The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.
Joined February 2009
- Tweets 6,213
- Following 893
- Followers 6,503
- Likes 451
246 Photos and videos
Pinned Tweet
6 Oct 2016
How @Chain__Reaction Cycles customer service slashed order failures by 27%: bit.ly/2dHA9Mm #CCExpo16 #TBT
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CallCentre.co.uk retweeted
21 Nov 2016
Well done Anne-Marie and team for delivering a top draw event this evening. #ecccsa16
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CallCentre.co.uk retweeted
30 Nov 2016
Cutting costs on customer service calls is a misplaced economy
#custserv
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CallCentre.co.uk retweeted
23 Nov 2016
🎄Season of goodwill? Depends how bad your #custserv is? Infographic via @callcentrefocus lnkd.in/dAEZywM
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23 Nov 2016
Thanks for the re-tweet! Looking forward to following your feed and content.
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CallCentre.co.uk retweeted
21 Nov 2016
Keeping our fingers crossed for tonights @ecccsa_awards We've been shortlisted for 'Innovation in #CustomerService' Good luck all! #ecccsa16
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17 Nov 2016
We have @thecaravanclub discussing employee engagement at the #CCTop50 conference. Great presentation!
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CallCentre.co.uk retweeted
17 Nov 2016
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17 Nov 2016
The #CCTop50 Improvement Conference panel discussion has begun. Discussing the five pillars of #custserve.
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17 Nov 2016
#CCTop50 Improvement Conference has just begun with @CarolynBlunt from @realresults101. Check back for top tips. #custserv
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CallCentre.co.uk retweeted
7 Nov 2016
A big congratulations to @GeoffreyInsure! A great achievement to be named 2016 'Best Small Contact Centre' in the UK! @callcentrefocus x.com/GeoffreyInsure/status/…
7 Nov 2016
[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
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CallCentre.co.uk retweeted
10 Nov 2016
Put your customers first, even before the sale, and they will reciprocate with loyalty.
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CallCentre.co.uk retweeted
11 Nov 2016
Thank you for the RT @callcentrefocus: To connect with new customers don’t try to get inside their heads. Get inside their hearts. #custserv
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CallCentre.co.uk retweeted
7 Nov 2016
60% of #customers now more demanding than a year ago!
@jitbit research via @callcentrefocus
Be afraid; be very afraid...
#cex #cttr #CX
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CallCentre.co.uk retweeted
3 May 2014
To connect with new customers don’t try to get inside their heads. Get inside their hearts. Create an emotional connection. #custserv
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CallCentre.co.uk retweeted
9 Nov 2016
35 inspiring #customerservice quotes from great leaders [Infographic] ln.is/www.callcentre.co.uk/n… via @callcentrefocus
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CallCentre.co.uk retweeted
7 Nov 2016
[NEWS] Geoffrey achieves 'Best Small Contact Centre' in the 2016 Top 50 Companies for #CustomerService Awards: goo.gl/M9SzbT 🏆
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