It might be obvious to many of you out there, but if you don’t orchestrate the automation, your AI agents are not going to live up to your expectations.
The big mistake with agentic AI is that companies are building silos with single agents that do one task but don't talk to each other.
Similar to how RPA automated single tasks, agentic AI is the way to automate the automation — and this is where its major value lies.
AI's value is unlocked when it acts as a horizontal layer that orchestrates systems, people, data, and multiple AI agents in end-to-end journeys.
Less is more, and enterprise automation software is what’s needed to apply exacting context from the numerous sources and channels in which data is spread within the spanning day to day of the modern business.
Giving an agent too much data degrades performance. Context engineering enables giving an agent the absolute minimum scope of data required to solve a specific part of a problem.
By restricting the data scope the outcome becomes more predictable, faster, and ultimately economical at scale.
Right now many decision makers are acting under FOMO and rushing agents into production without proper controls. For example:
💠 Agents shouldn’t be used with admin access to everything. They should follow an employee hierarchy logic where permissions are strictly managed.
💠 Every action an agent takes must be auditable and transparent, especially in regulated industries like banking or healthcare.
It’s essential to be realistic about AI’s limitations, and to understand that a plug and play approach isn’t compatible with enterprise use if you're looking at AI as a serious investment and successful ROI champion.
Integrating technology with accountability for real results, with the scale and governance that enterprises demand is a core value of Flowable since its beginning.
🌊 In today's webinar Joram and Fabio will be on the air to explore with you how the latest release is doing just this with agentic AI.
Don’t miss this if you're getting serious about the future of AI in your business processes.
go.flowable.com/x/unlock-age…