#CallRecording of Alleged
#BajajFinance #RecoveryAgent Abusing
#LoanDefaulter Goes Viral in
#Hyderabad
A phone call recording allegedly involving a loan recovery agent of Bajaj Finance verbally abusing a loan defaulter has gone viral on social media in Hyderabad, sparking outrage among netizens.
According to reports, the recovery agent allegedly used abusive and threatening language while speaking to a customer over pending loan repayments. The audio clip, which is being widely circulated online, has triggered criticism over the conduct and methods allegedly adopted by some recovery agents.
Social media users have condemned the alleged behaviour, with many demanding strict action against harassment and intimidation in loan recovery practices.
Several users pointed out that financial institutions and recovery agencies are expected to follow
#ReserveBankOfIndia (
#RBI) guidelines, which prohibit abusive language, harassment, threats, or intimidation while recovering dues from customers.
The viral recording has once again raised concerns regarding customer rights, ethical recovery practices, and the mental stress faced by loan defaulters.
So far, there has been no official statement from Bajaj Finance regarding the viral call recording.
@RBI