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I'm traveling this week and next week. I want to start the security study session on September 21 will be the first class. We will go over comptia objectives, exam test, videos. All of this will be free and recorded. If you miss a class. Don't worry about it. It will be recorded. Keep each other accountable. You can ask questions during the session. This will be taking place on zoom. I will post more information later on in the next few days. #itsupportspecialist #desktopsupport #desktopengineer #helpdesk #helpdesktechnician #helpdeskservices #systemengineer #cybersecurity #comptia

One of my first helpdesk jobs was working for a hedge fund at a call center. I would close over 1,000 tickets a month and handle over 30 calls a day. That phone wouldn't stop ringing. We would handle calls such as password reset, account creation, hardware support, video conference support, email set up on mobile devices and much more. This job kept me on my toes. I was always doing something at work. It was a great learning opportunity for me. Learned a lot doing phone support and pc moves. I remember one time moving 300 people on a weekend to a different floor. The customer would come to the office on Sunday morning to test everything. I would be at the office early in the morning on Monday to make sure that everything is working. Especially when it comes to trading and using Bloomberg terminal. Have a good Friday and long weekend. #itsupport #itsupportspecialist #helpdesk #helpdeskservices #helpdesktechnician #systemadmin #careers #servicedesk #desktopsupport #desktopsupporttechnician #desktopengineer #systemadministrator #systemsengineer

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