20 Jan 2025
@HelloMobile Is there a way for me to get account support over Twitter? My login that worked on 12/19 now doesn't work, your password reset appears broken, and the form to submit a help request doesn't appear to work.
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12 Jan 2025
.@fcc
@LibertyWireles X account & DMs are locked down, customer service number hangs up on you, they don't rely to emails, they cut off service WITH NO NOTICE to thousands of @HelloMobile customers, ported their Cell Numbers w/o notice or permission, now holding em hostage.
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12 Jan 2025
Same here.
Asking me to make a payment for Cell Service they cut off on an account I don't have on a website I can't access for a company that refuses to answer customer service requests on any platform. If @LibertyWireles is public, sell. They will kill the company doing this.
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Thank You!
I will keep you posted!
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I am currently trying to reach Liberty Wireless.
How did you contact the FCC? Did you actually file a complaint?
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12 Jan 2025
.@FCC Why are you allowing this? @LibertyWireles buys @HelloMobile shuts down HM service w/o notice on a Friday night. No notifications on EITHER website directing HM customers what to do. Non-functioning HM Website. LW has no one working customer service, and no phones working.
12 Jan 2025
So @hellomobile is bought by @LibertyWireles & dies silently. I call Liberty Wireless to try to pay to keep my numbers, & they say they'll connect me to an agent but hang up. Tried many times. Got the new @googlevoice backup # I wanted and moved it to @USMobile. One happy phone!
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12 Jan 2025
If you care at all , please activate your chat and call line serves for people to use at least.
I need my account number and pin to transfer soon actually
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12 Jan 2025
.@FCC: I m a @HelloMobile wireless customer.Hust lost service. Apparently, @LibertyWireles bought HM & is just dumping accounts with little to NO NOTICE. I am traveling out of state & suddenly have no service. The HM Website is STILL active- no response. How can this be legal?
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12 Jan 2025
@LibertyWireles I am a @HelloMobile customer. Suddenly my service is not available. Was just told that Liberty Wireless BOUGHT Hello Mobile, and has disconnected many Americans. Why was there no notification by you or Hello Mobile? I'm traveling out of state now. Thanks.
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12 Jan 2025
@HelloMobile I have Hello Mobile. Suddenly Today my phone no longer can send or receive calls. Even 611 Customer Service. Sent an email hours ago from your website- still no response. I am travelling in Georgia, watching my grandkids, and I NEED my phone. Please advise.
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11 Dec 2024
Is someone even looking at autopay failure issues? Lot of people complaining: trustpilot.com/review/hellom…
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8 Nov 2024
Hi HM, I've not been able to receive and make calls. It looks like you sent a new sim card, but I haven't received it. Could you please advise? I've emailed my msg on your website as well, but I have not heard back. Tried to contact Customer Support but no reply on phone or chat
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8 Nov 2024
I have been trying to reach your support line for 3 days, can someone please pick up the phone and answer?
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8 Nov 2024
Today is the day—save your number and keep your connection! Check your email for more updates. #Alert #ActNow #HelloMobile #Dontlose
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3 Nov 2024
⏰Time’s running out! Activate your new SIM right away to avoid disconnection and unlock better coverage and faster speeds on Hello Mobile’s upgraded network📶
Don’t wait, secure your connection today!⚡ hellomobile.com/activate
#newnetwork #fasterspeed #timesup #hellomobile
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17 Oct 2024
Nice, looking great! Also using position sticky?
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