"PMs should obsess over user needs."
I agree, but for only one user: the CEO.
Last month, 2,000 customers requested dark mode.
But my CEO mentioned she prefers light interfaces.
Dark mode: canceled.
Our NPS dropped 15 points when we removed the export feature.
But it made our dashboards look "cleaner" according to leadership.
Worth it.
We built a dedicated PDF button just for her at a cost of $150K.
She used it once.
Success.
Customer churn increased 23% this year.
My performance rating increased 50%.
The correlation is clear.
Product leadership means having exactly one persona that matters.
Mine drives a Porsche and sits in the corner office.
#ProductManagement #Leadership #ExecutiveAlignment #BusinessStrategy