Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening.
Joined January 2010
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366 Photos and videos
11 Jan 2024
Too much customer feedback across too many channels with too few insights.
Sound familiar?
Learn more about how our latest release can help you 10x your insights to 10x your retention rate.
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10 Jan 2024
BIG NEWS! The future of reputation management is here. Our newest feature makes it easier and faster than ever to get insights from your customer feedback and take action – immediately.
⬇️ Watch the video below.
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5 Jan 2024
Discover upcoming restaurant trends and challenges! Cynthia Sener, President GTM of Chatmeter, shared invaluable insights on the future of AI, customer engagement, and brand reputation. Stay ahead of the game and read the 2024 Outlook bit.ly/3tGWjqP
#2024Trends
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3 Jan 2024
AI-powered technologies can unlock actionable insights that support your brand strategy and deliver CX excellence. Our AI-powered solutions give you fast, spot-on insights into your customer’s top recurring gripes and delights—and what to do about them. bit.ly/47ooqsT
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19 Dec 2023
Tired of seeing your competitors rank higher in search results? We’ve created a must-have SEO guide for multi-location businesses. Download the guide here: chatmeter.com/your-local-seo…
#seo #reputationmanagement #LocalSEO
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15 Dec 2023
Cynthia Sener, our President of GTM, shared her thoughts on the growth and innovation poised to take place in QSRs in 2024. Read more here: bit.ly/47ZQIe3
#QSR #restaurants #CX #actionableinsights
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12 Dec 2023
With the holiday season upon us, businesses must brace themselves for a new type of customer—the "Zero Consumer." This is a consumer who demands a zero-friction, highly personalized, and technologically integrated shopping experience.
retailcustomerexperience.com…
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6 Dec 2023
Are you using AI to reach customers and outshine the competition? Our President, Go-to-Market, Cynthia Sener, shares how using AI can allow retailers to anticipate customers needs and increase customer loyalty with @MyTotalRetail : mytotalretail.com/article/wh…
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30 Nov 2023
Did you miss out on our last webinar on how multi-location brands beat the competition with AI? Watch the replay and learn how businesses are finding new ways to manage their reputation—and using that intel to get ahead of the competition. bit.ly/3N6VGxe
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27 Nov 2023
Is your brand doing what it takes to retain customers?
H&R Block Canada recently shared how they utilize reviews, surveys, and customer insights to keep their customers coming back. Watch the on-demand webinar to learn more: bit.ly/3R0vZj0
#CX #customerloyalty
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15 Nov 2023
Want to get ahead of the competition in 2024?
Join us tomorrow and get the playbook multi-location businesses are using to monitor the competition and win more market share. We’ll also show you what’s next for AI in reputation management. Register today 👉bit.ly/3tX1Rx8
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13 Nov 2023
The most successful multi-location businesses are using AI to power every aspect of their reputation management. Join us this Thursday to learn how hundreds of businesses are managing their reviews at scale—with less effort. Register here: bit.ly/3tX1Rx8
#AI #genAI
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6 Nov 2023
Join us on November 16th to learn how hundreds of businesses are managing their reviews at scale—with less effort. We’ll also show you how to uncover critical customer insights with AI and what’s next for AI in reputation management.
Register here: bit.ly/3tX1Rx8
#GenAI
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2 Nov 2023
Join us on November 14th and learn how H&R Block Canada turns their once-a-year touchpoint with clients into a CX engine that has improved retention rates, customer lifetime value, and more.
Register today: chatmeter.com/hr-block-canad…
#reputationmanagement #CX #customerloyalty
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1 Nov 2023
Brands struggle with understanding the needs of their customers. They’re not listening to the spaces where customers are lending their voice: online reviews and social media. Here are some ways brands can increase customer loyalty: bit.ly/3tUAWCm #customerloyalty
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30 Oct 2023
Business Profiles are the largest driver of traffic to a business, and new suspension policies put profiles at risk. Watch our on-demand webinar to learn how to prepare.
Check out the recording here: chatmeter.com/google-webinar…
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27 Oct 2023
Today’s fiercely competitive restaurant industry needs more than great food and excellent service. Our CEO, John Mazur, shares his thoughts on why restaurants must use AI-driven insights to better understand their customers in @QSRmagazine. bit.ly/3siWtE2
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24 Oct 2023
Chatmeter has been named to @Inc .’s Second Annual Power Partner Awards!
chatmeter.com/resource/press…
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23 Oct 2023
Google's about to change the Google Business Profile Reinstatement Process. Our experts will walk you through all of the changes in our next webinar tomorrow, October 24 at 11 AM PST.
Register today 👉 chatmeter.com/google-suspens…
#Google #listingsmanagement #localseo
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19 Oct 2023
CareVet knows how to put people and pets first. Learn how CareVet partnered with Chatmeter to boost productivity, increase brand awareness, and deepen customer relationships.
bit.ly/492LvD8
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