26 Sep 2020
Which is worth your brand's time – employee experience or customer experience? That's a trick question, the answer's both 😉
Here's why I think so 👉 julia-ahlfeldt.com/guest-blo…
#CustomerExperience #CX #EX #cxtechfest @eventfulgroup
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The Anana #ATeam rule at the #CXTechFest in Johannesburg. @chrisanana and Tony Granite presented the @marksandspencer AI story for the second time in 24 hours, but this time in the Southern Hemisphere! 🌎
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14 Nov 2018
@eventfulgroup We enjoyed being partners at the Innovation and Tech Fest. Thanks to all involved. Looking forward to the next one. #cxtechfest #genexinsights
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13 Nov 2018
Thank you to the #CXTechFest for giving us the opportunity to share with #CustomerExperience attendees that we have received mandate from #CX stakeholders to establish a Professional Body for Customer Experience
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13 Nov 2018
"Don't go into a gun fight with a pocket knife" -@clintstweets on understanding your measurement framework and methodology thoroughly when making a business case for CX. #cxtechfest
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13 Nov 2018
Yesterday was such an amazing day, so much learning, fun and meeting people from all over the world. The Russian accents, Scottish as well maaan, 😊 #innovationtechSA #cxtechfest was tops last day of the conference today 📱💻
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13 Nov 2018
....Don’t deliver a product. Deliver an Experience.... #OneTeam #CXTechFest #SalesTechFest 2018! @eventfulgroup #SAPAfrica #SAP_CX
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12 Nov 2018
Great talk by @DocNicola at #cxtechfest cutting through the noise around the potential of chatbots and AI to clarify where there is the most potential to improve #CustomerExperience
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12 Nov 2018
Great presentation by @DocNicola at the #CXTechFest - Proficiency roles vs Pivotal roles, tech adoption, automation and brand value. #CX #AI
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12 Nov 2018
This proves that collaboration between teams and across business units, supports one end goal for success! #OneTeam #TeamAfrica #CXTechFest #SalesTechFest 2018! @eventfulgroup @NicholasMaweni @LibreErasmus @drbybo1 @SimonJSAP
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12 Nov 2018
Gain some great industry insights and take-home lessons! Let's chat... #CXTechFest #SalesTechFest 2018!
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12 Nov 2018
@C5geoff inspirational and motivating presentation today at #cxtechfest - it’s all about the SQAG’s!
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12 Nov 2018
Great talk by @c5geoff at #cxtechfest unpacking 5 principles for people-centric transformation.
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Listen to BrandsEye's CMO, Nic Ray, as he presents the findings of the South African Banking Sentiment Index at #cxtechfest today brandseye.com/news/south-afr…
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12 Nov 2018
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12 Nov 2018
#customercentric transformation is difficult. There isn’t an “easy button”, and tech alone won’t solve the problems. Insights from @C5geoff at #cxtechfest.
It’s still early in the day, but I’m impressed with the focus on the human element of #CX.
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12 Nov 2018
Innovation and Tech Fest day one is here. Can't wait to see what the keynote speakers have in store for us. #cxtechfest
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12 Nov 2018
Dimension Data's Global CX Benchmarking Report cited during the #cxtechfest opening keynote. @DimensionData #CX #DigitalTransformation
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