of record with an AI-native platform. The incumbent wins if they ship AI. The AI-native challenger wins only if the incumbent doesn't. The signal shows up in our VoC data too. In regulated verticals, mission criticality scores cluster above 9, and NPS doesn't track satisfaction, it tracks switching friction. Customers will tell you the product is mediocre and still score it 9 on "would not switch" because the compliance team vetoes any alternative. ๐—ง๐—ต๐—ฎ๐˜'๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ถ๐—ด๐—ป๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ ๐—ผ๐—ณ ๐—ฎ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ-๐—ถ๐—ป๐˜€๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ, ๐—ฎ๐˜€ ๐—น๐—ผ๐—ป๐—ด ๐—ฎ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜ƒ๐—ฒ๐—ป๐—ฑ๐—ผ๐—ฟ ๐—ถ๐˜€ ๐—ฎ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ๐—น๐˜† ๐˜€๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐˜๐—ต๐—ฒ ๐—”๐—œ ๐—ฐ๐˜‚๐—ฟ๐˜ƒ๐—ฒ. Which brings us back to the second business for everyone outside the regulated or data-entrenched moat. Seat ARR got them to $100M. But with the shift to agentic workforce structures, partial human capital replacement, and pricing pressure compressing margins, the traditional SaaS model has to transform fast. The next $500M comes from monetizing the installed base: marketplace rake on demand they generate for their own customers, capital products underwritten by their own transaction data, supplier monetization, brand partnerships, group buying. The assets are already sitting there. Captive SMB audience. Proprietary transaction and behavioral data. A distribution pipe (the UI itself) that delivers new products at near-zero CAC. ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ป๐—ด ๐—ถ๐˜€ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐˜„๐—ถ๐—น๐—น. Monetizing the installed base requires a different org than the one that got you to scale. Different GTM, P&L optics, and talent. Founders and boards under-invest because year one looks worse before it looks better, and public markets punish any SaaS multiple that starts to look like fintech or marketplace. So the second business never ships. The round prices in the optionality. The multiple compresses. The exit underwhelms. ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฒ ๐—ฑ๐—ถ๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ป๐—ผ๐˜ ๐—ฒ๐—ป๐—ผ๐˜‚๐—ด๐—ต ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ผ๐—ฟ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฎ๐˜€๐—ธ๐—ถ๐—ป๐—ด: ๐Ÿญ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฒ๐˜€ ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐˜€๐˜‚๐—ฏ๐˜€๐—ฐ๐—ฟ๐—ถ๐—ฝ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด? Under 5%, they haven't started. 10 to 20%, thesis is live. Over 20%, it's working. ๐Ÿฎ. ๐—›๐—ผ๐˜„ ๐—ต๐—ฎ๐—ฟ๐—ฑ ๐˜„๐—ผ๐˜‚๐—น๐—ฑ ๐—ถ๐˜ ๐—ฏ๐—ฒ ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜€๐—ฐ๐—ฟ๐—ฎ๐˜๐—ฐ๐—ต ๐˜„๐—ถ๐˜๐—ต ๐—”๐—œ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†? If a well-funded team with Claude and six engineers could rebuild the functional product in nine months, the software isn't the moat. The moat has to live somewhere else: proprietary data, a network, integrations, or regulatory surface area the challenger can't clear. If you can't point to at least one, you're underwriting a melting ice cube. ๐Ÿฏ. ๐—ช๐—ต๐—ฎ๐˜ ๐—ฝ๐—ฒ๐—ฟ๐—ฐ๐—ฒ๐—ป๐˜ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐˜‚๐˜†๐—ฒ๐—ฟ'๐˜€ ๐˜€๐˜๐—ถ๐—ฐ๐—ธ๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ถ๐˜€ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜†, ๐—ฎ๐—ป๐—ฑ ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐˜„๐—ฎ๐˜† ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฟ๐˜‚๐—น๐—ฒ ๐˜€๐—ฒ๐˜ ๐—บ๐—ผ๐˜ƒ๐—ถ๐—ป๐—ด? A regulatory moat evaporates if the regulation simplifies. Underwrite the direction of travel, not just the current state. ๐—”๐—ป๐—ฑ ๐˜๐—ต๐—ฒ ๐—ฐ๐—น๐—ผ๐—ฐ๐—ธ ๐—ถ๐˜€ ๐˜๐—ถ๐—ด๐—ต๐˜๐—ฒ๐—ฟ ๐˜๐—ต๐—ฎ๐—ป ๐—บ๐—ผ๐˜€๐˜ ๐—ฟ๐—ฒ๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ. Retention in enterprise SaaS has largely been defined by the pain of systems replacement, not genuine moat. If the stickiness isn't backed by proprietary data, a harvesting flywheel, or regulatory surface area, those vendors are about to get disrupted. Pure seat-based pricing is dying unless vendors embrace agent-seat models, and LLM providers have been subsidizing the market on token cost, with recent pricing shifts signaling cash reserves aren't infinite. ๐—›๐—ฒ๐—ฟ๐—ฒ'๐˜€ ๐˜๐—ต๐—ฒ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฝ๐—ผ๐—ถ๐—ป๐˜: ๐—”๐—œ-๐—ป๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ถ๐˜๐—ผ๐—ฟ๐˜€ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜„๐—ผ๐—ฟ๐˜€๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜€๐˜€ ๐—บ๐—ฎ๐—ฟ๐—ด๐—ถ๐—ป๐˜€ ๐˜๐—ต๐—ฎ๐—ป ๐—ฆ๐—ฎ๐—ฎ๐—ฆ ๐—ถ๐—ป๐—ฐ๐˜‚๐—บ๐—ฏ๐—ฒ๐—ป๐˜๐˜€, ๐—ป๐—ผ๐˜ ๐—ฏ๐—ฒ๐˜๐˜๐—ฒ๐—ฟ. Inference costs haven't collapsed, and burning VC cash to subsidize unit economics is a bridge, not a business model. The incumbents should be winning on P&L. They're losing on product velocity and AI-readiness. That's a solvable problem if the board has the will to ship. Vendors without a second business, without a data moat, and without regulatory insulation will still lose, despite having better margins than their AI-native challengers. Customers switch on features and speed, not on unit economics. ๐—˜๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐˜€๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ฒ๐—ฑ ๐˜ƒ๐—ฒ๐—ฟ๐˜๐—ถ๐—ฐ๐—ฎ๐—น๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜€๐˜ ๐˜€๐—ฎ๐—ณ๐—ฒ ๐—ต๐—ฎ๐—ฟ๐—ฏ๐—ผ๐—ฟ, ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ป๐—น๐˜† ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ฏ๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ. Everywhere else, the premium is about to get competed away. Any fund underwriting vertical SaaS exposure right now should be asking the second-business question before the next check clears. DM me, email me brad@crossoverresearch.com, or let's chat about your portfolio/underwriting process (book.crossoverresearch.com). Crossoverresearch.com

19 May 2024
$PLTR | Palantir > Sentiment remains universally upbeat (consistent with read inflection in early January) as AIP traction fuels commercial segment outperformance ( 68% y/y in 1Q24 ex-SPAC revenue). > The company continues to lean heavily into AIP bootcamps as a GTM strategy (hosted 660 in 1Q alone) and recent results are a testament of the effectiveness of this strategy: US customer deal growth 94% y/y (136 deals closed vs. 70 in 1Q23), bookings at 1.9x of sales ( 131% y/y), customer count 69% y/y. > While itโ€™s still too early to extrapolate initial bootcamp conversion metrics for bookings and revenue, the initial success is convincing. The AIP customer feedback weโ€™ve picked up in our own checks supports view that bookings momentum can be sustained in the near-term. > Partners on our checks have reported an overwhelming pace of YTD business with most seeing activity that is pacing significantly above (2x ) available capacity as well as internal growth targets. > Palantir is in the early stages of building its channel program. The solution is an attractive GSI solution and can trigger a rich set of integration and customization services. As PLTR rolls out across GSIs, it should help to sustain the company's 20% growth targets. > We had previously highlighted some concerns that PLTR's opportunity was limited to G2K firms with outsized analytics budgets and those who prefer to build on top of Databricks's open platform. We have since learned that PLTRโ€™s data abstraction and ontology model, which is considered a critical component, creates a compelling competitive moat vs. SNOW and Databricks. My thoughts... While valuation concerns cannot be written off at these levels, underlying business trends look healthy enough to support the premium multiple. Commercial momentum seems unlikely to slow given the success of PLTRโ€™s AIP bootcamp GTM approach (mgmt. guided to 40% growth in 2024, pointing to 560 bootcamps completed across 465 orgs) and our internal checks suggest existing customer growth is on the horizon (in our 1/8 survey, >70% of PLTR customers suggested that AI-related initiatives would have a significant impact on PLTR spend by 2Hโ€™24). The government segment remains challenged and a wildcard to monitor, but mgmtโ€™s guide to a 2024 reacceleration can be considered a positive. Customer feedback on AIP Bootcamps... The concept and framework of it seems like a really strong approach to me, not just for AI-based applications but honestly the intensive boot camp method seems like a good approach for a number of other use cases as well. This intensive approach aligns better with more Agile development methods where a boot camp approach, coupled with another week or so of follow up effort, might actually result in delivery within a very short period of time (even if limited in scope) which might help build more momentum and get a lot more hours of focus driving value than picking away at something over a more extended engagement. - Chief Data Officer at Government Agency We have participated in AIP bootcamps; they are a good approach to bring a team together to test an idea. The bootcamps are well organized with the Palantir team available to support and enable the team to develop a solution. - Director of Data Engineering at National Health Provider
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@SaaSletter Would love to hear your thoughts on this.
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$AAOI Up 1000% since I initially wrote the thesis about the dislocation with underlying fundamentals. AAOI is now an optical networking force boasting a $11B market cap. The Thesis vs. Reality. 800G/1.6T transceiver demand Thesis: Flagged the overlapping cycles causing undersupply. Reality: AAOI just received a $200M hyperscaler order for 1.6T transceivers and a customer more than doubled their 800G backlog from $53M to $124M in a matter of weeks. Hyperscaler contracts Thesis: Highlighted the $300M Microsoft deal and potential Meta engagement. Reality: Major business acceleration with both Oracle and Microsoft into 2026. Revenue projections Thesis: Projected potential revenue exceeding $500M by 2025 from 800G alone. Reality: Actual 2025 revenue came in at $455.7M across all segments, and management is now guiding for $1 billion in 2026 - a doubling of the business in a single year. Vendor consolidation The shrinking vendor count has played out exactly as predicted --> remaining players like AAOI are capturing outsized share as AI data center buildout accelerates. -- While my focus has largely been on private markets over the last year , I've been heads down building out what will be the most sophisticated research intelligence engine for institutional investors. More to come by EOM.
6 Jun 2024
I am subscribed to @BLyons151 newsletter, and it is worth the suscribe and read. Here is one of the stocks that I picked up from his analysis and article. I started buying $AAOI here is the breakdown i came up with the newsletter . $AAOI is highlighted as an overlooked small-cap AI play with potential for a significant business turnaround. Key points include: Optical Transceivers: AAOI is a leading player in the optical transceiver market, with a strong position in the current 400G, 800G, and 1.6TB optical transceiver cycles. The demand for faster networks driven by AI is expected to benefit AAOI significantly. Market Dynamics: There's a consolidation in the number of vendors, increasing the likelihood that all remaining players, including AAOI, will benefit from the rising demand. The AI surge is causing overlapping cycles of transceiver demand, leading to potential undersupply and strong pricing. Major Contracts: AAOI's $300 million deal with Microsoft and expected orders from other hyperscalers (potentially Meta) underline its growth prospects. The company aims for significant revenue from 800G products starting in the second half of 2024. Positive Outlook: Management has provided optimistic guidance for the latter half of the year, with expectations of substantial customer engagement and revenue contributions. Financial Projections: Analysts predict AAOI could capture a notable market share, with potential revenue exceeding $500 million by 2025 from 800G products alone. Cable TV Business: Despite being a smaller part of the business, the cable TV segment shows strength, particularly with the transition to DOCSIS 4.0 technology, which could add positively to AAOI's overall performance. Here is my chart based on it. I have been buying and holding for a few years.
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No surprise. Infrastructure isn't cheap and available cash is finite. Once AI streamlines operations, labor becomes the easiest lever to pull. Public companies will have no choice but to pursue mass layoffs to fund the infrastructure required to stay competitive. This is just the beginning.
*ORACLE PLANS THOUSANDS OF JOB CUTS AS DATA CENTER COSTS RISE *ORACLE SAID TO PLAN REDUCTIONS ACROSS THE COMPANY
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Including the full August 2025 tweet that I never posted below. TLDR: I argued that the AI boom was structurally unsustainable: too much capital, too many undifferentiated โ€œwrappers,โ€ and foundation models burning billions to subsidize usage. Since then, the bubble has inflated even further - AI firms pulled in the majority of global VC in 2025, while leaders like OpenAI blew past a $10โ€“12B revenue run-rate and still lost staggering amounts of money. Yet instead of a disciplined reset, investors have largely doubled down: lateโ€‘stage checks are still flowing into capitalโ€‘intensive platforms, mediocre appโ€‘layer companies are limping through downโ€‘rounds, and only a thin slice of obviously broken wrappers is being culled. The early shakeout is real, but the capital allocation remains sloppy - far more driven by FOMO around a few brandโ€‘name winners than by rigorous views on unit economics or durable moats. The AI Investment Supercycle Hypothesis - Mon, Aug 11, 2025 Hypothesis: The current boom in AI startups and funding is unsustainable. It will likely culminate in a severe capital crunch and mass consolidation or failure of AI companies, especially affecting growth-stage investors. Below we break down the thesis with supporting data and consider counterarguments. Excess Company Count vs. Finite Market Explosion of AI Startups: There are tens of thousands of AI-focused companies worldwide (~70,000 AI startups globally). Many of these are โ€œAI-enabledโ€ software vendors whose products often rely on the same handful of AI models (e.g. OpenAIโ€™s GPT). This surge echoes the dot-com era: โ€œAI-powered is the new .com,โ€ with countless lookalike startups pitching similar ideas. Limited Revenue Pool: The total AI hardware/software market is projected at $780โ€“$990โ€ฏbillion by 2027. Yet venture capital and corporate investors have already poured well over $500โ€“600โ€ฏbillion into AI companies to date . To justify these investments with typical 10ร— returns, AI startups would need to generate on the order of $5โ€“6 trillion in revenue โ€“ about 6ร— the entire expected market size. In other words, the math doesnโ€™t add up: there simply isnโ€™t a large enough revenue pie for all these companies at their current lofty valuations. As Sequoia Capitalโ€™s David Cahn noted, the gap between AI investment and revenue has ballooned into a โ€œstaggering $500 billion annual revenue gapโ€ that must be filled to justify the spending . Sky-High Valuations Assume Unprecedented Growth: Despite the limited market, funding has surged. Generative AI startups raised a record $56 billion from VCs in 2024 (885 deals) โ€“ nearly double the prior year . Close to one-third of all VC funding worldwide went to AI in 2024 . These financings often came at inflated valuations (hundreds of millions or even billions), implying future dominance in their niches. Yet many have little proven revenue. An analysis in mid-2025 observed that โ€œ90% of these โ€˜AI companiesโ€™ are just expensive wrappers around the same five foundational models.โ€ In short, too many startups are chasing the same customers with undifferentiated tech, all while assuming theyโ€™ll each capture outsized revenue. This is structurally reminiscent of past bubbles. Economics Inverted by Subsidies Foundation Models Operating at Massive Loss: The core AI platforms (OpenAI, Anthropic, etc.) heavily subsidize AI compute costs to drive adoption. OpenAI, for example, generated about $4 billion revenue in 2024 but spent ~$9 billion to do so โ€“ losing around $5 billion for the year. By one estimate OpenAI currently โ€œspends $2.25 for every $1 it earnsโ€. Similarly, Anthropic burned $5.6 billion in cash in 2024 while making well under $1 billion revenue . (Anthropic projects improving in 2025, but still expects to lose ~$3 billion on ~$3.7 billion revenue.) These eye-popping losses mean AI API prices are artificially low โ€“ essentially subsidized by investors. The big model providers are keeping prices down to grab market share, even as they incur billions in operating losses. Downstream โ€œWrappersโ€ with No Moat: An estimated 30,000 software companies are โ€œAI wrappersโ€ that simply call these foundation-model APIs and repackage the output with a pretty interface . Because they all rely on the same underlying AI engines, their products are often interchangeable โ€“ โ€œno IP, no moatโ€ฆ just a well-structured API call, some markup, and marketing.โ€ Many charge high subscription fees (say, $50โ€“100/month) for services that a savvy user could replicate with direct API calls for a few dollars . This works only as long as OpenAI/Anthropic keep API costs low. When the subsidies inevitably end (i.e. prices normalize upward to cover real costs), these downstream startupsโ€™ economics collapse. Their entire model is built on thin margins. As one analysis put it, โ€œevery token sent through a wrapper โ€“ paid or not โ€“ earns OpenAI moneyโ€ฆ startups become unpaid distribution arms, subsidizing OpenAIโ€™s growth while bleeding out.โ€ In other words, the house (OpenAI) always wins โ€“ until the โ€œwrappersโ€ run out of cash. At that point, thousands of these dependent products will either have to raise prices (driving away customers) or shut down. The Commoditization Spiral: The combination of ubiquitous tech and underpriced service creates a vicious circle for most AI vendors: (1) If everyone uses the same few AI models, products become undifferentiated. (2) Competing on features is hard, so pricing wars ensue โ€“ indeed, OpenAIโ€™s latest GPT-4 price cuts undercut Anthropic by up to 7ร— on cost per token, forcing others to match or lose business. (3) As prices per customer plummet, so do gross margins for any startup reselling AI. (4) Lower revenues make it impossible to support the previous valuations or to cover the still-high infrastructure costs (AI compute remains expensive, and energy/compute costs are not falling as fast as pricing). (5) With unit economics turned upside-down (more users actually increase losses), these companies cannot sustain operations without continual investor subsidies. This โ€œrace to the bottomโ€ on price is great for end-users in the short term, but itโ€™s lethal for the thousands of me-too vendors. Itโ€™s analogous to the dot-com era of free services: eventually the money runs out. Growth-Stage Capital at Extreme Risk Late-Stage Funding Frenzy: Unlike early-stage VCs who place many small bets, growth equity investors have been writing big checks (often $25โ€“100 million each) into mid-stage AI companies at $400 million valuations. These rounds (Series B, C, D etc.) were justified by lofty growth assumptions and the fear of missing the โ€œnext big thing.โ€ However, many of these startups have 8โ€“12 month runways due to high burn rates (expensive ML talent and cloud bills) โ€“ meaning they will need another funding round by 2024โ€“2025. For example, in 2023โ€“24 numerous generative AI startups raised funds at unicorn valuations despite minimal revenue, and immediately ramped spending on AI infrastructure. โ€œMost companies funded during the 2021โ€“2023 boom had 18โ€“36 months of capital,โ€ and many will run dry by late 2025 or early 2026 if they canโ€™t refinance . The growth investors who led these big rounds will be left holding the bag if valuations reset. High Failure Rates = High Write-Downs: Early-stage venture firms expect e.g. 6 or 7 out of 10 startups to fail โ€“ their model tolerates it. Growth equity, in contrast, bets on a much lower loss rate (maybe 1 or 2 failures out of 10) because they deploy larger sums per deal. The current AI cycle is likely to betray those expectations. Industry observers predict over 90% of AI startups will fail within five years. Even before the recent frenzy, tech market indices showed sharp private valuation declines in 2022โ€“23 , and many AI firms that raised in 2024 have since missed milestones. If 80โ€“90% of funded AI companies ultimately go under, growth-stage funds with heavy AI exposure could see well over half their portfolio by value written off. In effect, billions in late-stage capital could evaporate. Estimates of the โ€œdead moneyโ€ vary, but even a conservative scenario of 60โ€“70% startup failure would wipe out ~$400 billion (out of ~$600B invested), and a more realistic 80โ€“90% failure rate implies $500B lost. Indeed, PitchBook data show fundraising for AI has already dropped in 2024 (deal count down 42%) as reality sets in . Growth investors are slamming on the brakes, but it may be too late โ€“ the capital is already in these companies, and many are running on fumes. Compression of Exit Options: Another challenge for growth equity: who will buy or IPO these companies to provide an exit? The IPO window for tech is cautious in 2025, and the few public listings (e.g. Cloud, enterprise AI) have not delivered the kind of multiples needed. M&A is an option โ€“ and indeed we may see rapid consolidation in 2025โ€“2027, with stronger players acquiring distressed startups for pennies on the dollar. But most acquirers will wait until valuations crumble. Funds that put $50M into a โ€œnext-generation AI SaaSโ€ at a $500M valuation may recoup only a fraction in a fire sale. The timeline looks grim: 2025 will likely still see some aggressive fundraising and peak company counts, but by mid-2026 signs of saturation (slowing growth, rising customer-acquisition costs) will be undeniable. By 2027, as startups exhaust their last cash, we could witness a mass shutdown wave โ€“ potentially thousands of AI companies closing within 12โ€“18 months . Growth equity portfolios will be forced to mark down failing investments (60โ€“90% losses in the worst cases). As one industry veteran wryly noted, โ€œFunds with 40% of their book in AI might experience a 80% write-down in that slice โ€“ itโ€™ll be historic.โ€ Timeline: From Bubble to Shakeout 2021โ€“2023 โ€“ Build-Up: Breakthroughs in generative AI (GPT-3, DALL-E, etc.) trigger a flood of startup creation and funding. Valuations skyrocket on hype. Investors cite โ€œAI is the new electricity,โ€ and fear of missing out leads to overfunding of very early-stage projects . Many companies launch with little more than a demo or a fine-tuned model wrapper. 2024 โ€“ Peak Froth: Funding reaches record levels (as noted, $56B VC dollars into genAI in 2024 ). By late 2024 and early 2025, AI headlines dominate tech. But underneath, cracks appear: infrastructure bottlenecks (GPUs), first reports of AI startups with negligible traction, and Big Tech (OpenAI, Microsoft, Google) racing ahead of the pack. The largest AI firms themselves remain unprofitable despite fast-growing revenue โ€“ e.g. OpenAI doubled its ARR from $6B to $12B in the first half of 2025 (annualized run-rate), yet it continues to burn cash ($14B loss expected in 2025). This suggests even market leaders havenโ€™t found efficient economics yet. 2025 โ€“ Early Signs of Saturation: By mid-2025, the number of AI products on the market has exploded. Every sub-sector (coding assistants, AI content generators, chatbots for support, etc.) is crowded. Customer adoption, while real, cannot keep up with the supply of solutions. Anecdotally, sales cycles for B2B AI software start to lengthen as CIOs get fatigued by thousands of similar pitches. Customer acquisition cost (CAC) rises โ€“ more effort needed to convince users who have already tried 5 different AI copywriters or coding copilots. Big Tech enters aggressively, bundling AI features into their platforms (often free or at low cost), undercutting standalone startups. Investors grow more selective, favoring startups with real differentiation or proprietary tech. Late 2025 to 2026 โ€“ The Crunch: This is when the โ€œgravityโ€ of finite capital hits. Many startups that raised in the 2021โ€“22 boom face end of runway by late 2025 . Unfortunately, the funding environment now is much tougher โ€“ interest rates are higher, and LPs (the investors in VC/Growth funds) are nervous about overexposure to AI. We can expect a sharp pullback in new funding for all but the top 5% of AI companies. The rest must either find an acquirer or drastically cut costs to survive. In mid-2026, weโ€™ll likely see a wave of down-rounds (companies raising capital at much lower valuations) and outright failures. Investor sentiment flips from FOMO to caution: as one VC noted, โ€œthereโ€™s far more scrutiny on unit economics and revenue tractionโ€ now . The mere mention of โ€œAIโ€ no longer secures a premium โ€“ in fact, hype-y startups are viewed with skepticism unless they have solid metrics. 2027 โ€“ Mass Extinction Phase: By 2027, the global liquidity squeeze is in full effect. Earlier-stage VC funds may have the dry powder to prop up a few of their best bets, but growth equity and crossover investors (who fueled the largest rounds) largely retreat, nursing losses. Without new funding, thousands of AI startups will fold in a short period โ€“ the โ€œbursting of the AI bubble.โ€ This is analogous to the dot-com crash circa 2000โ€“2001, when countless internet startups went under. The survivors likely fall into two camps: (a)Infrastructure-level players (the big foundation model providers or cloud platforms โ€“ many of whom are incumbent tech giants or heavily funded leaders like OpenAI), and (b)a handful of startups with truly defensible, domain-specific AI solutions (e.g. a company with a unique dataset or enterprise integration that gives it an edge in a niche). These survivors might consolidate the market โ€“ mergers and acquisitions spike as the stronger firms acquire IP/talent from failed ones for pennies. 2028โ€“2029 โ€“ Reset and Renewal: In the aftermath, the AI industry will likely look very different. Having shed the excess, the remaining companies can actually start to approach sustainable economics. With less crazy competition, pricing power returns for the winners โ€“ e.g. API rates may rise to profitable levels once only a few providers dominate, and enterprise software firms that survived can charge more rational prices for clear value-add features. We may see public-market validation for a few big winners (think of how Amazon and Google emerged from the dot-com ashes). Meanwhile, many VC funds will report poor returns for their AI bubble-era cohorts, leading to a period of caution (and perhaps fewer new AI funds being raised for a while). In industry terms, this phase is healthy: it allows the real demand to catch up to the technology and for business models to mature without the distortion of easy money. Endgame: Fewer Winners, Saner Market When the dust settles, three forces likely hit simultaneously: Valuation Collapse: Private and public market valuations for AI companies revert to levels based on fundamental metrics (revenue, margins) rather than hype. Multiples compress dramatically. For example, AI startups that raised at 100ร— forward revenue might trade at 5โ€“10ร— (in line with normal software firms) if they survive at all. This repricing can be swift and brutal โ€“ weโ€™ve already seen some high-profile AI unicorns take down-rounds or markdowns in 2024โ€“25. The broad NASDAQ tech market fell ~33% in 2022 , but many private AI valuations could fall far more (70โ€“90% in some cases) before finding a floor. Investors essentially write off the bubble-era paper gains. Mass Company Closures: As described, a huge percentage of AI startups will likely shut down within a yearโ€™s span (the โ€œmass extinctionโ€). Weโ€™re talking not just dozens but potentially thousands of companies disappearing. One mid-2025 report already warned that โ€œover 90% of AI startups fail within five yearsโ€. This winnowing will be painful for employees and investors in those firms, but it is the marketโ€™s way of clearing out ventures that never found product-market fit or a path to profitability. Itโ€™s worth noting this doesnโ€™t mean the technology goes away โ€“ often the IP or talent from failed startups is absorbed by larger players. But as stand-alone entities, most will be gone. Growth equity funds with heavy AI portfolios will have historically large loss ratios, as discussed. Industry Reset & Sustainable Growth: With far fewer players, the survivors can capture larger shares of customer demand. Pricing will likely increase once subsidized competition fades โ€“ e.g. the major AI cloud providers may raise API prices to finally earn a cloud-like margin on AI services, and surviving SaaS companies will focus on customers who are willing to pay for proven ROI. Weโ€™ll also see a narrowing of features to what customers actually use and value. During the hype phase, many startups added โ€œAI featuresโ€ that were more gimmick than necessity. Post-shakeout, the focus will be on core uses that deliver business value (since those are the ones customers continue paying for). In effect, a handful of โ€œmega-winnerโ€ companies (likely the cloud/platform giants and a few specialized firms) will dominate, and they will have learned how to make money on AI. Margins for these survivors could improve significantly due to reduced competition and higher efficiency. For example, if OpenAI and one or two peers end up providing 90% of global AI API calls, theyโ€™ll have the market power to charge profitable rates (unlike todayโ€™s loss-making prices). In enterprise software, a few AI-enhanced incumbents (or well-capitalized startups) will bundle AI capabilities as part of larger offerings, enjoying upsell revenue without having to support a standalone 50-company ecosystem in each niche. In summary, the bubble subsidy will be gone, but the truly useful AI applications (and companies) will remain and thrive under more rational economics. In essence, the industry will have undergone a Darwinian culling โ€“ leaving a leaner ecosystem where: a) far fewer companies serve the real demand, b) capital investment is aligned with actual revenue potential, and c) infrastructure providers can operate profitably (no longer incentivized to burn $1 to make 50 cents). Counterarguments & Considerations Itโ€™s important to acknowledge that this hypothesis is intentionally bearish and not universally held. There are more optimistic takes on the AI marketโ€™s trajectory: AI Market Could Expand More Than Expected: The forecasted ~$800Bโ€“$1T market by 2027 might prove too conservative. AI is a general-purpose technology that could spawn entirely new industries and revenue streams by 2030. Some proponents argue we are underestimating AIโ€™s total addressable market โ€“ citing, for instance, that AIโ€™s total economic impact (including productivity gains) could be $15 trillion to global GDP by 2030. If even a fraction of that is captured as revenue, the pie might grow enough to support more companies (though likely not 70k startups). The analogy is the Internet: early projections in the โ€™90s didnโ€™t foresee trillion-dollar markets in e-commerce, cloud, online advertising, etc. Could AI likewise surprise to the upside? Itโ€™s possible that new killer apps (e.g. AI in healthcare, finance, etc.) will unlock revenue sources that justify some of the current investment. Extraordinary Growth of Leaders: While most AI startups struggle, the winners are growing at jaw-dropping rates. OpenAIโ€™s revenue run-rate jumping from ~$1B to $12B in roughly a year shows that demand for top-tier AI services is real and accelerating . Anthropic similarly went from near-zero to a $5B ARR in 2025 by focusing on enterprise coding assistants . If a few companies can indeed each capture tens of billions in revenue, the overall sectorโ€™s revenue โ€œceilingโ€ moves higher. This concentration of success might mean the total AI sector revenue in 2027โ€“2030 ends up far larger than the average of individual forecasts โ€“ essentially, a power-law outcome where a handful of firms achieve what dozens of smaller players had hoped to. For growth equity investors, a single big win (say, backing the next Nvidia or the next Salesforce-level AI platform) could make up for many losses. Thus, the doomsday scenario for every investor isnโ€™t assured; it depends on whether they picked any winners. Strategic Value and Big Tech Support: Not all AI companies live and die by immediate unit economics. Some are being kept afloat by strategic partnerships or acquisitions. For example, cloud giants (Amazon, Microsoft, Google) have strong incentive to subsidize promising AI startups via cloud credits or investments, because those drive cloud usage and ensure the tech stays out of competitorsโ€™ hands. We are seeing collaborations like Nvidia investing in certain AI startups or Microsoftโ€™s multibillion funding of OpenAI, which indicate that big players will absorb huge costs to remain leaders . This means some of the heavily lossmaking AI firms might not face a hard stop in funding โ€“ they could be acquired or continually bankrolled as strategic assets. In the endgame, one could envision a scenario where Big Tech effectively โ€œacqui-hiresโ€ much of the AI startup talent/IP (at lower valuations), softening the blow of the bust. The survivors might mostly be divisions of larger companies. Historical Precedent โ€“ The Dot-Com Lesson: The dot-com bubble crash saw ~75% of internet companies fail, but those that survived (e.g. Amazon, eBay) went on to be monstrously successful, and the internet did indeed transform the economy. Analogously, even if 90% of current AI startups fail, the 10% that survive could form the backbone of the next decadeโ€™s tech giants. From a consumer and societal perspective, the AI revolution will likely continue its momentum (AI adoption in business is still growing in 2024โ€“25 ). The โ€œboom/bustโ€ cycle might just be a necessary phase of maturation. So a counterpoint is: yes, weโ€™ll see a painful consolidation, but no, itโ€™s not the end of AI innovation or investment. It may actually be the beginning of a more stable growth phase, much like web 2.0 rose after the dot-com washout. In summary, skeptics of the thesis would agree thereโ€™s excess in the short term, but suggest the long-term opportunity of AI remains enormous. They argue the current shakeout is part of separating signal from noise. A few dominant platforms (possibly todayโ€™s front-runners or yet-to-emerge dark horses) could justify the overall investment by eventually generating massive profits โ€“ even if 90% of their contemporaries fail. Thereโ€™s also the possibility that new waves of AI advancement (e.g. AGI or breakthrough applications) could reignite growth before a full bust occurs, prolonging the cycle. Conclusion: A Probable Reckoning (with a Silver Lining) The evidence strongly indicates that the AI sector is in a classic boom-to-bust cycle. Too many companies are chasing too little near-term revenue, propped up by an infusion of capital that cannot possibly see 10ร— returns across the board. The unit economics for most AI startups are unsustainable โ€“ many are effectively selling dollars for cents, subsidized by investor cash. And while innovators like OpenAI have achieved remarkable technological feats, even they have yet to prove a profitable business model under current pricing. All this suggests an inevitable shakeout: absent โ€œcontinuous subsidizationโ€ by investors, the market will force a correction. We are likely to witness a wave of consolidations and failures in the next 1โ€“3 years that mirrors the dot-com collapse in scope. Growth-stage investors, in particular, are poised to absorb heavy losses as valuations normalize and weaker companies fold. Importantly, this is not a thesis against AIโ€™s significance โ€“ itโ€™s a reality check on AI as a business. The technology is revolutionary; the mistake is assuming every AI company will be. The math has the final say. As one observer neatly summarized: โ€œToo many companies for the available spend, too much capital chasing too small a market, and too much dependency on unprofitable infrastructureโ€ โ€“ something has to give. And that โ€œsomethingโ€ will be the hundreds of AI startups that never had a viable path to profits. What comes after the crunch? Likely a healthier, more mature industry. The survivors โ€“ perhaps a few large-scale AI platforms and select specialized firms โ€“ will benefit from reduced competition and clearer value propositions. With saner valuations, they can grow with realistic expectations and sustainable margins. For investors and founders, the coming storm will be painful, but it will also clear the way for the next phase of AI innovation grounded in real economics. In the long run, AI isnโ€™t going anywhere; it will be as transformative as promised โ€“ just not in the form of tens of thousands of unprofitable startups. The current thesis appears largely correct in diagnosing the excesses. The prudent move now is to adjust messaging and strategy accordingly: emphasize real use-cases and unit economics, prepare for tighter funding conditions, and focus on building or backing the few AI companies that can emerge on the other side of the capital crunch as true winners . The era of indiscriminate โ€œAI hypeโ€ investment is winding down; what follows will separate the enduring players from the rest.
In August, I wrote this but never sent it. Publishing it felt like bad business. The very funds I was warning might lose were, and still are, key clients for Crossover Research. So I stayed quiet. But staying quiet no longer feels right. With software multiples down more than 30% across the board, and analysts calling this the SaaSpocalypse, the reckoning I expected has arrived. This is not a macro correction. It is not rates, inflation, or demand softening. It is structural. AI is not just competing with enterprise software; it is replacing it. The perโ€‘seat model that powered twenty years of SaaS growth is collapsing as agents bypass the interface entirely and operate directly on the data. Salesforce, ServiceNow, Adobe, and Workday are all down 40% or more from recent highs. Thomson Reuters fell 16% in a single session after Anthropic released its legal agent. The room I once hesitated to rattle has already been rattled. The math has not changed since August. Only my willingness to say it out loud has. The Thesis AI acceleration is collapsing the cost of creation and narrowing the gap between โ€œbuildโ€ and โ€œbuy.โ€ The winners will be those that: > Own missionโ€‘critical workflows: controlling the system of record where business logic and risk live. > Capture proprietary, permissioned data feedback loops: continuously refreshed, highโ€‘signal data that compounds advantage over time. > Convert trust and embeddedness into pricing power: turning reliability, compliance, and integration depth into premium retention. Everything else will be repriced toward zero. Four structural realities: 1. Commoditization crushes undifferentiated software. Vendors competing on price or easily cloned features face accelerating margin compression as AI drives timeโ€‘toโ€‘parity toward zero. Only those with differentiated ROI, deep workflow embed, or regulatory trust sustain pricing power. 2. Enterprise exposure is a time moat, not a permanent one. Integration and compliance slow churn but do not stop it. As agentic AI removes implementation friction, retention will flow toward vendors that own the workflow, not those that simply serve large customers. 3. Buildโ€‘cost compression redefines survival. Standโ€‘alone tools and UXโ€‘first point solutions are first to fall. Platforms that control data, compliance, and execution layers, the true systems of record, will outlast the rest. 4. Proprietary data feedback loops are the modern moat. Durable software compounds advantage through exclusive, selfโ€‘reinforcing data capture that directly improves outcomes and compliance intelligence. Raw data volume is no longer defensible; uniqueness, context, and feedback velocity define resilience. What this means for diligence This is exactly the question Crossover Research was built to answer for PE and growth investors: not whether a vendor looks sticky on paper, but whether customers prove the moat through workflow embeddedness, data defensibility, pricing leverage, and displacement risk. We have built a Voice of Customer diligence engine to make that visible [crossoverresearch.com]. If you want to read the full piece I wrote in August ("The AI Investment Supercycle Hypothesis - Mon, Aug 11, 2025") DM or email me: brad@crossoverresearch.com
2
14
5,656
$AAOI animal
6 Jun 2024
I am subscribed to @BLyons151 newsletter, and it is worth the suscribe and read. Here is one of the stocks that I picked up from his analysis and article. I started buying $AAOI here is the breakdown i came up with the newsletter . $AAOI is highlighted as an overlooked small-cap AI play with potential for a significant business turnaround. Key points include: Optical Transceivers: AAOI is a leading player in the optical transceiver market, with a strong position in the current 400G, 800G, and 1.6TB optical transceiver cycles. The demand for faster networks driven by AI is expected to benefit AAOI significantly. Market Dynamics: There's a consolidation in the number of vendors, increasing the likelihood that all remaining players, including AAOI, will benefit from the rising demand. The AI surge is causing overlapping cycles of transceiver demand, leading to potential undersupply and strong pricing. Major Contracts: AAOI's $300 million deal with Microsoft and expected orders from other hyperscalers (potentially Meta) underline its growth prospects. The company aims for significant revenue from 800G products starting in the second half of 2024. Positive Outlook: Management has provided optimistic guidance for the latter half of the year, with expectations of substantial customer engagement and revenue contributions. Financial Projections: Analysts predict AAOI could capture a notable market share, with potential revenue exceeding $500 million by 2025 from 800G products alone. Cable TV Business: Despite being a smaller part of the business, the cable TV segment shows strength, particularly with the transition to DOCSIS 4.0 technology, which could add positively to AAOI's overall performance. Here is my chart based on it. I have been buying and holding for a few years.
1
4
2,681
In August, I wrote this but never sent it. Publishing it felt like bad business. The very funds I was warning might lose were, and still are, key clients for Crossover Research. So I stayed quiet. But staying quiet no longer feels right. With software multiples down more than 30% across the board, and analysts calling this the SaaSpocalypse, the reckoning I expected has arrived. This is not a macro correction. It is not rates, inflation, or demand softening. It is structural. AI is not just competing with enterprise software; it is replacing it. The perโ€‘seat model that powered twenty years of SaaS growth is collapsing as agents bypass the interface entirely and operate directly on the data. Salesforce, ServiceNow, Adobe, and Workday are all down 40% or more from recent highs. Thomson Reuters fell 16% in a single session after Anthropic released its legal agent. The room I once hesitated to rattle has already been rattled. The math has not changed since August. Only my willingness to say it out loud has. The Thesis AI acceleration is collapsing the cost of creation and narrowing the gap between โ€œbuildโ€ and โ€œbuy.โ€ The winners will be those that: > Own missionโ€‘critical workflows: controlling the system of record where business logic and risk live. > Capture proprietary, permissioned data feedback loops: continuously refreshed, highโ€‘signal data that compounds advantage over time. > Convert trust and embeddedness into pricing power: turning reliability, compliance, and integration depth into premium retention. Everything else will be repriced toward zero. Four structural realities: 1. Commoditization crushes undifferentiated software. Vendors competing on price or easily cloned features face accelerating margin compression as AI drives timeโ€‘toโ€‘parity toward zero. Only those with differentiated ROI, deep workflow embed, or regulatory trust sustain pricing power. 2. Enterprise exposure is a time moat, not a permanent one. Integration and compliance slow churn but do not stop it. As agentic AI removes implementation friction, retention will flow toward vendors that own the workflow, not those that simply serve large customers. 3. Buildโ€‘cost compression redefines survival. Standโ€‘alone tools and UXโ€‘first point solutions are first to fall. Platforms that control data, compliance, and execution layers, the true systems of record, will outlast the rest. 4. Proprietary data feedback loops are the modern moat. Durable software compounds advantage through exclusive, selfโ€‘reinforcing data capture that directly improves outcomes and compliance intelligence. Raw data volume is no longer defensible; uniqueness, context, and feedback velocity define resilience. What this means for diligence This is exactly the question Crossover Research was built to answer for PE and growth investors: not whether a vendor looks sticky on paper, but whether customers prove the moat through workflow embeddedness, data defensibility, pricing leverage, and displacement risk. We have built a Voice of Customer diligence engine to make that visible [crossoverresearch.com]. If you want to read the full piece I wrote in August ("The AI Investment Supercycle Hypothesis - Mon, Aug 11, 2025") DM or email me: brad@crossoverresearch.com
4
4
20
14,879
12 Dec 2025
INTRODUCING CROSSOVER CATALYST - THE FIRST DUAL-SIDED BANKED PROCESS INTELLIGENCE PRODUCT Crossover Catalyst delivers customer intelligence from banked transactions before formal processes begin. Investment banks commission us to conduct customer fieldwork to win mandates. We deliver that same raw intelligence - verbatim customer quotes on product quality, competitive positioning, switching costs, and roadmap gaps - to select buyside investors 6-12 months early. THE EDGE: While competitors wait for teasers, you're armed with the same customer intelligence banks used to win the mandate. Hidden execution risks pricing power inflections surface before S-1 filings, before management presentations, before auctions crowd the field. 3 SOFTWARE IPOs ENTERING PROCESSES IN THE NEXT 12 MONTHS BELOW --> ANYONE INTERESTED IN TMT SHOULD BE LOOKING AT THESE UPCOMING OPPORTUNITIES Our proprietary fieldwork reports available now. DM or email brad@crossoverresearch.com for access. ๐Ÿ“ฑ MOBILE.DE | H1 2026 | โ‚ฌ10B German automotive marketplace. 107M monthly visits, 1.3M live listings. ๐ŸŽฏ WHAT CUSTOMERS SAY: "mobile.de generates most of our online salesโ€ฆ we never would have reached such a large audience without mobile.de." โ†’Bull case: 17% YoY dealer wallet growth proves pricing power intact despite competition. Network effects create winner-take-most dynamics. โ†’Bear case: "Exploring alternatives" signals pricing ceiling approaching. Investment angle: Durability of moat depends upon proper product innovation. ๐Ÿ‡ณ๐Ÿ‡ด VISMA | H1 2026 | โ‚ฌ19B Nordic SaaS roll-up. โ‚ฌ2.96B ARR, 33% EBITDA margins, 180 companies. ๐ŸŽฏ WHAT CUSTOMERS SAY: Visma brands are "clear upgrade over legacy systems like DATEV and Xledger" with strong automation and localization. โ†’ Bull case: Roll-up thesis validated with strong product-market fit. Customers demand AI features = untapped pricing lever for margin expansion. Long runway in fragmented European SMB market. โ†’Bear case: AI undermonetization reveals execution gap between customer demand and product delivery. Integration complexity across 180 companies creates risk to organic growth sustainability. ๐Ÿข MRI SOFTWARE | H1 2026 | $10B Property management software. ~$900M revenue, ~40% EBITDA margins. ๐ŸŽฏ WHAT CUSTOMERS SAY: "If they are prepared to put in a lot of effort and learn the software really well, then it is the best property management software out thereโ€ฆ but it requires a lot of investment and time." โ†’Bull case: 8.9/10 mission criticality multi-year switching costs justify premium valuation multiple. Functional depth maintains competitive position. โ†’Bear case: High retention masks product deterioration. Customers state "we are replacing MRI" despite switching costs - early signal of accelerating churn risk. 18-36 month UX modernization timeline creates earnings risk if competition exploits product gaps faster than MRI can remediate.

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4 Oct 2024
14 months later and $PI has gone from $50 to $220โ€ฆ was a high conviction play, longs got paid. Congrats. Some others that Iโ€™m focused on: $PCOR - long $ONON - short $OS - neutral NT; but bullish LT DMs open for any additional comments or if you have other ideas
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24 Sep 2024
$AAOI up 17% today, and up a whole lot more than that since my initial write up.
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