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28 Sep 2023
Following a successful HIU workshop conference @SomersetFT last week.Excited for today's shared learning HIU Leads conference @NHSEngland in Manchester. #HighIntensityUsers #healthinequalities #
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#FrequentCallers or #HighIntensityUsers often have unmet needs for care & support. Don’t overshadow their care with your previous experiences. We need to safeguard those with needs for care & support in line with the Care Act (2014) - sections 9 & 42 are particularly pertinent.
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Great to hear @AmandaPritchard's resolve for #NHS to work beyond its boundaries @BritishRedCross #highintensityusers today. Local people must be at the heart of solutions. This is what #HealthCreation is. See @TheHCAlliance #Core20Plus5 submission bit.ly/3x8pYq5

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#HighIntensityUsers of A&E suffer some of the most severe #healthinequalities. They experience V.high rates of #MentalHealth problems , #Homelessness & #SubstanceMisuse. They often go to A&E as they have nowhere else to go. #Brent #Harrow #Westminster #Jobs @BritishRedCross
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I take all my inspiration on this from @MonteithRhian - she’s achieved innovation, adoption, scale & most importantly OUTCOMES on 100’s of highly successful #NHS programmes for #HighIntensityUsers & #RotationalParamedics - there is SO much to learn about this personal approach 🙌🏼
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18 Jun 2020
Here’s the link you will have been waiting for: Our Joint Vice Chair @JonHW999 and Academic Lead @DrJasonScott joining @HSRN_UK at the #HSRUK2020 panel presentation on #HighIntensityUsers Hope you find it useful.
18 Jun 2020
view #HSRUK2020 panel presentation & discussion on 'Who makes high use of the emergency ambulance services and how are services responding to meet the needs of these patients?' with @hpsnooha Ashra Khanom, Penny Gripper @JonHW999 @NHS_Chris @DrJasonScott youtu.be/YL8LVJlgIo4
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18 Jun 2020
Join one of our Vice Chairs at the HSR UK 2020 Virtual Conference between July 1-3: youtu.be/Xozya_9VRJ0 via @YouTube. @JonHW999 is joining our Academic Lead @DrJasonScott in a discussion surrounding #highintensityusers including input from @nhsrightcare.
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And a massive thank you to you Tracy @Juleslmunro @MonteithRhian @BritishRedCross for all you are doing! #Highintensityusers never more important to understand & support #strengthsbased ❤️
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3 Mar 2020
A health-improvement idea, piloted by our co-founder @MonteithRhian to cut hospital A&E admissions, is being rolled out nationally by @nhsrightcare saving millions & benefiting patients. @DrSMarkham tells the story in @bmj_latest ow.ly/6tSe50ywVhV #highintensityusers

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1 Mar 2020
Last year comedian @russellhoward gave a video shout-out to our founder @MonteithRhian for her great health-improvement idea which is saving @NHSuk millions & has helped over 12,000 people nationally bit.ly/32lED1U #highintensityusers #socialprescribing #emotionalagility
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29 Feb 2020
Our co-founder, advanced paramedic @MonteithRhian, talks about the needs of & approach with #highintensityusers in her ‘Hi you’ blog bit.ly/3cem5Fw. We achieve win-win solutions for services users & organisations by putting people first.
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28 Feb 2020
Our ‘Switch’ model is an innovative, person-centred approach to helping #highintensityusers transform their lives whilst reducing their dependency on an organisation’s services. bit.ly/2Pkg0xq #emotionalagility #puttingpeoplefirst
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23 Jan 2020
The #SIMLondon programme is making a real difference to #highintensityusers #NHS #healthcare
#SIMLondon training today @MaudsleySim. Care coordinators and SIM Officers (from @OxleasNHS @SWLSTG and @MaudsleyNHS ) working with actors in a simulated appointment with a service user. A brilliant way to participate, reflect, learn and formulate. @HINSouthLondon @SIMintensive
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Feeling totally inspired at the SerenityIntegratedMentoring - SIM #anotherdayanothercounty #motivated #problemsolving #resilience #collaboration #highintensityusers #protectingthevulnerable @SIMintensive @livewellsw @DC_Police @DC_PCC @ChSuptD_Thorne @InspSimon
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Great meeting today with the high intensity user group @nhs@2030. Lots of ideas shared to improve care for our difficult to manage patients #nhs2030 #NHSLongTermPlan #TimeforCare #highintensityusers #socialprescribing
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Data analysis shows the most common admission by diagnosis for high intensity users of A&E is COPD, the main cause of which is smoking. Find out more and download the report here – drfoster.com/2019/01/10/insi… #drfoster #insightreport #highintensityusers #research
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6 Dec 2018
Say hi to Freda our newest member of the Frequent Attenders team @NHS_ELFT @RoyalLondonHosp. If you see her come and say hi #highintensityusers
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Just had a great meeting with @MonteithRhian about her HIU work and it’s potential. Have some great things to present next week now. @nhsrightcare #HighIntensityUsers
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