We help professional services use data-driven feedback to inform client experience and employee experience programs to drive revenue and repeat business.
Joined March 2009
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376 Photos and videos
Client Savvy retweeted
24 Aug 2021
The future is bright for young engineers. Read how member firms are embracing young engineer development in the latest issue of Engineering Inc. Read article here: bit.ly/2Wc1fmm
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24 Aug 2021
So much is at stake with infrastructure funding and other issues. This is your chance to make an impact on the decisions that directly affect your business! American Council of Engineering Companies (ACEC) #funding #business #infrastructure
Join us in Washington, D.C. for a reception with our North Carolina Congressional Delegation on September 22-23, 2021. Click the link for more information and to register.
ow.ly/hVb250FX0s1
Client Savvy retweeted
18 Aug 2021
According to a recent @HingeMarketing survey, high growth A/E/C firms have seen 50% of their leads come from digital sources. Learn how your firm can incorporate digital marketing into its business development strategy. #AEC #DigitalMarketing
hubs.ly/H0VxVzd0
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17 Aug 2021
When you ask for feedback from clients, you are proactively enhancing the relationship by letting your client know you care about them. #customerexperience #Clientfeedback clientsavvy.com/the-power-of…
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17 Aug 2021
A great piece in the Zweig Group blog on how learning to listen (internally and externally) is the foundation to creating a truly empathetic firm. #cxstrategy #clientfeedback thezweigletter.com/fostering…
Client Savvy retweeted
10 Aug 2021
While Introhive lends our business-automation & AI platform to the partnership, @client_savvy adds design, implementation & measurement expertise to the mix. Learn more about our joint solutions: loom.ly/4dNV3h0
#Introhive #ClientSavvy #PartnershipAppreciation #CRM
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Client Savvy retweeted
5 Jul 2021
Let us know in the comments the BEST Customer/Client Experience you can remember! #CXMoments #ClientExperience #ClientFeedback #CustomerExperience #share
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SMPS thanks our #SMPSBB21 exhibitors: @Degenkolb, @ASHE_National, @BallFabrics, @billhighway, @client_savvy, @EmilyHagopian, HSO (formerly AEC360 by SAGlobal), @oddgraphic, @PixelsInkStudio, @PSMJ_Resources, @SagePresence, @SAME_National, @SDANational!
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27 Jul 2021
We're looking forward to this, as well! Go get 'em Blake Godwin! #aecindustry #conferences Register for the Brayn AEC Summit here: bit.ly/braynsav
Research shows that consumers prioritize client experience over cost – it could be why they choose your firm! This year’s summer #ACECNC Annual Summer Conference features a session to learn more about strategies used to enhance client relations. #EngineerYourFuture
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20 Jul 2021
Super excited to host our CXps event tomorrow in Columbus, OH! Our panelists are bringing their A-Game on CX management. Come learn with us! bit.ly/CXpsRegional #Clientexperience
@smpscolumbus @CxForums @clientsuccess
20 Jul 2021
Negative feedback shouldn't be viewed as a headache or a failure....but an opportunity. Not only for your business but for your Client. #clientlove #clientexperence #aecindustrynews #empathy Let's talk: bit.ly/15minuteSavvy
ALT clientsavvy.com feedback image. Man on a mountain overlooking horizon.
19 Jul 2021
Don't just ask, but ACT on your client's feedback! #clientfeedback #clientsfirst😎 #clientexperience #empathy Need ideas on how to be more proactive with Client Feedback? Let's have a quick meeting to discuss: bit.ly/15minuteSavvy
19 Jul 2021
Honored to be at the @BRAYNConsulting AEC Summit August 12-13! Our Company President Blake Godwin has the honor of speaking on Organizational Benefits of Client and Employee Experience. Register here: bit.ly/3eqD4qS #AECSummit #aecindustry #clientexperience
19 Jul 2021
CXps is the only Client Experience network for professional service firms. Join today to connect with other CX experts! bit.ly/joinCXpsToday
#ClientExperience #CX #ProfessionalServiceFirms
ALT www.clientexperience.org
19 Jul 2021
If you're finding it challenging to understand your client's pain, give us a shout! We'll talk you through it!
#Architecture #Engineering #Construction #ClientExperience #ProfessionalServices bit.ly/15minuteSavvy
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14 Jul 2021
Don't forget to sign-up for our in-person event in Atlanta! Thanks so much to @ReachFullSail for sponsoring this Client Experience workshop! #workshop #CX #ClientFeedback Sign-up here: bit.ly/CXpsRegional
ALT www.clientexperience.org Regional Event Ad
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13 Jul 2021
Our very own Blake Godwin will be speaking on cross-organizational benefits to proper client experience and employee experience management at the @ACEC_NC event on July 30th! We look forward to seeing you there! #event #employeeexperience #Engineering
12 Jul 2021
A client empathy map allows you to quickly, clearly, and
simply build a better picture of the underlying drivers of
your clients and then pro-actively respond to those needs. Here's a guide to help: bit.ly/EmpathSavvy
@JLRCanada @ClarkBuilds @wbengineering @clarknexsen
We are one month away from our anticipated in-person #ACEC/NC Annual Summer Conference. Click the link to register today and take advantage of room block, which ends today, at our host hotel in Wrightsville Beach: ow.ly/NsKY50FkOMb
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