We're excited to welcome BJ's Wholesale Club to the Delight Spark stage on May 7. They are one of the first retailers to go all-in on a truly personalized AI concierge. At Delight Spark, they'll share what that journey actually looks like. This is the session retail teams won't want to miss. Save your seat: delight.ai/spark

this is what keynote prep looks like in 2026 see you at Delight Spark May 7!

Imagine we are in 2026 and you're still doing human handoffs 🤯 Introducing: Delight Spark. FINALLY! A user conference built for CX leaders who actually want to stay ahead of AI and create concierge experiences for their customers. Delight Spark is coming to San Francisco on May 7, and the lineup is stacked: - CX leaders from some of today's most AI-forward brands (@BJsWholesale , @flynorse ) - Big-time AI disruptors leading the charge (@AnthropicAI ) - Thought leaders like the King of CX himself (@KenHughesIE ) - And the gloriously unhinged delight.ai team Oh, and we made a music video about it. Watch it. Love it. Then do the responsible thing and grab your ticket. 🎟️

Something big is coming...follow @GetDelightAI to get it the moment it drops

Something fun is dropping tomorrow... 🤫 🎤 . . . . . . . . Follow us to be in the know 👀

Loyalty is an emotion before it's ever a metric. @KenHughesIE is bringing 20 years of turning customers into superfans to Delight Spark 2026. Brand advocates. Tribal fandom. The ultimate competitive advantage in the age of AI. May 7 · SF · delight.ai/spark

Is your org actually ready for AI agents? Most aren't. And it's not a technology problem. It's people, process, and execution. We built a free 7-min assessment that scores you across 5 dimensions — AI strategy, use cases, infrastructure, workflows, and data governance. Take it here: delight.ai/resources/ai-read…

Tap into the expertise of an experienced researcher and fast-track survey creation with AI Recommended Questions ✨ Add two questions to your survey and let AI do the rest! Generate relevant follow-up questions with #generativeai: dl.ht/3TCO2Nt

Did you hear? We've been nominated for "Best Help Center" as part of the Support Driven Community Awards! 🏆 At Delighted, we aim to provide a seamless self-serve experience for our customers. ➡️ Vote for Delighted (by 11/30) here: dl.ht/3uDjJxu

Congrats to the whole @Delighted team in designing a clean, straightforward way to build a survey. My favorite feature so far is the built-in collaboration experience: no more having to design a survey first in Google Docs to share the proposed questions with my team!

Thank you @calebelston and @madeofcode ...here's to the next 10 years of @delighted 's growth

Hey @UnltedAirlines I know you’re really into cleaning your planes right now, but you also might want to work on United Clubs. This is a mouse in the DEN West UC.

We’re hiring! 🎉 We are looking for a full-time Senior Content Specialist to join our growing Content Team in Palo Alto, CA or Seattle, WA. Interested? Click to apply: dl.ht/3Gm4xVM

On #XMDay, we try to improve an experience out in the world, big or small. This year, our team purchased 200 pairs of socks from @BOMBAS to support the homeless community. Through the brand’s mission, they will donate a pair of socks for every pair we purchased. @QualtricsLife

If you thought it was tough to find a one way U-Haul to TX before, just wait until this passes... Breaking tonight...#AB1400 passes along party lines in the Assembly Healthcare Committee, now moving to Appropriations. #NoAB1400 latimes.com/california/story…

Exciting news! 🎉 We’ve been named a Leader for the second year in a row in the 2021 @Gartner_inc Magic Quadrant for Voice of the Customer qualtrics.com/ebooks-guides/…

If you're on @ProductHunt we'd appreciate some upvote love... Delighted PMF is now live: The easiest and fastest way to measure Product/Market Fit producthunt.com/posts/deligh… by @calebelston

“One of the byproducts of listening to employees and acting on their feedback is that engagement tends to rise.'' 📈 Read how Benjamin Granger from the Qualtrics @XM_Institute defines a crucial EX concept and provides steps for giving engagement a lift! dl.ht/3cYgbds

🙏 Help a friend out...we're launching @delighted #EmployeeExperience on @ProductHunt today...comment and vote if you like what you see producthunt.com/posts/deligh…

The secret to @Delighted customers? Happy, engaged employees #EmployeeExperience #hybridwork