AI adoption is no longer the challenge, deployment is.
92% of technology companies are adopting AI for support operations, while companies in regulated industries are significantly lagging behind with a 58% adoption rate.
This 34-point gap reflects a significant disconnect: organizations are eager to adopt AI-powered support solutions, but face significant barriers related to data security, compliance and regulatory requirements, and deployment flexibility.
As the COO, Mr. Ravish Sharma highlights, the shift is clear, AI must move beyond experimentation to execution. Because real impact doesn’t start with adoption. It starts with deployment at scale.