AI for real work conversations.
Joined July 2014
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- Following 2,635
- Followers 5,381
- Likes 6,860
5,112 Photos and videos
We're heading to @CustContactWeek Las Vegas.
Stop by Booth #115 to see how AI-first customer experiences are helping teams work smarter and deliver better service at scale.
See you there π
#CCWVegas #CX #AgenticAI #Dialpad
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Hospitality doesn't scale by putting people on hold.
Austin FC used Agentic AI to answer routine fan questions instantly while keeping humans in the loop when it matters.
β½ 68% call deflection
youtu.be/WQSB895c_f4?si=L8Xdβ¦
#CX #AI
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Great conversations. Great company. Great wine.
Join us in London ahead of Google Cloud Summit for an evening of connection and conversation.
π RSVP: bit.ly/3RU9Irq
#GoogleCloudSummit #Dialpad
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Dialpad Founder and CEO @cwalker123 joined On The Right Stack, with Jason Cohen to discuss AI adoption, customer experience, and the evolving role of AI in business.
π§ Tune in: bit.ly/43eTawP
#AI CX #Dialpad
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AI won't replace great agents.
It will change what they do.
The future of customer service isn't execution. It's orchestration.
Insights from Dialpad CTO Brian Peterson in @TechTarget.
bit.ly/3RWDpIf
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Learn. Build. Grow.
Applications for Dialership 2026 are open.
π New skills
π‘ Real experience
π€ Industry mentors
π Global community
Ready to be part of it? Apply today.
π bit.ly/49d3QPS
#Dialership #TechCareers #EarlyCareer
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Most business intelligence is hiding in plain sight.
It's already happening in your customer conversations, meetings, and support interactions.
See how our latest updates help teams turn those insights into action: bit.ly/3RMhhQR
#Dialpad #AI #OperationalIntelligence
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The biggest stage. The biggest moment.
Good luck to the San Antonio @spurs as they begin their NBA Finals journey tonight. Proud to be on your team. π
#PorVida #NBAFinals #GoSpursGo
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150 guest services calls.
One person.
That's not a staffing problem. That's a systems problem.
See how Austin FC used Agentic AI to handle game-day demand without sacrificing the fan experience.
π dialpad.com/customers/austinβ¦
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Most AI agents fail before they go live. Not because the tech doesn't work. Because there was no process to build them right.
Agentic Labs, June 24th. From business problem to production-ready agent. Live. Hands-on.
Register π bit.ly/3Q4lbUE
#Dialpad #AgenticAI
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The call ends. The work doesn't.
AI that keeps you on top of every action step, automatically.
#Dialpad #AgenticAI #CustomerExperience
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Most people learn about AI from headlines.
Dialership puts you inside the company building it.
10 weeks. Real tracks. A portfolio piece at the end.
Apply: bit.ly/49d3QPS
#Dialership #AgenticAI #EarlyCareer #FutureOfWork #TechCareers #Dialpad
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Fragmented tools create fragmented teams.
One platform changes that.
#Dialpad #GartnerPeerInsights
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Most enterprises want to be AI-native.
But their communications stack is held together with point solutions and good intentions.
May 28: Dialpad CTO @briandialpad and Omdia analyst Gabe Knuth on what it actually takes alongside @googlecloud
Register: bit.ly/4uaSPag
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The AI market has 1,000 vendors and zero clear answers.
@cwalker123's take: stop chasing cutting edge. Find what works. Prove it. Repeat it.
That's the path.
Catch the full episode: bit.ly/4dDEY6e
#AgenticAI #AIStrategy #EnterpriseAI #CustomerExperience #Dialpad
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Support teams deserve tools that work as hard as they do.
Customers are recognizing Dialpad on @Gartner_inc Peer Insights.
β‘οΈ See why: gtnr.it/48S6MkJ
#CX #Dialpad #GartnerPeerInsights
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Most AI pilots succeed in the demo. Almost none reach production.
Architecture is why.
The 5-phase IT roadmap for moving from "cool demo" to production utility β bit.ly/4njKDlk
#AgenticAI #EnterpriseAI #ITLeadership #AIStrategy #Dialpad
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