co-founder and ceo @chargebee, building billing and monetization infra for the AI age | host: Second Acts pod | love random long walks and cycling in that order

Joined March 2011
81 Photos and videos
Krish Subramanian retweeted

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like money? ✅ like agents? ✅ like meetups? ✅ luma link: luma.com/5nqllmul?tk=KaEUsU
Mar 25
I can wait on AGI, but can our agents get some money awareness... ASAP? 💸 Most agents are financially reckless by default. Add any complexity and you could one-shot your entire token budget. 🤯 Excited to co-host an evening in SF with @mastra_ai where we dig into the principles behind scaling radically efficient agents with some of the best minds in the arena. On the agenda: → a workshop with @bookercodes 🛠️ → a lightning talk ft. @swyx ⚡ → a fireside chat with @NotionHQ's @sarahmsachs and our co-founder Rajaraman Santhanam 🔥 Followed by food, drinks, and conversations. April 15 | Fort Mason | 5 PM | 100 spots RSVP → luma.com/5nqllmul
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Krish Subramanian retweeted
Mar 25
I can wait on AGI, but can our agents get some money awareness... ASAP? 💸 Most agents are financially reckless by default. Add any complexity and you could one-shot your entire token budget. 🤯 Excited to co-host an evening in SF with @mastra_ai where we dig into the principles behind scaling radically efficient agents with some of the best minds in the arena. On the agenda: → a workshop with @bookercodes 🛠️ → a lightning talk ft. @swyx ⚡ → a fireside chat with @NotionHQ's @sarahmsachs and our co-founder Rajaraman Santhanam 🔥 Followed by food, drinks, and conversations. April 15 | Fort Mason | 5 PM | 100 spots RSVP → luma.com/5nqllmul
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"Documentation is buying heuristics, not DIY help". This thread resonates so much with us. There is an entire thread of conversation happening on this topic in an internal slack thread and I stumbled upon this thread there. Brilliant summary here.
Sequoia just called the end of an entire go-to-market era and most SaaS companies won’t realize what hit them for 18 months. Product-led growth was built on one assumption: humans would try the software. The entire playbook since 2010 optimized for human discovery. Beautiful landing pages. Frictionless free trials. Viral invite loops. Slack, Dropbox, Zoom, Calendly. $200B in market cap created by winning the user’s first 5 minutes. None of that matters if an agent is picking the software. Claude doesn’t care about your hero image. It can’t be impressed by your Dribbble awards. It’s reading documentation, parsing user reviews, checking API reliability, and matching features to use case. All the surface-level polish that convinced lazy humans to click “sign up” becomes irrelevant. The new PLG funnel isn’t landing page → free trial → activation → conversion. It’s agent query → documentation scan → feature match → recommendation. Which means the new moat looks completely different. You don’t need the best onboarding. You need the best documentation. You don’t need viral loops. You need structured data that agents can parse. You don’t need a beautiful UI for the first session. You need an API that an agent can actually call. The companies that won PLG hired designers and growth hackers. The companies that win agent-led growth will hire technical writers and developer relations engineers. And here’s the part nobody’s pricing in yet: agents don’t have loyalty. They don’t have switching costs. They’ll recommend Supabase today and something better tomorrow if the documentation is cleaner or the pricing is more transparent. The stickiness that made PLG so powerful, the network effects and learned behavior, doesn’t transfer. Sequoia is telling you the entire distribution layer is being rewritten. The question is whether your product is optimized for human attention or machine parsing. Most are built for the wrong audience.
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Crowdsourcing restaurants in the US/EU with great acoustics for business dinners. I recall @dharmesh mentioning this years ago. If there’s already a list, please send it my way. If not, I’ll create a public one. Thank you!
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Krish Subramanian retweeted
5 Sep 2025
Ummm
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Krish Subramanian retweeted
30 Oct 2024
🎙️ Listen/Watch now wherever you get your podcasts! Spotify: okt.to/6CYelv Apple Podcasts: okt.to/CLGmjaokt.to/Z3RrM9 YouTube: okt.to/sy8HVo
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Krish Subramanian retweeted
What a fantastic insight from @frantzfries about finding a path-to-sales when selling software as a young start-up in a mature category. Source: The good folks at @go_relay. Thanks @MrAkashSharma and @cbkrish for such consistently high-quality content.
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Krish Subramanian retweeted
Fedex invests in MSD to accelerate Enterprise use of AI. Very excited to welcome Fedex as an innovation partner, a customer, and an investor on this journey to make large enterprises AI-Native. This is a testament to our rapidly growing Enterprise presence in Fortune 500 list
12 Jul 2023
FedEx invests in Mad Street Den to accelerate enterprise use of AI. @FedEx will use advanced technology & data-driven insights to create smarter supply chains with differentiated offerings to deliver greater value & experience for customers. Read more: tinyurl.com/madstreetden
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Krish Subramanian retweeted
13 Jun 2023
Honoured and incredibly excited to be hosting @asmartbear, founder of @wpengine, for a Relay AMA next week! 🔥 As a revered practitioner-chronicler, Jason has long made the most unyielding startup subjects accessible. ✨ Join in to ask Jason anything → gorelay.co/t/im-a-smart-bear…
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Krish Subramanian retweeted
31 May 2023
Today, we are excited to unveil a fresh look, ushering in a new era of Revenue Growth Management for subscription businesses. 🚀 Visit our website to see our new look: chargebee.com/ #FutureofChargebee #RevenueGrowthManagement
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Krish Subramanian retweeted
31 Mar 2023
Latest on Relay! ♨️ Why “Move Fast and Break Things” is Outdated Advice, Prioritizing Quality *and* Speed, and Crossing 15K Users with @jamdotdev’s Co-Founder, @thedanigrant. ✨ → gorelay.co/t/why-move-fast-a…
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Krish Subramanian retweeted
The @saasboomi volunteer team @avinashraghava built person by person, city by city has given us a rock-solid foundation that allowed for these milestones At the annual last wk, I met women who were 2nd time SaaS founders, exited founders, some building for some 🤯 industries
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💯 @hnshah! The industry's fixation on learning from a few "giants" or the constant noise from non-practitioners, both seem to be a problem.
2 Mar 2023
The more I hear from first-time startup founders about the advice they are getting and taking today, the more I feel like we lost a ton of tribal knowledge in the last 3-5 years.
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Grateful every day for the context and hard-won nuances that active SaaS founders take the time to share on @go_relay
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Krish Subramanian retweeted
A compilation of the things I've learned building & pivoting Summit throughout the seed stage. Interview courtesy of @chargebee's @go_relay team. Thanks for having me!
24 Feb 2023
Latest on Relay! ♨️ When to Switch on the Customer-Led Mode, Pivoting (4 Times) towards PMF, and Other Discerning Realizations with @usesummit's founder, @mattwensing. ✨🙌 → gorelay.co/t/when-to-switch-…
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