Senior Technical Account Manager @ Twilio. Tesla Owner/Enthusiast. All tweets and opinions are my own.

Joined May 2011
149 Photos and videos
Replying to @Amtrak
@Amtrak your phone number has been busy for a while and your website doesn't work, errors everytime I try to modify a trip. How do you expect customers to urgently change travel plans? Why is your site broken?
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Finally got through on the phone, waiting in queue only to be dropped by the IVR. Called back immediately, back to busy. Horrible customer experience.
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@Amtrak shameless plug that @twilio could improve your call center experience for your customers 😉
29 Apr 2021
Very proud and happy Twilion here!
Twilio has been amazing in the 8 months I've been here, I can't see working anywhere else - come join me!
Derek Teay retweeted
17 Feb 2021
Twilio with a MONSTER quarter -$548M rev ( 65% YoY) vs $453M consensus (21% beat) - $531M next Q guidance vs $486M consensus (9% raise) - $23M Segment rev. 59% YoY growth ex Segment - 139% net retention - 11 months GM adj. CAC payback (ex Segment) - 51% GM - 1% FCF Margin $TWLO
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23 Dec 2020
Hey @FedEx (@FedExHelp) send a few executives to these locations and see if they can find these drop boxes. There was no helpful info on your site with more detailed location info either. Spent a total of 30 mins trying to find these to send out a letter. Terrible experience.
Derek Teay retweeted
13 Nov 2020
In case you were wondering why we say, "Ahoy!"
Alexander Graham Bell suggested that telephones should be answered with the word AHOY. HELLO was Thomas Edison’s suggestion.
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17 Sep 2020
Woo! Quite the guest speaker!
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Twilio is committed to building the next generation of leaders and with our employees' help, we made the @GPTW_US @fortunemag Fortune Best Workplaces for Millennialsâ„¢ 2020 list! #YouBelongAtTwilio #BestWorkplaces bit.ly/2ERKFQ8

First day at @twilio in the books! The team is wonderful and I'm looking forward to the work ahead!
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26 Jul 2020
Replying to @greentheonly
@greentheonly I feel like within the last update or two, regen is less powerful. Confirmed with another person who noticed the same in their car. Is that possible? I'm like 99% sure, as I've been using the brakes more in the same areas. I've seen nothing about it. P3D, 2020.28.5.
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30 Jul 2020
@greentheonly thoughts?
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14 Jul 2020
Enjoying #CherrySpringsStatePark, the #Tesla is looking great too!
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21 Apr 2020
WOW
21 Apr 2020
BREAKING: Tesla updates 0-60 mph and 0-100 km/h times for Model S Performance. Model S can now accelerate from 0-60 mph in as little as 2.3 seconds taking back the title of quickest production car in the world!
14 Apr 2020
I knew American would follow what Delta did, but this is good news for those with Elite status.
Rewards are important, and we've got you covered. Elite status extended through 2022.
13 Apr 2020
Hey @Tesla / @elonmusk I'm nerding out and writing some stuff for my Model 3 - small suggestion for your API team, send something other than a 200 OK when you're trying to use Homelink and you're too far from the vehicle and it fails, maybe a 401 or 403?
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Derek Teay retweeted
Our last trip to Puerto Rico occurred this past december. #COVID19 has strained our return, but we will be back. Check out how our December trip went: youtu.be/kbbq8Fq6sBE
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I dig this!
1 Apr 2020
Tesla Model 3 on Tesla Model Y Uberturbine wheels. #tesla #model3 #modelY
30 Mar 2020
Hey @elonmusk, found an interesting corner case in the visualization. Totally understand why it's displaying what it is. Video attached.
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30 Mar 2020
@greentheonly meant to tag you, you might find a few of the posts in this thread interesting.
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