Found & CEO @Dialpad, AI Powered Customer Intelligence Platform. X-Googler, X-CEO GrandCentral, X-Yahoo! Making Business Communications Great.
Joined April 2008
- Tweets 1,061
- Following 637
- Followers 6,218
- Likes 3,870
181 Photos and videos
Pinned Tweet
9 May 2023
Love the long time @dialpad partnership with @googlecloud and your support @sundarpichai! We’re just barely scratching the surface here. Much more to come!
9 May 2023
Excited that @box @canva @dialpad @heyjasperai @salesforce @UKGInc are now using @googlecloud to help bring generative AI experiences to their customers.
cloud.google.com/blog/produc…
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Jun 4
Everyone's building AI for customer experience on chat logs and ticket data. We've been building on live voice since 2018.
Tone, frustration, the moment a customer decides to leave. Good luck getting that from a transcript.
Pod here: rightstackadvisors.com/podca…
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Apr 2
If a waiter acted like a phone tree, you’d walk out.
Customers deal with that frustration every day when they call for help.
That’s what we’re fixing at @Dialpad.
#CX #AgenticAI #AIAgent
Video made with AI
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Mar 13
Support teams are spending hours on requests AI can handle in seconds. That's not a people problem, it's a workflow problem. The real opportunity: free your team to focus on the work that actually requires judgment, empathy, and experience. Check out my conversation with @Emerj’s Dan Faggella about what's working right now: tinyurl.com/2b7ax4f3
#AgenticAI @dialpad
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Jan 17
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24 Dec 2025
Xmas eve podcast is up! Thanks @Metrigy was great connect with you. youtube.com/watch?v=eDNH793j… Let's go @dialpad
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18 Dec 2025
That's right...first #SanFrancisco is making a massive comeback and ground zero of the #AI revolution...second, the next year is going to be amazing. @dialpad Agentic AI, get ready.
Here are 50 AI startups in San Francisco (based on 2025 data from Seedtable and other sources):
1. OpenAI
2. Neuralink
3. Dialpad
4. Anthropic
5. Numerai
6. LangChain
7. Medium
8. Humane
9. Pachama
10. Primer
11. Mysten Labs
12. data.ai
13. Elastic
14. Paravision
15. EquBot
16. Superhuman
17. Loom
18. MetaMap
19. Iterative.ai
20. Scale AI
21. Deel
22. Notion
23. Kite.Com
24. Forethought
25. Synchron
26. Replit
27. Tecton
28. Lyra Health
29. Postmates
30. Adept AI Labs
31. Rain AI
32. Notable Labs
33. Sight Machine
34. Aria Pharmaceuticals
35. Descript
36. Directly
37. Zilliz
38. Suki
39. App Samurai
40. Wispr AI
41. Orion
42. Unstoppable Domains
43. Grammarly
44. Luma AI
45. Sourcegraph
46. HEAVY.AI
47. Kindred AI
48. Linknovate
49. Observe.AI
50. Aera Technology
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4 Dec 2025
Yet another great team joining with @dialpad ... welcome @spurs to the future of Agentic business communications!
🏀 Big plays start with great communication.
Dialpad is proud to team up with the @spurs to power connection across the Spurs Family with AI-driven communication that keeps every conversation in sync.
Game on.
➡️ bwnews.pr/4iyg9te
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25 Nov 2025
Damn! Gemini...so good to get re-acquainted! You are killing it. Great work @Google
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Craig Walker retweeted
21 Nov 2025
So, DEMOCRATS pass Obamacare without a single Republican vote in the House or the Senate. DEMOCRATS design Obamacare to allow the tax credits expire. Now that the tax credits are expiring— pursuant to the DEMOCRATS’ own plan—DEMOCRATS call this a “REPUBLICAN healthcare crisis.”
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23 Nov 2025
Exactly
23 Nov 2025
This is the single worst Cal offensive performance since the 2018 season
An unbelievable display of incompetence from the top down
Remarkably worse than San Diego State and on the worst stage imaginable
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23 Nov 2025
It’s amazing and all, but I was on JSX the other day and it was a 10th of that speed
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23 Nov 2025
Uhm…Wilcox???
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